Customer Ratings & Reviews
- Model:
- WH1000XM3/B
- SKU:
- 6280544
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Battery life
I hate them
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They’re overpriced and subpar. They don’t do any one thing well. There’s no real bass. And the haptic controls are a nightmare. If there was some kind of texture that directed the way your finger should move, it wouldn’t be as bad. But I skip songs countless times when I’m trying to adjust the volume. The only good thing about them is the battery. It lasts me a 10 hour day. They charge super fast. This is the only reason I’d recommend them to anybody. But even that isn’t enough. For what these cost, they should have been top quality. They’re not.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi AversaS, we are glad that you like the battery life of the headphones. We are also sorry to hear about the issue you have encountered. This is definitely not the experience we'd like you to have. For the touch sensors to work properly: the single tap must be very short/quick. If the finger touches the sensor “too long” during the tap => it will not work. Ref instructional video https://youtu.be/HnXJ_f2nbb4
Note also:
Tap the touch sensor while holding the headset between your thumb and middle finger. If the headset moves when you tap the touch sensor, the headset may not operate, ref https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002289922.html?search=tap
When tapping the touch sensor 2 or 3 times, tap it quickly with an interval of about 0.4 seconds between taps, ref https://helpguide.sony.net/mdr/wf1000xm3/v1/en/contents/TP0002395215.html?search=tap
Please be assured we take this very seriously and continuously strive to improve our products. Should you need further assistance,
do not hesitate to drop us an email at [email protected] with the following details:
Name:
Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Erin
Sony Wireless Noise Cancelling Headphones
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first set of noise-canceling headphones ever. I'm a little disappointed. (1) While relaxing on my balcony, I can still hear the occasional car whooshing by on the street four storeys below. (2) I bought them with the most prominent anticipated use to be laying out in the sun on my balcony reading, relaxing, or just chilling out. The directions that came with them specifically instruct to avoid direct sunlight. Whoops. That would have been a good caveat to put on the outside packaging.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi ASUS15inchChromie,
We do apologize for the inconvenience. Noise canceling headphones are designed to help reduce ambient noise and reproduce high quality sound. The noise canceling function works primarily on noise in the low frequency band. Although noise is reduced, it is not completely canceled. Also, depending on how you wear the headset, the noise canceling effect may vary. To isolate your issue, please check this article below.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00204886
For further assistance, please email us at socialsupport@am.sony.com with the following details:
Name:
Best Buy Username:
Model Number:
Issue:
Telephone Number:
Regards,
David
My first ever noise concealed headphone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.very impressed and loved it. My only issue if I'm in a loud area and turn on my music all way up people can hear my music. That at least what my wife all the time telling me: "turn your music down its too loud."
I would recommend this to a friendAMAZING sound quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphones I've ever owned. It really cancels out all extra sound unless you want to hear some. DEFINITELY well worth its value!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Angela, thank you for the enthusiastic review. We are happy to hear that you are satisfied with your purchase. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
Not for conference calls
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for music, not so much conference calls. I can't hear my voice and my voice makes it seem like I'm deaf
I would recommend this to a friendBrand response from SonyListens
Posted .Hi hello, Awesome! We're glad that you like these headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Your feedback on using the headphones on conference calls is greatly appreciated. This will help us improve our products. Thank you for choosing Sony! Erin
Great performers
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They are great headphones, although the materials used feel a little cheap. The touch controls can be finicky at times.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Henry,
Thank you for sharing your experience with us. We're glad to hear you like your new headphones. Your feedback is greatly appreciated. For touch controls, please use this link as your guide on ow to use the touch sensor control panel correctly.
https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703116.html?search=touch%20control
To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris
Good buy
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love them. Always been a fan. Happy to get this version for a good deal.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi zlink123, Excellent! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin
Comfortable & sounds great
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does a great job at isolating outside noise while listening to music or video entertainment. I have never taken a call so no help on that function.
I would recommend this to a friendLove them!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Only downside is that the touch controls when changing volume often end up skipping tracks so that could be improved. Otherwise, great headphones!
I would recommend this to a friend.
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these! Make me feel like a gamer haha but my head is too small
I would recommend this to a friendBrand response from SonyListens
Posted .Hi wavess, Perfect! We're glad you love our product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl
Gift
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought as a gift and another pair for my self I love mine and ik my boyfriend will love his he has been wanting theses for ever!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi BeLuv, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin
Love those headphones
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought those after I saw that could hold my right hand over the headphones and hear important things around me. Highly recommend it,
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Drbrunoa, we're glad you love our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience next-level silence. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Thank you for choosing SONY. ~Earl
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I didn't know we could have such good headphone! It is incredible. And the noise cancelling... magic. I'm very happy with it and I recommend the product.
I would recommend this to a friendI am in love with this headphones
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would definitely recommend this headphones to Anyone or my friends. I’m very pleased with his headphones, High quality product
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Jess,
We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your recommendation and thank you for choosing Sony! Erin
everything worked as advertised
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It requires time to learn how to use all the features of these earphones, but it is worth the time invested. They are stylish and full function.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, Andersu!
Thanks for leaving us such a wonderful review! Thank you for giving us a perfect rating!
-Sam
Dude they're good
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Son loves them. I tried them out and they (beat) other similar priced headphones in performance.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi DadOf4, Awesome! We are glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl
Gift for Husband
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought these for my husband when I tried it on in the store I was very excited about how you can move the volume with your finger on the side of the ear
I would recommend this to a friendGreat Headphones for noise Reduction
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Headphones Exceed my expectations.. noise Reduction it AMAZING..far better than Any headphones out there!!!!!
I would recommend this to a friendGreat but can be improved
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These headphones are great and have all the features you already know about. I dinged the rating 1 star for only being able to be connected to 1 device at a time. Also, they're a little less comfortable after long term use than other headphones (BOSE QC35ii)
I would recommend this to a friendOut of the park
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can’t go anywhere without them. You feel like they are a premium buy. If you’re in the market these are the ones to buy.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Bnzah, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl