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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,978 reviews
  • Rated 5 out of 5 stars

    great idea easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me hear people who call me because I wear hearing aids and I always had to remove my aid to use my phone. Now I don't.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunflower, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl Sony_US

  • Rated 5 out of 5 stars

    So far, so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, light, comfortable and with a great case, I already used them for my first airplane flight. Too soon to tell but so far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - WH-1000XM3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: All features are exactly as described in the product description. Ear cushions are comfortable. Cons: Limited colors offered. (I would've preferred a red option.) Touchpad on the outer earcup gets oily. (I would've preferred physical buttons.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing!! Plugged in or Bluetooth!! Jamming right now to them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FightingElvi, We are delighted to hear you are having an enjoyable listening experience with the WH-1000XM3 headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best Headsets Ever!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough positive things about these headphones. No need for an extensive review. Just go buy them!!! You won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounding headphones !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony wireless phones are incredible and sound incredible, they offer bluetooth and have great controls to handle everything...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over my lifetime I have used many different brands of headphones. These are by far the Best headphones I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing noise canceling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect headphone .. not for phone calls but everything else u name It this headphone are cable of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best all around sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones and they exceeded my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apdesigns, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he was surprised and loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jemille, Awesome gift! Glad to hear that he is happy with his new WH-1000XM3 Headphones! o get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the sound. Bought this as a deal of the day item which makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocks all sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound blocking is extraordinary. Great to use when flying. Purchased twice First pair was left on a plane.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony WH-1000XM3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver Overall rating is in one word...AWESOME

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NRB72, we're glad you like the overall features of our product. The WH-1000XM3 headphones take you even deeper into silence with further improvements to our industry-leading noise cancellation and smart listening that adjusts to your situation. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. ~Earl Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband for father's day and he loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josie, We're happy to know you're husband is enjoying the features of his new WH-1000XM3 headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the cost isn’t an issue then these headphones are great. Like them better then the beats studio that are about the same price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Sony headphones however after a while the sound cancelling left me with a headache. Sound is ok but lack of bass is notable compared to the QC35 Ii that I exchanged them for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at multiple brands and checked a lot of reviews decided on these and I haven’t been disappointed Great head phones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Howie! Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality and many more features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, best noise cancellation, easily connects to a phone, has wire to use on airplane etc. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love em!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous ones broke after my gsp expired so I got these guys. they are just as good hope they will last me longer than 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product from Sony. Highly recommended.

    I would recommend this to a friend