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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 253 Showing 5,041-5,060 of 5,978 reviews
  • Rated 5 out of 5 stars

    quality headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent value, does the job, easy set up, nice case included

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mark, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best all around sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones and they exceeded my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Apdesigns, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Headphone

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my husband and he was surprised and loves them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jemille, Awesome gift! Glad to hear that he is happy with his new WH-1000XM3 Headphones! o get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Sony

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m impressed with the sound. Bought this as a deal of the day item which makes it even better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great idea easy to use

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    helps me hear people who call me because I wear hearing aids and I always had to remove my aid to use my phone. Now I don't.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sunflower, we are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback. ~Earl Sony_US

  • Rated 5 out of 5 stars

    great sound control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones make it possible to travel on an airplane in relative peace. They do a great job of cancelling out much of the ambient noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing noise canceling

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's perfect headphone .. not for phone calls but everything else u name It this headphone are cable of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    #1 Sony!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew loved it. It was a gift and he is still very happy with his Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selda, Awesome gift! We are so glad to hear that he is happy with his new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    So far, so good...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek, light, comfortable and with a great case, I already used them for my first airplane flight. Too soon to tell but so far, so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sony - WH-1000XM3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: All features are exactly as described in the product description. Ear cushions are comfortable. Cons: Limited colors offered. (I would've preferred a red option.) Touchpad on the outer earcup gets oily. (I would've preferred physical buttons.)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Headsets Ever!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough positive things about these headphones. No need for an extensive review. Just go buy them!!! You won’t regret it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my husband for father's day and he loves it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Josie, We're happy to know you're husband is enjoying the features of his new WH-1000XM3 headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for giving the product a perfect rating! -Jess Sony_US

  • Rated 5 out of 5 stars

    Excellent product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an awesome product from Sony. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Noise Cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genuinely love these headphones and the in-app features!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound, just a little costly

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the name you can trust. My son has been using it over a year, no complaint so far.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ayxb,
      Thank you so much for taking the time out to share your son's experience. Your kind words encourage us greatly. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over my lifetime I have used many different brands of headphones. These are by far the Best headphones I have ever used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    really happy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really happy, a quality product, I would highly recommend it, very happy to see it purchased

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blocks all sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound blocking is extraordinary. Great to use when flying. Purchased twice First pair was left on a plane.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only issue is after 20 seconds during any music or podcast it stops for a second, beeps with a specific tune and then reconnects again, very annoying, Other than that it is a great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NoMic, While we are glad to hear that you are happy with the overall performance of your new WH-1000XM3 Headphones, we are sorry to hear that you are experiencing issues with the connection. We'd love to troubleshoot the issue and make this a wonderful experience for you. In the meantime, please follow this help guide link to troubleshoot the issue that you are experiencing. https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703090.html

      Should you need further assistance, please contact us for help.

      Please email the below information to socialsupport@am.sony.com
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Great sounding headphones !!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony wireless phones are incredible and sound incredible, they offer bluetooth and have great controls to handle everything...

    I would recommend this to a friend