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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 254 Showing 5,061-5,080 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for the kids. They love it and use it all the time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FlaCondoTime,
      Thank you for a perfect rating! This is a great gift idea and we're happy to know your kids love their new headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Rated 5 out of 5 stars

    #1 Sony!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nephew loved it. It was a gift and he is still very happy with his Sony!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Selda, Awesome gift! We are so glad to hear that he is happy with his new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Excellent sound quality and many more features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound quality, best noise cancellation, easily connects to a phone, has wire to use on airplane etc. No regrets!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If the cost isn’t an issue then these headphones are great. Like them better then the beats studio that are about the same price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great head phones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking at multiple brands and checked a lot of reviews decided on these and I haven’t been disappointed Great head phones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Howie! Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    I love them

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these because when i do house work i was always pulling my wired ones off because the cord would get in the way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok ...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the Sony headphones however after a while the sound cancelling left me with a headache. Sound is ok but lack of bass is notable compared to the QC35 Ii that I exchanged them for.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    love em!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my previous ones broke after my gsp expired so I got these guys. they are just as good hope they will last me longer than 3 years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The headphones are amazing!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are amazing they block sound like no other headphone can and worth every penny!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Music

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband loves his Sony wireless headphones. Best investment for working on his sailboat. Thank You !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality, love the color, the airplane accessory is a thoughtful pieces, love the case it is very organized

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BeLuv, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great noise cancelling headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the sales person at the store demo these for me and they were great. They sound great and cancel out the noise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best noise-cancelling model

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought one for myself for air travel, and I loved them so much I bought another pair for my wife for her birthday.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi eternalphoenix64, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Happy customer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! Fast shipping. I would recommend to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MikeC,
      Thank you for an amazing review and recommendation! We are glad to hear you are enjoying our industry-leading noise canceling headphones. We always strive to deliver the best quality with our products. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great Headphones But...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They Sound great but the Bluetooth kept dropping. I returned them and ordered another pair. Hopefully the next pair won’t have the same issues.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Possibly Best Noise Canceling Headphones Ever!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these new Sony noise canceling headphones. they are possibly the best pair of headphones I have ever heard in general but they have made me appreciate noise canceling headphones even more. Let me start with this prior to owning these headphones I did not like noise canceling headphones. I seem to be pretty sensitive to the feature and often times it would give me a headache and feel too much pressure when using them. These Sony headphones listen to your ambient sound and adjust the amount of noise canceling, and I could tell when I was in a louder environment the noise canceling feature would turn up and when I was some where quieter it would go down. this made it much more comfortable for me to use. The headphones are incredibly lightweight and extremely comfortable to use, yet the sound quality and clarity is outstanding, music was extremely well balanced with more than enough bass, but never too much that it affected the mids and highs. I love these headphones and having such a long battery life on them makes them great travel headphones. you can easily use this on a cross country trip and not have to charge them at all. While I am not a huge fan of the touch controls and I would rather have physical buttons, I will admit they work very well and are very easy to use, and I love being able to cover your right ear and the headphones muting the sound and start pumping in sound from the outside so you can hear what is going on. Overall there is nothing much more I can say besides I highly recommend these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi masc360, Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Regards, ^Ron sony_US

  • Rated 4 out of 5 stars

    excellent headphones, but

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    theses are well worth it, if you can get a good sale, and either cant get the newer xm4 model, find this at a much cheaper price, and/or dont care about wirelessly pairing to multiple divices at the same time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi erete, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Best soundproofing headphones around

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I first tried these headphones on I was absolutely stunned. The soundproofing is unmatched. Definitely worth the money!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-1000XM3 Wireless Noise Cancelling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones didn't work with my Television as I envisioned, so I returned them for a different model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Carl, we regret that the headphones had to be returned. We appreciate all of your feedback as it helps improve our products. Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought two of these for my sons, they wear them all the time and really like them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TrixOpt, Awesome! Glad to hear that you are loving your new Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US