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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 5,978 reviews
  • Rated 5 out of 5 stars

    Best in Class -- So far

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liking this pair of headphones. From the app support to its functionality, it's truly best in its class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MiggyMcbuffy, we are glad to hear that you are enjoying our industry-leading noise canceling headphones and the Sony | Headphones Connect App. We designed these headphones so you can block out noise and experience next-level silence using our advanced noise canceling technology. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Amazing quality sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my 21 year old son. He was instantly amazed by the sound quality. Of course, I had to try them out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    1000x3m

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did try this headset and I give it 5 stars awosome

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Owner

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and easy to carry and use. Great price as compared to other models. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Wireless Headphones. Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have tried the highest-end wireless Audio-Technica, Bose, Sennheiser, Jabba, and others and I will always return to the Sonys.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good headphones for the price

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was ready to buy the Bose ones but for the price I couldn't say no to these...only time will tell if they hold up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I listen to a lot of old Indian Classical Music with "analog" recordings that sound great on these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ClassicalMusicFan, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Son Loves It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son purchased these to replace the broken Skull Candy Maxx Bass wireless headphones he had. He couldn't be happier about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Everything I expected based on research

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent headphones. Bose are also good so the choice was tough and you cannot go wrong with either brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works exactly as promised. Geek squad set it up for us and gave great instructions on how to operate it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi none, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great pair of headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am glad I waited for the sale price of this item. Works perfectly. I just wish the ear muffs were slightly larger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    bad mic

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and fit are great, but I need to be able to take calls and use for zoom meetings and the microphone was just terrible, so I returned them.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi E239, while we are glad that you like the sound quality and fit, we regret to hear that the headphones had to be returned. We appreciate all of your feedback as it helps improve the product. Thanks for sharing your feedback. Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I came in for the sony m3 headphones, and Bryan R. from connected devices was a very big help and answered all my questions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better than Bose

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion these sound better than the Bose Quiet Comfort headphones. Everything about them just seems flawless.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Husband purchased the gold pair for me for my birthday. He liked them; therefore, I purchased the black pair for him as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    .

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. I've used them many times on an airplane, and dont have any complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my husband. The agent was very helpful and helpful in paring it to his phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome all around ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC bothered my ears for a little but got use to it. Build quality okay, everything else is amazing! All hail USB-C quick charge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best..........................................

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first when comparing to Bose. Read some reviews and did some research...best headphones without a doubt.

    I would recommend this to a friend