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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 256 Showing 5,101-5,120 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with this product. The store representative recommended it above my original choice. So far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 for 10 would Recommend!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Amazing! Awesome! What you need in a pair of headphones is in these headphones! I love them!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony - WH-1000XM3 Wireless Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Black Good headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I was looking for at the right price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brad, We are extremely pleased it suits your needs and expectations! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you so much for the amazing review! -Jess Sony_US

  • Rated 5 out of 5 stars

    Drewlzzzzz

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It massages my eardrums. A personal safe haven for my headspace. Wish it would Bluetooth to my PS5.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amber, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    This product is superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since my purchase of this product, I never experienced any problem.i like this item so much and would recommend it to anyone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony Witeless Headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gave this a a gift. He loves it and uses them all the time. Totally satisfied!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Woody, Awesome! Glad to hear that you found a great gift! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Super comfortable headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones! They are great for traveling!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 3 out of 5 stars

    They’re ok...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expected them to be better than the Bose Quietcomfort. The bass is increased which makes them sound louder but they are missing the crispness. Overall disappointing for the price

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best wireless headphones out there..

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jaydog718, Great! We're thrilled to know you feel this is the best sounding headphones that you're purchased and you're enjoying the incredible features of our product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your feedback and offering a fantastic rating on the product! -Jess Sony_US

  • Rated 5 out of 5 stars

    Best Headphones ever

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was unsure about spending this amount of money on headphones. I do not regret it. These are and investment

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, you will never regret this purchase. We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Thank you for choosing SONY ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great beginner noise cancelling headsets

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Wish it was on sale when I purchased it though. Does a great job of cancelling noise and immersing you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not as good as Bose

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own Bose QC35II but thought to buy this based some top reviews by audio guys. However, it’s not as good as Bose one. It’s base is very high as compare to Bose. So again it depends on your music taste.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet sound.. noise reduction is unreal!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is absolutely nothing wrong, they are amazing. The app does everything you need. Only sliiiiight issue. Little warm.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beat the heck out of my Bose headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased because Bose has a defective headset cord connection instead of a normal connect on the Sony.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi wwdave, thanks you for purchasing our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 3 out of 5 stars

    Good but not great so I returned it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones out of the box looked gorgeous and fit well. I purchased these headphones because of crying nephews in the next room. Unfortunately the headphones were a bit disappointing for two reasons: 1. The noise cancelling feature when in full effect, wasn't shielding the crying nephews even when they are in the next room, maybe because I listen to classical music. I did put on rap music and it shielded a bit more. 2. The sound quality was not to my standard of tight low end bass when compared to the $99.00 studio headphones from sony. I returned the product and got an Apple watch. I'm much happier now!

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, AudioMastersReview! We regret to hear that it didn't live up to your expectations and had to be returned. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Exactly what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great whether it is for a conference call for work or mowing the lawn. Highly recommend!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi stevefitz, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for a gift and they are quite happy. They claim the headphones are clear and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mellyn!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She still uses them now more than ever during a pandemic to help her study. This is a great buy

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ibrahim, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the one before it and only lasted just over a year. I hope this one will last longer. Other than that it works great.

    I would recommend this to a friend