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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 257 Showing 5,121-5,140 of 5,978 reviews
  • Rated 5 out of 5 stars

    Nice product

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones for a gift and they are quite happy. They claim the headphones are clear and comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mellyn!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Paired 2 devices

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great feature is able to pair 2 devices. That option makes a huge difference for other headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Boser, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Enjoining the Product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far everything is great. And really like them but I've used better ones way much more. But for the price of these nice.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xltjhlx, Thanks for sharing your experience so far with your WH-1000XM3 headphones. We're glad to hear you appreciate the features and overall sound quality. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Rated 5 out of 5 stars

    Great product....returned them cause of price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product...while they lasted. Had impulse buy. Returned them cause they cost the same as rent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Redd, we are glad that you like the WH1000XM3. However, we also regret to hear that the unit had to be returned because of the price. Please be assured we take this very seriously and continuously strive to improve our products. Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the one before it and only lasted just over a year. I hope this one will last longer. Other than that it works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones I’ve ever owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the buy. I think they’re better than the Bose because of the technology that are in these headphones.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A Fair+ Rating

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tested 3 brands of Noise Reduction Ear Phones; Sony; Bose; & SkullCandy. For the price I didn't feel either of the brand's were worth their asking price! Of the 3 pairs 2 don't allow much in the way of volume. Not all brands include a charging cord (say what?) One pair made me sweat between the ear phone & my ears, one pair felt a little uncomfortable to wear. I did however, REALLY like the vibration feature on the SkullCandy brand but, overall, I wasn't impressed enough to keep any of the 3 brands I had initially purchased. No one brand stood out way above the others, though, I would rate the Sony brand 3rd of the three.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Easy set up

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These were good to go out out of the box. Paired with the sapphire you can really make them perform your way.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these phones for the husband - The reviews are very accurate and the phones are very sophisticated in what they are able to deliver. The only con is that on a long trip they get a little warm on the ear and the head.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    What I was expecting!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Watched alot of reviews on the sony wh - 1000xm3 and they were everything I was expecting and then some .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good as Bose with extra feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The tap to pause so you can hear conversations is a great function, not available on current gen Bose when bought.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good, except for noise cancelling and assistant.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everyting is good, except for the noise cancelling is sub par and the google assistant right ear tap feature is so annoying. The assistant, should be removed from future versions. Also, I never need any of the ambient functionality and yet it gets in my way have to shuffle past two of them now to turn on noise cancelling. Over engineered. Got to do something about power going off when unplugging wire from device. I just want to switch to bluetooth and power goes off when I need it on. I like them overall though. Could be better by removing unused features.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi smokinoutlaw, thank you for your detailed review of your headphones. We regret to hear that the noise canceling feature failed to meet your expectations. We appreciate all of your feedback as it helps improve the product.

      If the noise canceling effect is not sufficient, please try the following:

      Make sure that the noise canceling function is turned on.
      Adjust the earpad position to fit your ears.
      The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.


      Please ensure to have the Sony | Headphones Connect app downloaded. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Should you need further assistance, please email us at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    Comfortable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have tiny ears and ear buds always hurt. I love these headphones and they save my ears

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best One Yet

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have no regrets with this purchase. For audiophiles or frequent travelers, it's the perfect headphones for you.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best of the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! I've recommended these to several of my friends and they have ended up purchasing as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every cent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wondered how Sony could beat Bose. With such quality, features, comfort and technology, now I know why. Unbeatable!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancelling headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent comfortable and dead silent headphone. Sound quality is exceptional for a noise cancelling phone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, audiolover!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Perfect in all ways

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If God used headphones this Sony model was made in his eyes!! Must have the app helps with personalized features

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s a great item — working on it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven’t had a lot of time to play with it since purchasing them. I’ll post a more complete review soon.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great quality headphones for the price would buy over and over again.

    I would recommend this to a friend