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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 259 Showing 5,161-5,180 of 5,978 reviews
  • Rated 5 out of 5 stars

    Flying in comfort

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are fantastic! Great product for a reasonable price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PennsylvaniaNY, Awesome! We are so glad to hear that you are happy with your purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great Wireless Headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of all the headphones in the market, these are definitely one of the best in its class.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi galacticsaturn, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent sound and noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend these headphones for their sound quality and noise cancelling capability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Seuss, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great software that goes along with these awesome headphones. I would reccomend this over the bose one any day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise canceling headphones I ever bought.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Get one today. You will not regret at all. Bought it for $299 plus tax and immediately fell in love.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although you may think these headphones are expensive the performance and quality you get make them a bargain.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding Bluetooth connection. I edit videos and there is no lag. Finally some quality headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, EliteMem!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice cans

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these cans! I mostly use them for tv, but they do well with music as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stellar

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this and the Bose QC line. The bass response on this was awesome and worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony is the best I love these over the ear headphones Great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great NC Headphone, Super Comfy and Sounds Great!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony's latest premium NC headphones has to be one of the best pairs on the market. They have everything you would want in a high-end device: great construction quality, very good canceling capabilities, comfy for hours, and look great. Overall, there's not much to dislike here. First up is the packaging and design. Sony did a great job here with a nice carrying case, and the headphones look great with their metal accents. Next up is the sound quality. Sony headphones are generally decent sound quality, but the XM3 really ups that bar. The stage is warmer than some might like, but the lows are deep and mids solid. Bass is tight, and the EQ is customizable with an app that features a lot of options. I'd prefer that the sound quality is good, and it is. Speaking of the app, Sony's Headphones app takes some getting used to, but once you've poked around there's a lot of features there to unlock and make the headphones your own. The XM3 supports Google Assistant, which is a great feature. Speaking of controlling the headphones, all of the buttons are replaced with touch features on the right earcup to control your playback options. These take some acquainting, but after you understand how to turn the volume up and down they work very well. The NC is great, and there are three modes to help you in different situations. Speaking of NC, you'll be happy to know that these are very comfy for long sessions. I was out doing yardwork in them for three-hours one day and never felt any discomfort. That all said, the only things that may concern some people are the need for the app, and possibly the price. Yet, they don't outweigh the good and great pieces that go into the XM3, which altogether create one of the best, if not the best, NC headphones around.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    3.5 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated long and hard about getting these and after talking to a staff member decided to get them... the noise canceling is not what I was expecting. I can still hear my fan from across the room when it’s on and still hear people talking when it says that the noise canceling is all the way up. I also ran a sound quality test on it and it did pretty average on it. I plan on returning them for the top of the line Bose which were basically the same price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Superb

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressed with the critics impressive views that I had to give it a shot especially for this Sunday!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent sound and sound cancelling and battery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have found. I own 4 different types of over ear and several ear buds. These are my favorite.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    decent phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall. I would have liked a separate button to activate Bluetooth pairing.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi kenn, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Rated 5 out of 5 stars

    awesome and amazing!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good and very good sound quality. wonderful noise isolation for sure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JaceLeleren, Amazing! We're glad that you love the sound quality and noise canceling feature of your headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Awesome Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gone through a bunch of wireless headphones over the years. Best one yet! Worth the price!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I’ve ever had. Would recommend to anyone looking for great headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    I love Sony but...

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these due to my Bose QC’s kicking the bucket. From reviews these are supposed to be the be all end all for headphones. Thus why the price point is so high. Overall I was not impressed they do have great Noise cancelling probably the best but the comfort is subpar at best. After an hour of constant listening my ears hurt pretty bad. I have sense sold them and picked up some more QC’s for half the price... thanks but no thanks

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These noise cancelling headphones are incredible. I wore them on the plane and slept through the whole flight

    I would recommend this to a friend