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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 260 Showing 5,181-5,200 of 5,978 reviews
  • Rated 5 out of 5 stars

    Good headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice quality headphones I love it!!! I love to shop in Bestbuy I will be back soon.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rudy, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The app that goes with it helps you get the most out of your headphones

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Other Competition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got one for my birthday. I then bought one for my wife. Then we bought one for our kid. Need I say more?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 stars!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for my boyfriend for his birthday and he loved them! Exactly what he imagined

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SuJen, Hi SuJen, such a nice birthday present! We are also glad to hear he is enjoying our industry-leading noise canceling headphones. To get the most out of the WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Wife loves them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife values silence especially through Quarantine with two little boys running around.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Drkcmmndr, We are glad to hear your wife likes our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful clear sound. Telephone conversations remarkably clear, great for the hearing impaired listener.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great voice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are the best ... soothing voice , voice control feature is best highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jotpreet!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Nice noise cancellation headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Actually I will not use headphones but based on reviews I purchased and reached my expectations

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Bahu!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    what I can't hear you

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my son and it drives me nuts it is always what I can't hear you

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Baseball, we're glad that your son likes our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Good noise canceling headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything great except it gets a little warm after wearing the headset for a while

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buyer, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Great sound. The software is pretty good. Good case for traveling with. Very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headset

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The write ups you you review in magazines all rate this headset as one of the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Headphones

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond impressed with these headphones. I have owned many other brands of over the ear wireless headphones, which are a must when your travel for work, and these are the best I have ever owned! There is an app that goes along with the headphones that allows for total personalization of your listening experience which was really fun playing around with. I really enjoyed listening to a podcast and setting the audio to make the commentators sound like they are speaking to me from behind. I was also able to make listen to a broadway soundtrack and it dealt like I was actually there setting it to stage mode and hanging the audio to come from the front. Also has incredible bass and crisp audio when listening to pop. On top of all that, I can’t here anything beyond my headphones which is amazing! I performed a calibration in my workspace allowing the headphones to choose the appropriate pressure to drown out noise and boy does it ever. Even with nothing playing I can’t here anything. I have had several coworkers nearly scare me to death when they tap me on the shoulder! When it comes time to listen to someone to speak to you, no need to take them off, all you need to do is place your right hand over your ear and it mutes your audio and amplified surrounding noise providing clean crisp audio of those talking around you. A feature I never realized I needed until now! I am also thrilled with he 30 hours of battery life. I have been using them everyday for the last week at least 4 hours a day and they are only at 50%. I strongly recommend these headphones, and believe you will be as thrilled as I am when you receive them! Audio: 5 Stars Features: 5 Stars Appearance: 3 Battery Life: 5 Stars Performance: 5 Stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for noise blockout

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son recently . He really really likes them . Not a bad thing to say. Great product .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    awesome headphones, very happy with my purchase. i will recommend to my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cancels out all AC noise in my office, sometimes I don't even here the phone ring! Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sounds

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luis, Awesome! We are glad to hear that you are happy with the sound quality of your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 4 out of 5 stars

    Excellent noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what they are designed for. For me, the ear cups could be slightly larger. The only problem is sometimes the Bluetooth freezes for a millisecondon some songs when connected to utube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used for couple days really good headphones excellent noise cancel I will say the best ever see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality headset!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality, great head set. Works fantastic. Bought as a gift. Will recommend!

    I would recommend this to a friend