Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 261 Showing 5,201-5,220 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great headphones for noise blockout

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my son recently . He really really likes them . Not a bad thing to say. Great product .

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Headphones

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am beyond impressed with these headphones. I have owned many other brands of over the ear wireless headphones, which are a must when your travel for work, and these are the best I have ever owned! There is an app that goes along with the headphones that allows for total personalization of your listening experience which was really fun playing around with. I really enjoyed listening to a podcast and setting the audio to make the commentators sound like they are speaking to me from behind. I was also able to make listen to a broadway soundtrack and it dealt like I was actually there setting it to stage mode and hanging the audio to come from the front. Also has incredible bass and crisp audio when listening to pop. On top of all that, I can’t here anything beyond my headphones which is amazing! I performed a calibration in my workspace allowing the headphones to choose the appropriate pressure to drown out noise and boy does it ever. Even with nothing playing I can’t here anything. I have had several coworkers nearly scare me to death when they tap me on the shoulder! When it comes time to listen to someone to speak to you, no need to take them off, all you need to do is place your right hand over your ear and it mutes your audio and amplified surrounding noise providing clean crisp audio of those talking around you. A feature I never realized I needed until now! I am also thrilled with he 30 hours of battery life. I have been using them everyday for the last week at least 4 hours a day and they are only at 50%. I strongly recommend these headphones, and believe you will be as thrilled as I am when you receive them! Audio: 5 Stars Features: 5 Stars Appearance: 3 Battery Life: 5 Stars Performance: 5 Stars

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used for couple days really good headphones excellent noise cancel I will say the best ever see

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very impressed for all reviews

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    But I’ll try for new one coming out to get AI features let headphones become smarter.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jd007, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Love the Sony

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating between Sony and Bose. Love the features on the Sony and it was lil cheaper.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent noise cancelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent for what they are designed for. For me, the ear cups could be slightly larger. The only problem is sometimes the Bluetooth freezes for a millisecondon some songs when connected to utube.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do it, now, do it now.

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What are you doing? Just duckiing buy it. Do it. Don't look back, its worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Livid, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a great price I would definitely recommend this to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best money grabbing headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these to anyone trying to drown out the sound while listening to good music

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for virtual meetings and they work great. Music quality is terrific.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JamesP, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great pair of headphones almost perfect

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones they are almost perfect but when it comes to workouts they tend to not be the best performer in that atmosphere but I still highly recommend them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thatblackgamer, We are glad to hear you like our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great Until Broke

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Internally Broke shortly after getting them... sony was quick to respond but the process took way to long for something not my fault.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, While we are glad to hear that you are happy with the WH-1000XM3 headphones, we are sorry to hear that it had to be replaced due to an issue that was not in your control. This is not the experience that we would like you to have with our premium products and we hope that you get a better experience this time.

      Regards,
      Carl Sony_US

  • Rated 5 out of 5 stars

    Nice

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high quality for this price is excellent I would recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chuc666, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Cons mentioned:
    Price

    Rated 3 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product was pretty cool, but you should snag these refurbished or something. Asking price is kinda ridiculous.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful quality and easy to control

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these on the recommendation of one of the Best Buy sales reps and have not been sorry

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I needed for my trip. Loved the way they worked.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones for silent listening

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is amazing It cuts out all the unnecessary disturbances It has very cool touch gestures

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Do NOT travel without these

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone I have ever owned. I will never travel without these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product, meets all expectations, would recommend for purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding product.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for a trip to Mexico. They worked great, both on the airplane and while in Mexico.

    I would recommend this to a friend