Customer Ratings & Reviews
- Model:
- WH1000XM3/B
- SKU:
- 6280544
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.
This summary was generated by AI based on customer reviews.
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great - works fine. I bought it for travel in planes and the noise reduction is very efficient.
No, I would not recommend this to a friendAwesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing . ...................... ................
I would recommend this to a friendSony
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product, meets all expectations, would recommend for purchase.
I would recommend this to a friendExcellent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I think this is very good product I will say excellent I just resent both it I loved it
I would recommend this to a friendDo NOT travel without these
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best headphone I have ever owned. I will never travel without these.
I would recommend this to a friendGreat Until Broke
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Internally Broke shortly after getting them... sony was quick to respond but the process took way to long for something not my fault.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi there, While we are glad to hear that you are happy with the WH-1000XM3 headphones, we are sorry to hear that it had to be replaced due to an issue that was not in your control. This is not the experience that we would like you to have with our premium products and we hope that you get a better experience this time.
Regards,
Carl
Good noise canceling
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good headphones but if you have small head difficult to adapt and then you will feel how heavy they are under your ears. Painful if can not fit perfectly to the size of your head.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi, Majo!
We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.
~Earl
Best thus far
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've been on a mission for the perfect wireless headset for both PC & music. These Sony's seem to be a winner very light on my head and battery life is "off the charts".
I would recommend this to a friendBrand response from SonyListens
Posted .Hi aviscomi, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Sound quality
Good but not great
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound is very good but I find it hard to adjust the volume when I am using them in bed so my wife can sleep.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi Dan, Thank you for sharing your experience. While we are glad to hear that you are happy with the sound quality of the headphones, we are sorry to hear that you are having difficulty trying to adjust the volume level on the WH-1000XM3 headphones. Please follow these steps on the touch sensor on how to adjust the volume level.
https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00204192
Should you need further assistance, please contact us for help.
Pease email the below information to socialsupport@am.sony.com.
Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
Telephone Number:
Model Number:
Issue:
Regards
Carl
No regrets
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did a lot of research on headphones before I bought these. They are perfect in every way.
I would recommend this to a friendNew frame ware problem but great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product but this new frame ware makes it so that you get this random white noise only in one ear and it’s dumb annoying. But once they fix that, if they fix that, they will be perfect.
I would recommend this to a friendPerfect headphones!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony's Noise Cancelling headphones are the perfect headphones for work or play!
I would recommend this to a friendBrand response from SonyListens
Posted .Hi SonyFan, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
Best audio
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are the best headphones I have had and the audio can Eq settings can be adjusted in the app
I would recommend this to a friend- Pros mentioned:Comfort
Would be 5 stars, but...
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately, these headphones were disappointing from the moment I opened the box. They arrived with no battery life, so I charged them for an hour (the 5 hours per 10 minute charge didn't seem to deliver as advertised). When I finally turned them on, this loud screeching sound came out of the left ear speaker. The only way to stop it was to turn off the Noise Canceling effect. I tried turning the device off and on numerous times - even gave it three days to see if it would go away, but the screeching continued whenever Noise Canceling was turned on. Since they fit comfortably, I figured I'd try another pair of the same model by exchanging them at my local Best Buy. However, they were sold out of both colored models and couldn't order another pair from a different location because they were sold out everywhere within 200+ miles. I tried looking elsewhere Online, but you can't even get them off Amazon at this time, and no one knows when Sony will ship them again. After trying numerous other brands, I was convinced to settle for the Sony 1000 XM2 (same price as the XM3), but I intend to return them. They don't fit as comfortably and the ambient sound quality isn't even comparable to the XM3. Not sure why Best Buy charges the same price for these two models - doesn't seem right. Will update my review when/if I get another pair.
No, I would not recommend this to a friendBrand response from SonyListens
Posted .Hi DnlHnry512, We regret to hear that this unit failed to meet your expectations.
Sony takes into consideration all feedback to improve the performance and quality of our products and services, we're always looking to make Sony better.
We appreciate your time sharing this feedback.
Regards,
Zac
Excellent Wireless Noise Cancelling Headphones
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Wireless Noise Cancelling Headphones, good for music and movies
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Nelsin, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin
Best headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great sound can be used for listening for extended time period. NC is at its best.
I would recommend this to a friendOverall satisfied so far
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good. Still trying to get used to all the features. For some reason sometimes noice cancelling automatically turns off. Was expecting a little better comfort and quality.
I would recommend this to a friendThere are not enough words ...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I thought long and hard about spending so much money but this headset is worth every penny !
I would recommend this to a friendBy this headphone, not QC35
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I compared those two in the store for a bit of time, WH-1000XM3 has more cool features than QC35.
I would recommend this to a friendHd phn
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Heard it’s one of the best noise canceling headphones
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Leen,
Thank you so much for the perfect star review!
We are so happy to hear you are satisfied with the outstanding performance- especially the the industry-leading noise canceling function of our WH-1000XM3.
To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.
Thank you so much for choosing Sony!
- Romeo