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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 264 Showing 5,261-5,280 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great sound.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these headphones. Easy to setup and use. Perfect for my daily walk.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Flight companion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are a great solution. They do what they're supposed to do and do it well.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I now own both the Bose QuietComfort 35 (Series II) and the Sony - WH-1000XM3. They both sound great but to my ears it seems like the Sony just edges out the Bose in noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best overall performance, sound quality, daily usage

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sandy, Awesome! We're glad you love the great sound quality and overall performance of your new headphones. To get the most out of your headphones, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Voice Assistant compatibility, and touch controls. Thanks for choosing Sony! -Sam Sony_US

  • Rated 5 out of 5 stars

    My Sony ear phones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall great earphones its been a year and they just gave out on me

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chrisorcrazy, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are perfect for use while traveling

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jjoe, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. This is indeed perfect for traveling. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more contro Sony_US

  • Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my husband and he LOVES them. He says they are the best he has ever had.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent.....i enjoyed this purchase! I recommend..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    have been using it for two years now, pretty good and solid product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Victor, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Best headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive own few headphones but this one is the best. No complaints so far

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi tt25, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Booming sound but...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Booming sound but can lack some subtlety for multi-layered instrumentation, as some of the instruments in multi-layered sounds do not come out as clear as they should be.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been saving money to buy this. I had my other 4 years ago until my sister sat on it and kaput!!! Now I finally got enough funds to buy a replacement. Thank you much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simply one of the best purchase made.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent purchase made. Completely enjoyed. Best purchase. Excellent purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headhones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Originally purchased Bose but returned them for these.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Never disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever had...Sony has never failed me

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi foevawu74, We are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great phones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones for the price! I would definitely recommend this product

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DiPietro88, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We appreciate your recommendation and thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Good but not great

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried Sony XM3 and Bose QC 35II, while XM3 looks modern and has touch features, it lacks in fit and comfort departments. Finally, I returned XM3 and QC 35 II

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Daredevilxi, we regret to hear that the headphones had to be returned. Please be assured we take this very seriously and continuously strive to improve our products. Thank you for sharing your feedback. Regards, Erin Sony_US

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones work as promised, noise cancelling works perfectly. Highly recommended!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product amazing sound quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase. Headphones are amazing. I would definitely purchase this product again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for gaming, surprisingly it's also works great for travelling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi owen, We are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony WH1000XM3 are perfect headphones for traveling. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US