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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 267 Showing 5,321-5,340 of 5,978 reviews
  • Rated 5 out of 5 stars

    Yaaa booiii!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wowza! These are the bees knees! Also I look super dupes cool wearing them!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Marlon!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best headphones out right now

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones.......the only negative is you can not connected to multiple devices

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sends you to another dimension

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once you put these on you are sent to another dimension. That’s all.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 4fit, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Love the noise cancellation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony products are superior in my opinion. Made my flight peaceful one.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nanny, We are glad to hear your wife likes our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Love these headphones!!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my college student so. For Christmas and he loves them!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome sound quality

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. Bought them for my husband but I’m always using it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tiffy1, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over the years I've always purchase Sony products and was never disappointed.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Tonia!


      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! The noise canceling doesn’t work 100% but it does the job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Probably my best buy this year. I am thinking about buying another pair for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service we received was excellent. The headphones are so clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Ruggles!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Highly recommended. One of the best headphones in the market.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They do what I need them to do and work great with my Mac book.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Newlook, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    WFH essential equipment

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only this missing is a mute button. Overall great headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi black88mx6, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. We’ve also taken note of your feedback on the mute button. We take this matter very seriously into consideration of our products.

      Thanks for choosing Sony!
      Erin Sony_US

  • Rated 5 out of 5 stars

    Great noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the headphones great investment shouldve bought wayy sooner.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jordan, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I like these a lot

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these Sony noise-cancelling headphones for a week or so and I have to say that I’m impressed. I got them to take the place of an older set of Sony over-the-ear headphones that I loved but had recently met an untimely end (thanks to the dog…). I must say, the 1000XM3’s are a huge improvement over my older ones. Sound quality is noticeably cleaner and clearer, battery life is much improved, comfort is substantially better (especially for glasses wearers), and the addition of active noise cancelling is a huge plus when travelling. Setup is typical to other Bluetooth accessories and painless. Although Sony recommends using their dedicated app, I skipped that section as I had no need for the “benefits” touted in the marketing materials. The folding design and included semi-hard carrying case make these headphones quite packable. The case also has space for the included micro-USB charging cable. They don’t come with a charging block and there really isn’t room in the case to store one, so just bear that in mind. The one note of caution, using the touch-pad like interface rather than physical buttons does take some time to become accustomed to. Once you’ve got it, it’s fairly intuitive. One of my favorite features of that system is the ability to place your palm over the earpiece and the volume immediately drops so you can hear someone speaking or whatever is going on around you without having to pause the music or take the headphones off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on headphones for this product are amazing. A lot more than i expected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    These are Excellent

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REALLY love these headphones. The app is a nice touch as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BritishBakingShow, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Excellent noise cancellation and comfortable fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for family member on the Autism Spectrum and they are wonderful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Hillairy!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these. The noise cancelling and sound quality are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RJones, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Works well

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Present for my wife. She loves it. Case is sturdy as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RadTad, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US