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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 268 Showing 5,341-5,360 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, I would recommend these to anyone

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimM, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    The best

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. Lost one. Bought it again. Too good. Highly recommended

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise cancellation and comfortable fit

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these for family member on the Autism Spectrum and they are wonderful!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Hillairy!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    AMAZING product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The features on headphones for this product are amazing. A lot more than i expected

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    I like these a lot

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been using these Sony noise-cancelling headphones for a week or so and I have to say that I’m impressed. I got them to take the place of an older set of Sony over-the-ear headphones that I loved but had recently met an untimely end (thanks to the dog…). I must say, the 1000XM3’s are a huge improvement over my older ones. Sound quality is noticeably cleaner and clearer, battery life is much improved, comfort is substantially better (especially for glasses wearers), and the addition of active noise cancelling is a huge plus when travelling. Setup is typical to other Bluetooth accessories and painless. Although Sony recommends using their dedicated app, I skipped that section as I had no need for the “benefits” touted in the marketing materials. The folding design and included semi-hard carrying case make these headphones quite packable. The case also has space for the included micro-USB charging cable. They don’t come with a charging block and there really isn’t room in the case to store one, so just bear that in mind. The one note of caution, using the touch-pad like interface rather than physical buttons does take some time to become accustomed to. Once you’ve got it, it’s fairly intuitive. One of my favorite features of that system is the ability to place your palm over the earpiece and the volume immediately drops so you can hear someone speaking or whatever is going on around you without having to pause the music or take the headphones off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best I’ve ever own. Great sound and great feel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Noise Cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used this at home. When I put them on I just want to go to sleep.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best headphones I've owned. Noise canceling perfection.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ooh my gosh I love this Sony - WH-1000XM3 Wireless Noise Cancelling Over-the-Ear Headphones with Google Assistant - Silver, very amazing product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MoMo, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 4 out of 5 stars

    Great noise cancellation

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great but it's one of those products where you should read or at least skip the manual. There's a lot going on and it can be confusing without documentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really comfortable, I love them, great sound. I buy them again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lyric, perfect! We are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great sound canceled

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very high-quality headphones. The sound cancelation is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosita, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Erin Sony_US

  • Rated 5 out of 5 stars

    the best for anyone.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from time to time i fined a product that is just wonderful and a joy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice pair of headphones,already had Sony headphones before and always works great

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort

    Rated 5 out of 5 stars

    Wow!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always felt that how good a pair of headphones are, depends on your preference. What is good for one may not be for another. For a long time, I have been an avid Bose user and I still use the QC 35 (Gen I) among other Bose Headphones. I did, however, want to try the Sony 1000M3s because a couple of friends I know got them and rave like crazy about them. So I caved and bought them. Where do I start... these headphones are super comfortable? I tend to get ear fatigue after long hours of wearing headphones and so far... no fatigue wearing these even after 5 or 6 hours. In terms of sound, these are heavier in the bass and not as high in the treble compared to my QC35 - but it is nothing overpowering. The sound is crisp and clear, however, some online streaming stations music didn't sound as crisp, but that may be because of how they were encoded or how many times the file was encoded and/or re-encoded, and the fact that it is streaming. But on a clean file, the sound is crisp, clear and, like my QC35, I hear instrumentation that one might not normally hear or, at least, notice with normal everyday headphones. Noise canceling is amazing., It really removes a lot of the sound around you and I mean a lot! The app helps control that, and placing your hand over the right earpiece allows you to listen to things around you when you need to - but the app comes in handy especially if you're at a location where you have to listen for announcements. Based on feedback from friends, when using the microphone, the sound seems to work well. People can hear me and in some cases louder than other headphones. They can also hear a lot of the sound around me. But all in all, they hear me pretty well. As far as digital assistants go, I set mine up to use Alexa. All in all, the virtual assistant in headphones, for me, is "meh". Do we really need it? In order for it to work, your Alexa app has to be open on the phone or tablet, and you have to hit a button on the headphones for it to activate. You don't need to say the name. I was hoping I didn't have to have more apps open on the phone to make it work. However, Alexa works well on these headphones as they do at home. The difference is the app needing to be on. Kind of defeats the purpose. At home, the app doesn't have to be opened. I did not set up Google Assistant so I can't speak to how that works. Battery life is what it is. They claim 30 hours of battery life and so far I've used them for about 26 hours of listening time without a charge. They're still going strong! Volume and other controls: This is a little weird for me. Many times I wanted to lower or raise the volume and instead ended up moving to the next track (or previous track). It's just something you have to get used to in order to get the right position/angle. My preference is having easy to identify buttons that you just press. I know people that love the finger slide instead. It is what it is and I'm sure I will get my finger sliding properly after a while. I still feel it's all about your personal preference/ I am still a huge Bose fan. I love my QC35 and will continue to use it regularly, but these M3s are now part of my collection to be used regularly. They have surpassed my expectations and I give a very small but significant edge to the Sony M3 over my QC35 (battery life and noise canceling did it for me). Everything about these cans is amazing... comfortability, sound and noise canceling are really top notch. All I can say is Wow! If you are looking for a very good experience with noise canceling headphones, take the plunge and get these headphones. You won't be disappointed. I absolutely recommend the Sony - WH-1000XM3.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love these head phones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helps me focus when studying. They help me stay focused when working out!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Corona54! Thanks for commenting! We're happy to hear that our WH-1000XM3 meets your expectations. Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones. Highly recommended for daily use and flight travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, AJ2012! Thanks for commenting! We're happy to hear that you're having an enjoyable experience with our WH-1000XM3! Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it was a great gift for my husband he loves it! best gift he’s ever gotten

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, savesalot! Thanks for commenting! It's nice to hear that your husband is happy and satisfied with our product. Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product! Highly recommended! Exactly what I needed

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Loyalcustomer, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 2 out of 5 stars

    Decent but not worth $300

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had it for a day but returned it. I was upgrading from Audio Technica ATH-M50xBT and the sound quality was not better or worse. The noise cancelling is nice but cannot justify paying $100 for it. Reason why I returned it is that the ear cups feel cheap and it generally felt like it'd break easy especially with kids. Also this thing needs firmware upgrades for some reason.

    No, I would not recommend this to a friend