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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 274 Showing 5,461-5,480 of 5,978 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for mowing, and other tasks that require noise cancelling

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good sound, lousy battery life

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sound and the flexibility of these headphones. Problem is with battery life. Even with headphones powered off, and disconnected from Bluetooth phone, power level goes down very quickly--from fully charged to completely depleted in one day. Do not expect Sony to respond to written queries to their help desk, that will not happen. I will keep using the phones, but will also be re-charging at the end of every day.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello RCR11,

      We appreciate you like the sound quality of these headphones. I understand you're having an issue with its battery life. Please refer to this link for detailed information about its available operating times on a fully-charged battery: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703144.html.

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great product, great product, great product.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Steve!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased as a gift. Was requested and highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really nice!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Expensive headphones but worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony headphones are just perfect for my taste Quality is Sony

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    She loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife really likes these headphones alot. And that's all folks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Headset

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went on sale few weeks after purchasing would not refund difference

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Thank you for the 4-star rating! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Good buy! Best headphones out there.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what I was looking for and it was in stock.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    they are great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second Sony NC headphones they are Grest!!!! however Sony messed up the ACN with the new 4.2.2 firmware I hope they fix soon

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great life last forever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last a long time cancel out all noise and it’s easy to use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent Bass but not sleek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones. Overall Sound quality/bass better than Bose 700 NC, but it is bulkier and not as sleek.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good enough

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than my previous headphones but I feel like the noise canceling doesn’t apply for certain devices, iPhones to be specific

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Buballom,

      Thanks for commenting! We're glad to hear you're satisfied with the sound quality of our WH1000XM3. I understand you're having issue with noise canceling when connected to an iPhone. You may try to adjust the Noise Canceling on the Headphones Connect app and see if it will resolve the problem.

      If this does not help, please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones. The ambient sound mode is amazing!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JayZ,

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Rated 4 out of 5 stars

    Really lowers excess noise

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I live how much they get rid of excess noise. I do wish they could be a little louder when I'm trying to play my music through then though.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, cgbarrett77! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Rated 5 out of 5 stars

    Great for studying

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable and great for noise reduction when studying.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, twilly!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Fantastic Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the wireless headphones. Beats my Beats by Dr Dre by a mile!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding Headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are world class. I would recommend them to my friends.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphone overall!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my sincere opinion, It’s truly a great headphone overall!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work really well

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very very happy with my purchase of this headset

    I would recommend this to a friend