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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 277 Showing 5,521-5,540 of 5,978 reviews
  • Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Johnnest!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Rated 5 out of 5 stars

    Exactly As Described

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a great set of headphones this is it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get what you pay for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality is great! It was certainly worth the high price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesomeness all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product, I take it with me everywhere I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing !!!! Don't​ think much and Buy it!!!!!!!!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work great. I didn’t know they would that well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice head phone set. I like the noise reduction.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these head phones, worked great on the air plane!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best noise cancellation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Headphone. I recommend this headphone !!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good quality and easy to use. Highly recommended.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones with Alexa, these are the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely recommend it to all my family and friends

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great awesome cool the best ever must buy these asap

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Isaac,

      We’re glad you like the product! Thank you for choosing Sony!

      Regards,
      Zac Sony_US

  • Rated 4 out of 5 stars

    Not for me

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are ok. However I prefer the Bose. I took these back and got the Bose. Personal preference

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Converted,

      Thank you for the feedback on your experience with your WH-1000XM3. This is definitely not the experience we wanted you to have in our product. We value your input and appreciate the feedback. It's unfortunate that the unit had to be returned.

      Should you need further assistance, you can email us at socialsupport@am.sony.com with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      We value you being a Sony customer. We are sorry for the inconvenience.
      We hope that you will shop Sony again in the future.

      Sincerely,
      Jess Sony_US

  • Rated 5 out of 5 stars

    Awesome noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling headphones. I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fit earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony earphones fit well and really block out sound.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it and so do my co workers who've tried it on

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mellie! Good to know that you are happy with your purchase! Thank you for sharing this feedback. Regards, Jay Sony_US

  • Rated 5 out of 5 stars

    Sound is great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would buy again you won’t be disappointed.........

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sony headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Sony headphones are the best ever my son loves it

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    A welcome new addition to the 1000X line.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every iteration of this headphone line, 1000X, M2, and now M3. All around they are my go-to daily headphone. Best noise cancellation of any headphone in its class. Not simply the quality of its noise cancellation abilities, but also its flexibility to be able to adapt the experience based off your environment. In terms of sound signature these definitely have Sony's signature sound; very warm, detailed, and bassy. Music sounds smooth, and detailed without ever becoming fatiguing, even after long listening sessions. This model compared to previous generations seems to have a little more bass (to my ears) without sacrificing on the other elements of the signature that people know and love about the 1000X line. One of the biggest changes between the M2 and M3 that stood out to me was the weight difference. I wouldn't have called the M2 a "heavy" headphone but in comparison to the M3, it is a welcome improvement. The weight now feels a lot closer to the QC35/II while still retaining the 30 hour battery life (I assume that's why the M2 feels heavy, due to larger batteries than competitors). The M2 had a very simple, discrete look but I did find it a little lackluster especially considering its MSRP. That being said, I think the addition of the copper accents is just the thing this line needed to give it a more premium appearance while maintaining the line's core aesthetic.

    I would recommend this to a friend