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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 278 Showing 5,541-5,560 of 5,978 reviews
  • Rated 5 out of 5 stars

    So nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven lots of headphones this is one of my best.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    A welcome new addition to the 1000X line.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned every iteration of this headphone line, 1000X, M2, and now M3. All around they are my go-to daily headphone. Best noise cancellation of any headphone in its class. Not simply the quality of its noise cancellation abilities, but also its flexibility to be able to adapt the experience based off your environment. In terms of sound signature these definitely have Sony's signature sound; very warm, detailed, and bassy. Music sounds smooth, and detailed without ever becoming fatiguing, even after long listening sessions. This model compared to previous generations seems to have a little more bass (to my ears) without sacrificing on the other elements of the signature that people know and love about the 1000X line. One of the biggest changes between the M2 and M3 that stood out to me was the weight difference. I wouldn't have called the M2 a "heavy" headphone but in comparison to the M3, it is a welcome improvement. The weight now feels a lot closer to the QC35/II while still retaining the 30 hour battery life (I assume that's why the M2 feels heavy, due to larger batteries than competitors). The M2 had a very simple, discrete look but I did find it a little lackluster especially considering its MSRP. That being said, I think the addition of the copper accents is just the thing this line needed to give it a more premium appearance while maintaining the line's core aesthetic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for noise control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic, would buy again if I could find them in stock.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    AMAZING quality and sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy with this product. BEST gift ever for my son!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. Great all around head phones . Would recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly like I expected.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am enjoying this product as much as I though I would.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work do what they're supposed to.............

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Good but bad for planes

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones for daily use but create pain when flying for more then 2 hours

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, TOAOBS! We are glad you like the sound quality of the headphones. The slider of the headphones is adjustable. We suggest adjusting the slider that fits your head when using the unit for a long time. Thank you for choosing Sony! -Vincent Sony_US

  • Rated 5 out of 5 stars

    Solid.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it says. You get music and noise canceling

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for studying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it for my study sessions and works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I have ever owned. I have most brands.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Hard to Bluetooth into TV

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted these headsets to Bluetooth to my TV. I wanted to listen separate from the volume my wife uses. I’ve done this before using RCA plugs in the back of the TV. This headset wouldn’t work even after buy another Bluetooth adapter. They seem to mention hooking them to a phone but why would I do that?

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Arnie, we are sorry to hear about this. The headphones can be paired to TVS that supports A2DP Bluetooth profile. Some TV models can't output sound from both the headphones and the TV speakers at the same time. If you're using a Sony TV, please look for a Headphone speaker link on the TV settings under the Sound category. You may also refer tot he link below for more details:

      https://www.sony.com/electronics/support/televisions-projectors-lcd-tvs-android-/xbr-49x800g/articles/00049501

      I hope this helps but if you still need assistance, do not hesitate to drop us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Rated 5 out of 5 stars

    WOW

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are expensive, but they phonomial.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sony XM3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth purchasing when on sale, best headphones on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ProductReviewer, thanks for sharing your feedback. We are pleased to hear that you like the WH-1000XM3. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son loves these headphones. They are great quality

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    After while, it does skip 5 minutes it stop .

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After while, I'm was going like losing my mind, no music playing. I've had it 6 months. Otherwise I will getting another one .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, BEEFMAN!

      We are sorry to hear that you're having an issue with your headphones. Have you tried resetting the headphones? If not yet, we recommend doing so and ensure it has the latest firmware installed. Please follow the steps on the link below.

      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/index.html and https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/downloads/00015639


      If you are unable to resolve your concern, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:
      Best Time to Call:


      Regards,

      Erin Sony_US

  • Rated 5 out of 5 stars

    awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought for my granddaughter she loves them like crazy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very nice case. Sound is perfect. Easy nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my headphones sooo much, that I even bought two

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great build and sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the sony wh1000xm3 are the best headphones I ever used but it is not the comfiest. Would not use for long periods of time.

    I would recommend this to a friend