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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 5,978 reviews
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones with excellent bass!! Love the noise canceling too!! And they’re comfortable too and can fall asleep in them

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Trevor, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Some of the best headphones you can buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy, amazing sound, multiple day battery, solid build, carrying case, included accessories, industry leading ANC... I don't have anything bad to say about these.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Love everything about them

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The charge really does last how long it claims to, the noise cancellation is amazing and they are very comfortable to wear. Love them very much

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A well-made quality product

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this for several months now, all I can say, the sound quality is surprisingly good, and the product is well made, durable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a set of the Sony XM2 Noice Cancelling Headphones and love them all last year. Decided to buy the upgraded XM3 model and believe it, they are even better! they are a bit lighter and the noise cancelling is fantastic. I use these all the time when working on my notebook computer in a public place (like a fast food restaurant). They block out all the noise so I can work. When I take them off I am always so surprised at how loud everyone is around me and I didn't hear anything!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 5 out of 5 stars

    Truly a masterpiece

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    By far the best noise cancelling earphone I have come across. Very comfortable on the ears, great bass and I love all the great features that it comes with.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Better than BOSE

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these headphones is bar non the best that I have ever experienced. It even has background canceling that allows you to hear people's voices better. The audio quality is fantastic, good lows and highs covered in the cans. On top of that, they feel wonderful on your head. I would stay away from using these for workouts, that would be the one thing that these are not good for. The case and cables are lovely and the production quality of the headphones is amazing. I would give them 6*'s if I could.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Thyphear, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Stunning sound and silence

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was absolutely impressed with how well these cancel sound. I normally think of Bose when it comes to that, but Sony really stepped it up and quite frankly was better than the comparable from Bose. Sound quality is very good and battery is pretty amazing considering everything they do. I only have to charge every other day or so. If you listen all the time it may not last as long, but easily a whole day. I’m only don’t love having big things on my head all the time, so it’s not my favorite, but if you buy them, you know what your are doing and they go on your head. Very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    very nice

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I debated between these and the Bose. Glad I purchased these. They have been great; comfortable and nice sounding. Battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Stork, We are glad you chose our industry-leading noise-canceling headphones. You’ll have enough power for even long trips away, thanks to the unit's battery that can last up to 30 hours. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC ( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    He loved it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my boyfriend. Since the pandemic he is always in meetings. He was using ear buds but they constantly was hurting his ears. I decided to get him these to try out. He loves them! They are comfortable and he can wear them for his meetings that go all day. The noise cancelling is amazing too, where he can then just focus on his calls. Tempted to buy myself a pair now.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi julie,

      You made the right choice! To get the most out of the WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    ..just, wow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I traded in my Bose QC 35s for these and I was not disappointed. I've been a Bose fan for quite a while now and viewed them as unbeatable. When it comes to over-ear noise cancelling headphones, these Sony's are the best you can buy right now. The noise cancelling is better, the sound quality is better, the battery life is better, and it has better feature like the putting-your-hand-over-the-right-ear to turn on ambient noises. The ONLY thing I will miss from Bose is the ability of the headphones to easily pair simultaneously with my computer and my phone. But...I think I can live without that.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Solid Performance that's hard to beat

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these for 24 months now and use them almost everyday. Besides fantastic Active Noise Canceling, like when mowing the lawn and listening to ultraHD music Service like Amazon HD music and Tidal. I also use these at night listening to the TV while others go undisturbed. In the Car I have to admit these win over my Sony WF-1000XM3's IEM (Ear Bud's) when I have the A/C and a window cracked. These have not faltered in 2 years of solid everyday use and for me they are still well worth the money. They also come with an Airline adapter and a wire set for hooking up directly but when I used them on the Airline I just connected them to my iPAD Mini and watched "Mindhunter series" That I had downloaded from Netflix for the trip. There is even a Sony Headphones Connect App available from the Play store for Firmware updates and Equalizer settings. These really are hard to beat and a great value for the money. I highly recommend them !!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Medicfl1, Awesome! Glad to hear that you are happy with your WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing!! They are very comfortable and the noise cancelling is great on these. They are very light and the case is sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sound delight!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. I wore them for nearly 8 hours at work the other day and I never felt uncomfortable. The sound quality is unreal and you can even tweak it to your taste with the app. Noise canceling is very solid. I find myself putting my hand on my ear from time to time to see what is going on around me and that is very handy. I have not tried a call yet, so will not speculate there (though I have heard this is an issue). Luckily I do not plan on making a lot of calls using these. Awesome product and worth every penny since they went on sale.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Guywhoboughtthemouse!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling, great battery life

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful headset, excellent noise canceling ability on airplane flights. Battery endurance is good enough to make it to Tokyo from the West Coast of the USA. Great for keeping loud screaming toddlers who are making their parents flight the longest in history, quiet. Best to enable Noise Cancelling, and disable Adaptive during the flight, otherwise it will periodically re-adapt. It also has a wired ability, so that you can plugin to the IFE and watch a movie other than SpongeBob.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    What a set of headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these on sale a few weeks ago for work and they did not disappoint. Great sound quality and the noise canceling is incredible. Real simple to set up and use and the battery life is exceptional. My only complaint is the charging cable. You would think with the amount of money you just spent on these you would get a charging cable with some length to it. Its literally 3 inchs long and can be a pain to find a logical place to charge it. But all and all its a great product and well worth the money. Would highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DylDyl, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great all around

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are solid all around. Design, sound, noise cancelling and comfort are all exceptional.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi jman12, Awesome! We are so glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 5 out of 5 stars

    the best headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the best headphones ever, comfortable, lightweight and above all the best quality in sound and sound cancellation, high recommend. good job Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancelling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been looking at the WH-1000X series for a while now and finally decided to pull the trigger. I am truly impressed by their NC capability and their sound is also very, very good. Im usually using them in my office, so I run them through my AudioQuest DragonFly Black and listen to Spotify and Tidal on laptop. Bass is tight, but controlled and doesn't muddy the mids. I also have a pair of Grado SR80e's which are open back...I think the Grado's have better overall sound and wider soundstage, but the Sony's bring a good depth when listening to EDM or other bass heavy tracks.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    King of NC Bluetooth Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is superb.(can drown out loud noises and can be customized to still hear voices) Battery life is superb.(20+ hours and fast charging) Sound quality is sooo gooood Build quality is so comfy and light(not as comfy as Bose QC35 mk II though, but that is pretty much the only one that beats it) If you are looking for the best of the best noise cancelling bluetooth headphones, and you have the money to spare, this is the best one in that category. Period.

    I would recommend this to a friend