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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 283 Showing 5,641-5,660 of 5,978 reviews
  • Rated 1 out of 5 stars

    Defective

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really wanted to love these headphones, but I could not even get them to turn on consistently. Not sure if I got a bad pair, but they were unfortunately unusable.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had Bose counterparts before these. Amazing is all I have to say

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cut in and out

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the cost of Sony Headphones, I felt that they should not have any cutting in and out. It’s annoying. I just want to listen to my music the same as if I’m listening to a radio station continuous playing music without it cutting out on me. Thanks! I’m going to go with the Bose!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight
    Tech Insider Network Member

    Rated 5 out of 5 stars

    VERY COMFORTABLE HEADPHONES

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony did a good job on their packaging and instructions. Instructions were super easy to read/understand, and I had the headphones working in "moments". The headphones a VERY comfortable. I usually don't like things on my head or covering my ears, but I didn't mind these one bit. They were roomy, light-weight, and easy to adjust while wearing. The sound was exceptional!! "Stereo" really worked. The noise reducing aspect of them was very good; I'll assume they are just as good in a really noisy place, like an airport. The controls were easy to adjust while wearing the headphones. I'm glad I got these headphones and would recommend to others that really want to HEAR their music. Would be a good travel partner if you don't mind something a bit bulky, but super light-weight!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Undoubtedly the Best

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    +Noise Canceling +Comfort +Sound Quality +Style -Minor Connection Quirks Sony has taken a strong contender in the WH-1000XM2 and improved it in basically every possible way to make what is undoubtedly the best noise canceling headphones on the market. If you're contemplating a set of these, you need not look any further. Let's start with the noise canceling prowess of these phones. I've used them in a number of noisy environments, including an open concept office which is littered with noises of all types from my coworkers. The WH-1000MX3 phones have absolutely impressed in all scenarios. Where nearly all NC headphones do well with low noises like airplanes, not many do well with voices, but the 1000MX3 completely cancel voices in a way that was frankly quite jarring. I own the QC2 and 1000MX2 headphones, and I can say with complete certainty that these are a step up from those. One area that Sony has made significant strides over previous models is in the comfort department. They've fitted these with more comfortable ear cups, and they also seem to have made them lighter than the 1000MX2. I've worn them for hours on end thus far with little to no ear/head fatigue. This was one area where the QC2 had a very clear advantage last year; that's no longer the case. The QC2 may be minimally more comfortable, but not enough to make a difference anymore. Conversely, one area where the 1000MX2 had an edge over the QC2 was in sound quality, and I'm happy to report that Sony has taken this to the next level. The entire spectrum of sound is more defined, and bass in particular just sounds better. As usual, the companion smartphone app gives you the ability to really tweak the sound via EQ and other settings, but these sounded great out of the box. Anyone looking for a stylish pair of phones should definitely consider these. I'm pleased that Sony decided to make these black instead of grey, and the brass/gold color accents lend a stylish touch as well. To go along with being stylish, these also feel very well made and sturdy. If there's one negative to be found here, it's that the pairing process isn't as good as it could be. I had a minor issue where it took a little while for these to hook up to my phone. Using NFC seemed to expedite the process a bit, but I received an error initially even when using NFC. Once they locked a connection with my phone, they connected effortlessly and immediately there after. The other issue I had was when trying to juggle two different devices (my phone and a tablet). The headphones seems to lock onto a device, even when it's not available, so there could be some improvements in multi-device connection ability. Sony really stepped up their game this year. There's not much else to say other than that these are an amazing set of headphones. If you're looking for noise canceling headphones in this price range, look no further. These are the ones to get.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    As expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plan on using for a trip to Asia in the fall. Will know then

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Dadtv! Thanks for the feedback! Have a nice trip with our WH-1000XM3! Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Above average

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can call them and get it done and then get it to work ok

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Samsmith! It's nice to hear that you're happy with our WH1000XM3! Thank you so much for choosing Sony! - Romeo Sony_US

  • Rated 4 out of 5 stars

    Light weight

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They need to have written instructions and not just pictures.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Christmas Gift

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Christmas Gift love it....................... Love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Still hear some noise

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We thought these would cancel all noise but they don't

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Robdog!

      The noise-canceling effect may not be pronounced in a very quiet environment, or some noise may be heard. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We're always looking to make Sony better. We appreciate your time sharing this feedback. Thanks!

      ~Earl Sony_US

  • Rated 4 out of 5 stars

    Had to return

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She changed her mind returned and had to buy ear buds

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great sound! Easy to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are a great products! Would definitely buy these again

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    maybe a good headphone but not for me

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was so hyped by its reviews online and got one from Bestbuy. I decided to return for two reasons: 1. It looks bad on my head, 2. The microphone does not work so well as I expected (should’ve searched reviews on this part before making purchase).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi zxl014, we regret that the headphones had to be returned. Please be assured we take this very seriously and continuously strive to improve our products. Sincerely, Erin Sony_US

  • Rated 4 out of 5 stars

    Great headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good headphone but Bluetooth connector sometimes works bad

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So many awesome features I’m going crazy over the amount it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    it's okay

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it's okay, just wish it fit a little more snug overall

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Overrated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s cool and good item but definitely not worth the money

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very comfortable and sounds great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only negative is the design could be more minimalist

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Headset

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone are good, but it is a tad overpriced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Koalemos!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally I got myself a headphone, really love it !

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JJJJJ! We are glad you love your Sony WH-1000XM3! Thank you for choosing Sony! -Vincent Sony_US