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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound, Great ANC!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Sound, Great ANC!!! Very comfortable. Easy to pair and easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Heff227, that's fantastic. We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love these wireless noise cancelling headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will not board an airplane without these! Amazing noise cancelling. It was easy to connect these headphones to my phone and TV. Google assistant reads texts to me if I'm listening to music so I don't miss a beat. I love the touch pads on the sides, which makes it easy to turn up or down my audio with the flick of a finger. Battery life is awesome. Would recommend!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jill, Awesome! The WH1000XM3 is perfect for flights and we are glad that you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. We appreciate the recommendation and thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking between these and the Bose QC35’s. Both sounded great but these had some extra features like the ability to put your hand to the warmup to let outside sound in. Great when on planes or in public places where you want to hear an announcement. These are comfortable to wear though they do get a little warm on your ears after a while. Overall very good headphones and excellent noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Better than Bose

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect decent bass long battery life great for watching movie music sounds incredible

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best of the best!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a musician I’m always looking for that clean and punchy sound. On my way to work or in the studio, I can wear these without getting fatigue on my ears. The Battery life is incredible! I wear them about 5 hrs and day and only change them about once every 2 weeks. So light but yet powerful! The Noise cancelling is by far one of the best on the market! You won’t regret it!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome! Number 1 on my list.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use over the ear headphones every night when I watch TV etc. My favorite headphones so far were the SkullCandy Crusher Wireless bc I love big bass but Ive wanted to try these Sony's for a long time. I have to say...these are more comfortable, with better all around sound than my Crusher's. The Sony app is very very extensive and the Noise Cancelling here is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Canceling Audiophile Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been in the market for some high-quality noise canceling headphones for a bit. I’ve never been a big Bose fan, but I couldn’t deny their ability to excel in noise canceling . However, after listing to these and demoing the noise canceling feature in a busy BB store, I was quickly sold. At the same price point as the Bose, I would highly recommend anyone who is in the market to take a look at these. Sound quality is excellent, significantly better than the Bose in my mind. I also believe the noise canceling feature of these surpasse the Bose. My only complaint on these headphones is the build quality, even though I don’t see these breaking anytime soon, I don’t seem them standing up to many drops or hard use. The Sony Connect app can be a little finicky at times, but that can be updated by Sony to perform better. Simply looking at the sound quality and noise canceling ability, you won’t find anything better for the price. The case that comes with the headphones is compact enough to fit into a briefcase or a backpack. Much better than the bulky one that came with my old Sennheiser headphones. The touch feature on the earcup is a little sensitive, but with time you get used to it. I struggled in the past to find noise canceling headphones that would cause pressure when traveling on airplanes, but with these and Sony’s ability to factor in pressure sensitivity via the app that allows the headphones to adapt to pressure, makes these an excellent travel companion on flights. Extremely happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Bye Bye Bose!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the WH1000XM3 and immediately trashed my QC35II. WH1000XM3 is really stretching human‘s limit on Noise Cancelling Headphones. The sound quality, bass and noise-cancelling just can’t be matched. Before buying the WH1000XM3, I thought my QC35II was a pretty good headphone, but after listening to my new WH1000XM3, I just can‘t go back. QC35II sound quality seems so childish so naïve so dull in comparison.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was debating these headphones or the bose headphones for a long time. I'm glad i picked these. They work really well with android phones. The noise canceling is nice but its not like you cant hear your surroundings. The music and or videos sound great. Overall, I'm very please with these and the battery lasts forever.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Love em

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little pricey but very comfortable and great sound. Very happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Not the best but good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I decided to get these, the bose, and the crusher 360 by skullycandy limited edition. Out of all three the bose are the most comfortable. The sony headphones supposedly had more features through the app which I never could figure out. However when it came to sound the skullcandy crusher are by far the best! I saw Avengers on my phone using the sony and it sounded flat. With the skullcandy it sounded amazing. I'm not saying the sony headphones are not good I just do not feel they are worth $350. The most I would personally feel comfortable paying for those headphones are $199 and not a dollar more. $350 is way too much for what you get.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Enjoy the music

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony wh-1000xm3 are lightweight, comfortable and sound very good. The noise canceling is top notch and works wonders during train rides. My only gripe would be the touch controls. They take a little getting used to. Other that I would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Outstanding Value

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, these are pricey but the sound quality is great and the noise isolation is second to none. They are also quite comfortable to wear and do not put pressure on me as I wear them. Bluetooth connects is also very good and the sound quality for conference calls is excellent. The touch controls take some getting used to, but in time, it becomes second nature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product has great sound,lightweight and very comfortable.Battery life is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Noise cancelling and sound are both great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony headphones live up to their billing - great noise cancelling and great sound with music. They do get warm around the ears, but that is true of any over the ears headphones. It's too bad they are so expensive, which almost turned me off from buying them. But, the noise cancelling reviews on-line as compared to the less expensive models convinced me to buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect for college

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a college student and having noise cancelling earphones is really helpful! I love that they change settings based on your environment and that you can easily pause your music. Also, they’re super comfortable and easily fit into my backpack! :)

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful headphones. Allowed me to sleep in a plane full of little children. And even after a 21 hour journey from Central Asia to US West, had 50% charge remaining. Huge kudos to SONY. However if you read it go get 1000xm4, these are a little bit better. But if you manage to find xm3 for $200 or so, get them, it is a great value proposition

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maksim, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. Take them everywhere I go. The headphones are light and Very comfortable to use. You don’t notice you’re ever wearing them. They block out noise perfectly. The USB C charging port is perfect, glad Sony included them. Charge fast, work amazing. However they do look as if they were to have a heavy fall would probably break. Just be careful with them and enjoy the music

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones in the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a pair of noise cancelling headphones and was hesitant on how well they worked. After using them for a month now, I can safely say they are worth the money! They block out almost all of the sound and basically can’t hear anything when music is playing. Great battery life and wireless connectivity is amazing so far. I would highly recommend these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, mwong2423!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones! Noise cancellation is really good and sound quality is top notch. I can wear for extended periods and my ears don't feel warm. They also are very comfortable and don't pinch my head much. The only downsides are that I can't use them wired as a headset and microphone. They only work as headphones it seems. The microphone on them is ok for calls. If it seems to pick up a lot of background noise. Finally I did feel in the beginning that the noise cancellation made it feel like there was pressure on my ears. I got used to it but your mileage may vary.

    I would recommend this to a friend