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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 5,978 reviews
  • Pros mentioned:
    Bass, Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony xm3

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are good headphones for bass lovers. Decent noise cancellation and snug on head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Manish, Awesome! Glad to hear that you are happy with the Bass and noise canceling feature of the WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones. Period.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly a masterclass set of headphones. I've used many different headphones of different classes (low budget earphones to high end studio open back headphones) ranging from various brands. But somehow Sony keeps outdoing most of them. The main thing you need to know about these headphones is their incredible sound quality and even more impressive noise cancelling. I vacuum my house regularly and even airpod pros leak a lot of outside noise. But not with these, even if you're not listening to anything you still hear less outside noise than the airpod pros. They're more or less the same as the xm4s so I'd save the money and just get these for the same noise cancelling and sound quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ahossain, Great! Glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of headphones! Noise cancellation is really good and sound quality is top notch. I can wear for extended periods and my ears don't feel warm. They also are very comfortable and don't pinch my head much. The only downsides are that I can't use them wired as a headset and microphone. They only work as headphones it seems. The microphone on them is ok for calls. If it seems to pick up a lot of background noise. Finally I did feel in the beginning that the noise cancellation made it feel like there was pressure on my ears. I got used to it but your mileage may vary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling headphones in the market!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have never owned a pair of noise cancelling headphones and was hesitant on how well they worked. After using them for a month now, I can safely say they are worth the money! They block out almost all of the sound and basically can’t hear anything when music is playing. Great battery life and wireless connectivity is amazing so far. I would highly recommend these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, mwong2423!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Incredible Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is amazing. Take them everywhere I go. The headphones are light and Very comfortable to use. You don’t notice you’re ever wearing them. They block out noise perfectly. The USB C charging port is perfect, glad Sony included them. Charge fast, work amazing. However they do look as if they were to have a heavy fall would probably break. Just be careful with them and enjoy the music

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best and most comfortable Noise Cancelling head phones i have used. Compare to Bose i feel the Noise canelling quality is much better and also soind quality . I also found the design to be ergonomically better and more comfortable .Overall I am very happy with the purchase

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BestbuyElite, Great! Glad to hear that you are happy with your purchase! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Silence

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the features on these headphones. Being able to put your hand over the headphone and hear the outside world. It's awesome! The Noise Canceling is the best that I have found. I tried the Bose and Beats noise canceling and both allowed more outside noise in. Plus, these were the most comfortable over the ear headphones in the noise canceling category.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Pair of Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have to say I was skeptical at first at how good these would sound. After having them for three weeks I really love the sound and all the features. I am a musician and I take my headphone sound very seriously. The bass is awesome and the clarity is great too. The extra features including the various settings in the app make these headphones well worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    New champ in noise cancelling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely amazing noise cancelling. Somewhere between science and magic. I'm leaning towards magic. The sound is great. Very comfortable. Touch controls are slightly inconsistent, but overall I like that feature also. Especially the cover-right-ear-to-pause-NC. You'll use that a lot at first to check and confirm it is still noisy outside, that the silence is not coincidence. They are that good.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Premium price for a premium product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was skeptical of paying so much for a pair of headphones, however this was to be a gift for my gf and I didn’t want to cheap out. Took her to BB and we tried out a variety of headphones on display. This was the clear winner in terms of comfort, audio quality, build quality and some truly mind-boggling noise cancellation tech. There’s no going back to the cheap headphones we always used before.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    As advertised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound of course! Also light weight and for me a better fit than the Bose

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great pick for high-end consumer headphones!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those who know me, it is certainly no mystery that I spend a lot of time reviewing personal audio products. I've written before about how the market space has exploded over the last several years, and even more recently remarked that it is getting harder and harder to find bad headphones and bad speakers. That's of course not to say bad headphones and bad speakers don't exist, especially at budget prices, but just like smart phones there are plenty of manufacturers that are succeeding in developing budget options for those people who really enjoy a good audio experience. And just like in the smartphone market, you still have the big players, like Bose, Sony, and Beats, who continue to sell products at the top end of most peoples’ comfort zones. Some number of years ago, when Bose’s QC line of over-the-ear headphones hit the market, people balked at the $350 price tag; I am no stranger to spending top dollar for flagship products, my recently acquired iPhone X S Max is a testament to that. I've also had discussions recently with friends about the nature of audiophiles, and what they expect out of a great pair of headphones. I remember remarking that the Bose QC35s are an all-around great pair of headphones, even for those folks who are really picky about what they hear; the response to that was that true audio files would have a serious problem with my statement. But what we have to remember is that Sony and Bose and Beats aren’t marketing toward audiophiles; but they are doing a great job converting more amateur listeners of music and watchers of movies into people that can tell the difference between good and bad when it comes to audio quality. My wife, who has on many occasions shared her discontent with my obsession over headphones and speakers, is a great example of that; she has been using my Sennheiser 598 SEs for the last couple of months. I once bought and returned a pair of Bose QC35s when they were originally released; the active noise canceling was a little bit too much for me to handle. Still, I've wanted to get back into that space and test out some great noise canceling headphones even though the negative pressure makes me motion sick. So, I jumped at the the opportunity to review the Sony WH-1000X M3wireless headphones, First and foremost, it's important to note that these headphones are a direct competitor to the Bose QC35s, and the finished product is definitely something to get excited about. The build is a largely plastic one, with soft and supple ear cups as well as a nice headband pad along the top. The design is minimalist at best, with only two buttons on the left ear cup (one for controlling power and one for controlling noise cancellation functions). There is an auxiliary input jack on the left ear cup as well, and the headphones can be used without power in the event that your battery runs out. The right ear cup sports a single USB type C port, and while I will get more into this later, the right ear cup is touch sensitive with an array of additional controls. The headband is extremely flexible, and the matte black design that is carried throughout the entire pair of headphones is extremely pleasing to the eyes. There is a mic on each ear cup as well. The ear cups turn inward and the headphones fold and collapse so that they can be easily stored in the provided carrying case. The carrying case has room to also store the USB charging cable, an auxiliary input cord and an airplane headphone adapter which are all included. While the included auxiliary cable was not of a particularly high quality, it will definitely do the trick since you're going to be using these wirelessly most of the time. The carrying case itself is a clamshell style case providing protection for the headphones and has a soft fabric on the inside to protect the headphones from scrathes; it's a full zippered enclosure with a mesh pocket on the back for carrying additional cables if you prefer. The case itself on the outside has a dark denim look which is also pleasing to the eyes. In terms of comfort, the Sony WH-1000X M3s feel as nice as they look. Weighing in at just over 250 grams, they're extremely lightweight but still provide great flexibility and comfort during wear; even during long sessions of listening there is no wearing fatigue along the top of the head or at the jawline. And, because the design allows the ear cups to be folded inward, they are extremely comfortable to wear around the neck if you're not using them. I will admit, they can get a little warm, but that's nothing new for over-ear headphones; I would not pick these as great headphones to wear at the gym, but in a more relaxed setting they are extremely comfortable. The packaging touts a 30-hour battery, which of course is going to be different based on your volume and noise canceling adjustments, and I found that the battery does last well over 20 hours during my testing under normal use. They are also quick charge capable, providing five hours of playback time with only a 10-minute charge. I also want to point out how excited I am that these headphones charge with the USB Type-C cable and not micro USB like so many other headphones that are still being released today. Sadly, they only have Bluetooth version 4.2, and not version 5 like some other flagship headphones. In terms of performance, and in short, these are the first over-ear headphones that I think truly give the Bose QC35s a run for their money. The sound profile right out-of-the-box is very flat, and is probably intended to be that way. The headphones allow you to toggle between active noise canceling, noise pass-through, and passive noise canceling with no modification to your audio. For the purpose of this review, audio quality was assessed with no active noise cancellation. I am no stranger to Sony's line of extra bass products, which certainly accomplish providing a great audio experience with fantastic bass; it's clear that Sony has brought some of that technology into the WH-1000X M3s, as the low-end capabilities of these headphones strike a nice balance between bass lover and acoustic appreciation. The mids offer exactly what you would expect, and in some cases, this is where these headphones shine most. Vocal and acoustic tracks have an almost live feeling, sometimes even raw. Sony also does a great job with the highs on these headphones, where even at 100% volume there is no crass separation in cymbal crashes and other high-frequency sounds. The performance of these headphones out of the box, though, is only enhanced by the Sony companion app available for iOS and Android. Among all of the products that I've reviewed and all of the companion apps that go with them, Sony's Headphone Connect app continues to provide among the best user experience and simplest interface. The app allows you access to a basic equalizer, as well as adjustments for soundstage and noise canceling options. Settings adjusted within the app take place real-time on the headphones, and are stored so you don't have to reset them every time you power them on. As I mentioned before, one of the great features of these headphones is the touch-sensitive controls located on the right ear cup. A swipe up or a swipe down on the ear cup will adjust the volume, while swipes forward and back allow for track seek and track skip. Double tapping the right ear cup will play or pause your music as well as answer phone calls, and covering the right ear cup with your palm will lower music volume and let through ambient noise; this can be especially helpful in a busy office environment with frequent interruptions. There's really only one thing that I don't like about these headphones, and that is how warm my ears get if I'm doing even the most basic physical task like folding laundry. That is by no means a deal-breaker, though, because all over-ear headphones that provide great passive noise cancellation like the WH-1000X M3s have that same characteristic, including Bose’s QC35s. At a retail price of $350, these are by no means cheap, but there are cases where you get what you pay for and this is one of them. Now, whether or not it's appropriate that high-end consumer headphones (not audiophile studio headphones) are commonly sold between $300 and $400, compared to the competition the Sony headphones hold up well. Between great battery life, quick charge capability, the great minimalist design, USB Type-C, and a super comfortable wearing experience, there's no reason to think that anybody would be disappointed with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking for a great noise canceling headphone that looked good and had great sound. After reading a bunch of reviews, I went for the Sony M3 and I absolutely love it! It's really comfortable and haven't had any issues. I travel a lot overseas and the flights are long, these definitely help with the noise cancelling, comfort, and sound quality. I would definitely recommend these.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The best noise canceling headphones, period

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried several Bose headphones and this one blows them out of water. The sound quality top notch and the noise canceling is the best in the class (almost dangerous if you are walking and turning it on). I enjoy my music with a solid bass and clarity, and Sony delivers that. Bose has clear sound, but the sound stage is a bit lacking compare to Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones available

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried several brands, including the Bose... these are the best that I've had for sound quality, comfort, and noise cancelling. They are a little pricey, but you get what you pay for. If you're looking for a close 2nd that is a lot more inexpensive, I got a pair of Meidong E7Bs for around the house (use the Sony's for work / travel) and they fantastic for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing - totally worth it

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these before the pandemic to help me focus at work. Now that I am working from home, I have found that it helps me focus while my fiance and I work out of a shared space. The noise cancelling is incredible as is the sound quality. I have had these for over a year and and the battery life is still great, I rarely need to charge it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RCAOK, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought the WH-1000XM3 before a recent trip to Europe. Noise cancelling on the plane was terrific. I wore them throughout the 11 hour flight and never experienced the dreaded "eardrum suck" that some users have complained about. The sound from the in-flight movie soundtracks was fantastic. Battery life was excellent. The headband seems solid and doesn't feel flimsy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling for these headphones are on par or slightly better than the Bose. The sound quality is pretty good for wireless headphones. Really like the red lettering, it helps to distinguish it from previous versions. Lots of options and customizations through the app. Wish they could pair with more than one device at a time. They travel well and look pretty stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Fantastic Headphones for Travel

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these a couple of years ago and these are my favorite headphones ever. I traveled a lot for work (pre-pandemic) and I could use these for a few weeks without having to recharge them. On an airplane, I can't hear anything if I don't want to and they come in handy for work calls in noisy areas (airport lounges, lobbies).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RussellG, We are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for flights. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love my Sony WH-1000XM3 Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great headphones, noise canceling and sound are outstanding. Hours of play time from each recharging. Audio Cable for Wired Connection, allows me to connect to my PS4 controller for stereo sound while playing games or watching videos. Would highly recommend this item.

    I would recommend this to a friend