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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 40 Showing 781-800 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    This is the one to buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than Bose and Beats, I tried all 3. The WH-1000XM3's are as comfortable if not more so than the QC 600's, (deeper cup). Sound quality is narrowly better with these. Where Sony really pulls away is in the app. The eq adjustment is something that Bose doesn't have; you're stuck with their levels. Its a tight race but this round goes to Sony.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Long lasting great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones while on vacation, and it was a great purchase while traveling. The noise cancellation works perfectly on a crowded airplane, and the option to cover the earpiece to hear outside noise is a nice feature so you don’t need to remove them entirely. The battery life lasted all week of on and off use. And they were great for watching tv quietly when I got home.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent sound, uncomfortable

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I directly compared these guys with the Bose QCII for a few weeks. I much preferred the comfort and lightness along with dual Bluetooth connectivity of the QCII, however I wanted a new pair of headphones to listen to music and the quality of the Sony sound was a good bit better. The Bose headphones lacked low frequency response and missed some of the key frequencies. The Sony has a great sound stage. The Sony's are quite uncomfortable to wear for any extended period of time. I picked up a pair of the Dekoni ear cushions which solve most the comfort problem.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    WOW - you need these headphones!!!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these in preparation for a trip overseas; and I am so glad that I did. Airplanes are so noisy! The charge lasted for the entire trip and I was able to use it with my iPad and with the in-seat video monitor. I kept them on while I slept - and I actually slept! They are very comfortable to wear - like I said, I slept with them on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Skywriter, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort, Sound quality

    Rated 5 out of 5 stars

    Great quality headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sound is great, ANC is great, and battery is great

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Alex!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Sony is coming back in the headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing headphones with great noise cancelling. Their quality for the audio, is amazing. But I have to admit, they do feel a bit on the cheap side for quality of the product. Once you take it out of the box, it does feel light and fragile. But the comfort of the ear cups are above average. These are my daily drivers for wireless listening. And it pairs great with my Sony Xperia 1 III.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VoodooGTR, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. I love these Sony headphones. I’ve always had studio beats and when my beats were getting fixed my geek squad I bought these. When my beats come back I sold the beats right away. These fit better and I love the app where you can change the sounds and bass:) I love these headphones and the quality is excellent.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brian1982, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great bass

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are incredibly comfortable and amazing. I had considering them when I was looking for comfortable and great quality headphones. When I’d gone in to Best Buy, the employee that had helped me was really helpful and made it a great experience when trying on the headphones. If anyone wants to buy the headphones, I would recommend buying them from Best Buy!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for people who love music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing for their price, Great sound quality and easy gestures to control volume or tracks. I love the comfort of them, I can wear them for hours without feeling uncomfortable. Noise cancelling does a fantastic job and they're not bad as a headset when you are taking a call. Overall I recommend this product 10/10

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi orly2626, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first noise cancelling headphone and I'm really happy with the purchase. I have no problems so far and once it's fully charged, I can use it for a long time. Also, I fly frequently and it has come in handy when sitting near babies... so that's another plus! One downside is when I wear it for a long time, my ears get sweaty, but that's not a big issue for me.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Sound quality

    Rated 5 out of 5 stars

    Superb noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great bass, nouse cancelling is perfect. Battery life is very long

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Jojo!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best Head Phones! PERIODTTT!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spent about a year looking for the best headphones and it was between these and the Bose QC 35s and after doing some research and listening to them myself i decided to go with the Sonys! The noise canceling is amazing and they hit lower notes than the ones from Bose, but the bass isnt over powering! overall they are very worth the money and i would HIGHLY recommend them!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best sounding headphones I've ever purchased

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality: deep tight bass with clear mids and highs. Comfort:. I can wear these for 2-3 hours without discomfort. They are pretty light as well. Noise cancelling:; prepared to be amazed by how much noise it cancels. This is my first nc headphones and I'm really enjoying it Phone app:. A nice surprise! Fun to adjust the equalizer and nc abilities

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality provided by these headphones is great. I listen to different genres of music and all sounded great. Sony did a great job designing them. The comfort is also great. You can listen to music for hours and your ears will not hurt. Very soft ear pads and fits great of the head. Overall great sound quality and comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TechgeekJS93784, we are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome over the ear headphone. Last long between charging and great noise canceling feature. Control is a little bit getting used to it. Sound is really great and all in all, the best headphone in its class and price range. It can compete to those high end HP like Bang & Olufsen, Master & Dynamic, V-Moss, Bowers & Wilkins & etc. Beat bang for your buck.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Tebo! Thanks for the feedback! We're truly happy to hear that our product meets your expectations. Thank you so much for commending Sony! - Romeo Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Exceptional Noise Cancelling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones. The noise cancelling features are exceptional and the ability to cup one ear and suspend the noise cancelling or whatever you are listening to is a game changer. I've used these whilst travelling and they work better than any headphones I've had previously with cancelling the outside droning engine noise. The battery lasts pretty long too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved these headphones until the 1000XM4's came out. If you are looking at these now as a budget option, you cannot go wrong. The sound quality is fantastic, and the noise canceling is steller. Best of all, I can have them on my head all day and will forget they are there.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sparta617, Awesome choice! Glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent sound quality - including base.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After reading the reviews on several brands of headphones, I decided to go with the Sony WH-1000XM3's, which were top rated. I wasn't disappointed! They are easy to operate and have great sound quality - including awesome base. The controls are easy and they provide excellent noise cancelling. Battery life is also outstanding. They are well worth the price!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first NC headphones, I was always wanting to buy Bose QC2 for its NC reviews, however one of my friend had the Bose and I tried listing to some heavy bass music, I was not impressed at all, I did not experience much on NC though, but when I saw almost 5 * reviews of Sony XM3, I wanted to try it and I tried it in Best buy, I tried paring it to my S9+ and played my music collection (MP3 320 kbps), both NC and the music was awesome, no distortion at all, I was blown away by the sound quality and the NC working together. However as I mentioned this is my first NC headphones and I am not sire how it works or what to expect, I did try at my home with my TV on and Music on youtube, with NC on, I was able to hear the music from my TV very well and also I was able to hear my wife talk (no music on the headphones, just NC on), I tried with all the options on the Mobile app, but still I could hear everything clearly, with this I can't really use this to just have the NC on and no Music on a flight to train to reduce the external noise, I may be wrong here and the other thing I noticed is the sound leaks a lot on this headphone, I love listening to music at high volume, sound leaks. Not sure have to try it on train or in public place to see the reaction from the people around me. Will update my experience. Overall I am liking this headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Superb headphones that should be your first choice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony M3's are incredible headphones, let's just get that out of the way. It has been roughly 2 months since I purchased them and they have worked flawlessly. The app is easy to use and the noise cancelling was a lifesaver on 4 flights. They put my easily broken Beats Studio Wireless 3's to shame. Highly recommend to spend a little more for these headphones.

    I would recommend this to a friend