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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 47 Showing 921-940 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent sound control

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were worth the wait! I previewed several brands and models of headphones and these are definitely worth the price. This headphones are comfortable to wear and the noise cancelling feature is very effective to block out most if not all noise on flights, shared office space and coffee shops.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Nicely made, pricey.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ultimately returned these in favor of the jabra active elite 75. These were more comfortable and the noise cancelation was great. However, the jabras sounded nearly as good (not really better/worse, just different emphasis and style) , would be more practical (could wear exercising, working outdoors, smaller, etc) and were nearly $100 cheaper. If they were cheaper it would have been a harder choice but at this price I went for the more usable set.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Clarkyule, thanks for the star rating review. We're sad that the headphones wasn't chosen due its price. But we truly appreciate that you like noise cancel and comfort. Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey but Well Worth the Investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I waited quite a while to pull the trigger on some new noise cancelling headphones and was hesitant on these because of the price. However, despite the somewhat steep amount Sony is asking you to shell out for these cans, you'll be happy you did after some time with them. The noise cancelling and customization of such on these headphones is excellent and you can adapt them to your needs (i.e. less cancelation while walking city streets and the full amount while on an airplane). The touch controls take a brief time to get used to and comfortable with, but soon become second nature. They wear very comfortably and perhaps the only slight I can give them is that the ear cups are slightly bulky and not quite as streamlined as some other options in this price range. Overall, couldn't ask for a better product out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Comfy quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable, excellent noise cancellation, sound excellent while listening to podcasts and videos, decent battery life. Microphone on it not terrific - so use computer mic for zoom calls though it’s fine for phone calls. My mom bought some because she liked mine so much.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Momofdragons, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Quite Possibly, The Best Headphones Available

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm going to start this review by outright calling these headphones, THE BEST. I honestly can't help but smile when listening to music with these headphones. I am hearing sounds in songs that I have NEVER heard before lol. Even in songs that i've listened to and sang along to countless times. They really are amazing. Every instrument, every sound effect, every whisper, every lyric, every beat just sounds so clear, and vibrant, and the BASS , it BUMPS just the right amount. I've listened to almost every genre with these on, country, hip hop, metal, mexican folk songs, classical, podcast interviews. you name it. These headphones are tuned so well and honestly sound great no matter what you listen to on them. I initially downloaded and loaded up the Sony Connect app on my devices thinking I would need to tweak the EQ to my liking. I played around with the different presets and the EQ manually and frankly these headphones sound great out of the box and don't really need much tweaking. Sony makes a hand full of presets available, mostly "effects" that give a surround / you're at a concert hall or club effect. I honestly don't care much for them, they're alright but you probably won't use them much. The app does have a function that will determine what activity you are doing based on location and adjust noise cancelling accordingly. I find the active noise cancelling to be perfect out of the box also. I have a window A/C unit in my bedroom that is always humming and interfering with my listening experience. These headphones completely block it out. It's awesome. I have not had the opportunity to test these on a flight yet, But I will definitely bring them along with me. The app also has a feature that adjusts your headphones settings according to atmospheric pressure. I can't wait to test the feature. If you're still reading, let me tell you a little about the the physical aspects of these headphones. Build quality is top notch, the band feels strong and is very comfortable. There are no plastic creaks when you stretch or fold them. The earcups are very soft and comfortable. I've worn them for hours on end without any sort of fatigue. My ears never started hurting or became uncomfortable. They are a little on the warm side, I would imagine they might make you sweat a little if you use them in a warm room / climate. Battery life is fantastic, I haven't had to charge them in 3 days. My phone says they are at 55% battery life, I would guess I've used them for at least 8 hours in the last 3 days. Sony provides a very nice carry case for them, also an aux cable, a very short usb c cable to charge them and an airplane headphone adapter. The swipe gesture controls on the right ear cup are a little too sensitive, i've triggered them by stretching my arms upward or leaning my head against my arm while laying in bed listening. They are welcomed though, it is very intuitive and easier than finding a button to press. On the left cup you have your power on / off button and anc button which also doubles as the google assistant button. Also a very convenient function, I use the google assistant daily and having this feature is a bonus for these already awesome headphones. Another great feature is If you cover the right ear cup with your palm, it lowers the volume and allows sound to come in so that you can hear whats going on around you or if someone is talking to you.You don't have to pause what you're doing or take off your headphones. If you are looking for a great set of noise cancelling headphones, look no further, Buy These , You won't regret it. They are amazing! Pros - Great Build Quality AMAZING SOUND and Noise Cancellation Long Battery life / they charge in under 2 hours with USB - C Very Comfortable Did I mention they sound incredible? Cons - The Sony Connect App could use a little polishing. But honestly, the headphones are great without the app.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    amazing buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these for my husband for Christmas and he absolutely LOVES them! He has a larger head and was worried if the would feel too tight but the do not. The noise canceling is top notch. Hearing it talk out an emoji from a text message is pretty fun to lol. Overall i couldn't be happier with this product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    These are literally the best - just get them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched wireless headphones forever before getting these. I have had Bose QCs for a long time to use on long flights, and those are still hanging on, but it was time for an upgrade. Having the QCs for so long I assumed I’d just get the Bose wireless headphones but kept reading review after review saying that these have taken the top spot. After auditioning them a couple of times in the store I agreed. Also - the ambient noise thing is great. A tad annoying sometimes (especially the chime for when it’s shifting modes)? Yes. But on the upside, I can wear them when I walk to work and not worry about getting run over by a truck! The gesture to pause and hear what someone is saying is also awesome - it’s like, “these headphones are from the future, man!” And yes - the sound quality is fantastic. Not super high, high-end, but it’s a wireless noise cancelling headphone. Gets me way closer to the feeling I get grooving in my listening room while I’m walking around or traveling than I could ever imagine from a wireless setup.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wonderful headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have great audiophile grade sound with fantastic noise cancelation. You really notice it on a plane. They are comfortable and portable with a nice carry case. Whether you are in a quiet room or on a plane, you will have a great sound experience with these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great noise-cancelling, decently comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling feature and quality of the sound are the big sell on these headphones for me. Been wearing them a lot lately and after an hour they start to feel uncomfortable. Still, they're the most comfortable over-ear headphones I've tried. Recommend for the sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi VAS5, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been a Bose user for years, frankly these blow all prior Bose headphones out of the water. They are comfortable, offer superb sound, can be calibrated for different environments, and offers an ambient noise setting to hear whats around you .... all with the most full sound I've heard from headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value. Excellent sound quality and noise cancelling. The controls are responsive. Fairly comfortable but gets warm like others after a while. I use an android phone with it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi midwestgeek, We're glad that you like sound quality and noise canceling feature of our product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy these headphones,they are comfortable the music quality is true and the noise cancelling feature is the best i have experienced.I highly recommend these headphones!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flash52, Great! We're glad that you like the noise canceling function of your WH1000XM3. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for studying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They really do cancel out noise very well. I wear them during many hours of studying and they are really comfortable. I sometimes use them to fall asleep while listening to music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Addi, Great! Thanks for the positive feedback. Good to know that you like the amazing sound quality, comfortability, and excellent noise canceling feature of the headphones. These headphones are well built, robust and easy to wear for long periods. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphones cor Bass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for the bass and upgraded to the xm4. Worse decision because the xm4 sounds more clear but the bass is killed in it. Xm3 was great so dont upgrade to 4 or 5 if you dont need to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      Thank you for the 5-star rating. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, Great battery life , Great sound. I will never go back to wearing earbuds. These are so worth money and dont have to access your device to skip songs and adjust volume. Just pretty much swipe the side of the earphone and you can skip to the next track

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While a bit pricey, these headphones are premium quality. Fit comfortably and are pretty light weight. The audio quality is phenomenal. Love listening to the Dead and Phish with these at night. Noise canceling tech is magic and adds to the great audio experience.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BathtubJohn, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved it from the moment I bought it. I used it more than a couple of times especially during flight journeys and I see that difference. The battery is lasting longer than any other noise cancelling headphones. This is my first noise cancelling headphones and I am loving it

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airport travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and comfortable headset. Comes in cute package. Only used once so far in airport. Comfy enough to carry me to transfer flight. Blocked out a lot of plane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelica, Fantastic! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very durable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. I bought the first one two years ago to wear while mowing. Since I mow over 40 lawns per week, these get quite a workout. The first pair finally had a mechanical break in the left ear, but still that seems pretty durable for me. They get hard use, so after wearing them 30-40 hours a week for two years, I'm good with that. Anyway, I think I could have fixed the first pair, but these were on sale, so I bought a second one. The noise cancellation isn't perfect--I still hear the mower. But it's pretty good. My ear doctor says my hearing hasn't changed in two years, so these must be doing the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Morgan, Amazing! Thank you for purchasing our WH1000XM3 again. We're glad that you like the noise canceling feature of your headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have been a lifetime user of Bose headphones. After much research, this time I decided on the Sony - WH-1000XM3, and after several months of use, have not regretted my decision. It offers great sound and comfort with no extended use ear fatigue. Have received many compliments on their look.

    I would recommend this to a friend