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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 48 Showing 941-960 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Pricey, but high quality to justify it.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound absolutely amazing. I've tried the Bose quiet comforts, and while they were "slightly" more comfortable than these, it wasnt by enough to make up for how much better the sound was on the sonys. The noise cancelling and battery life are also both fantastic!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best headphones cor Bass

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had these headphones for the bass and upgraded to the xm4. Worse decision because the xm4 sounds more clear but the bass is killed in it. Xm3 was great so dont upgrade to 4 or 5 if you dont need to

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Anonymous,

      Thank you for the 5-star rating. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony!

      Regards,
      David Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After wearing these briefly on the plane, I took them off and couldn't believe how much sound these blocked out. They're comfortable and sound amazing, helping to drown out other noises. Highly recommend to anyone looking for comfortable headphones with a great sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @madhatter, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. Cheers! -Sam Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Terrific All Around Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Trains, planes, and workplace noise seems to completely disappear while quality music plays in your ears. Comfortable and light for several hours of wear. On ear controls and the ability to let noise in when you want always you to do more quicker all without reaching for you phone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my first ever noise canceling headphones and they did not disappoint. I did plenty of research between other brands and this one always came up as one of the top ones and now I know why. Noise cancelling is great and the touch accessibility on the headphones itself is awesome.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Airport travel

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really nice and comfortable headset. Comes in cute package. Only used once so far in airport. Comfy enough to carry me to transfer flight. Blocked out a lot of plane noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelica, Fantastic! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Between the three leading noise cancelling headphones (beats, Bose, Sony) I think these are the best. The different features on the headphones themselves, comfort of the actual piece, customization options, and price all convinced me to go with these over the other two options

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, 20becca!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very durable.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of these. I bought the first one two years ago to wear while mowing. Since I mow over 40 lawns per week, these get quite a workout. The first pair finally had a mechanical break in the left ear, but still that seems pretty durable for me. They get hard use, so after wearing them 30-40 hours a week for two years, I'm good with that. Anyway, I think I could have fixed the first pair, but these were on sale, so I bought a second one. The noise cancellation isn't perfect--I still hear the mower. But it's pretty good. My ear doctor says my hearing hasn't changed in two years, so these must be doing the job.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Morgan, Amazing! Thank you for purchasing our WH1000XM3 again. We're glad that you like the noise canceling feature of your headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony - WH-1000XM3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-1000XM3 are excellent headphones. The sound is great, the battery life good, and wireless range exceptional. The quality of the headphones seems very durable. Don't forget that noise canceling is one of the best on the market now. One thing that I didn't like about Sony XM3 is hat they become hot inside the ear-cups after a short time. For the $300 price range, I would expect them to be more comfortable and easier to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these so that at night I would not disturb my family while watching tv. They are very comfortable and sound great . I did notice after about an hour my ears were warm but not uncomfortably warm. The set up was easy with them and we will see if they last the 30 hours they claim.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great but expensive

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and noise canceling. Comfortable but they do leave the ears warm. Price is pretty high though

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony headset is very comfortable to wear and operate while wearing. Have been very happy with the sound quality and the noise cancellation. Would definitely recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DBWV,
      Thank you for an amazing review! We're happy to hear you like the comfortable fit, amazing sound and noise cancelling features of your new headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your recommendation and for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Quality is Key

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with sony. I enjoy the different sound listening options especially the noise canceling option. Great for travel and just jamming to music. The headphone fits comfortably and the batteries will last a long time. It is worth the investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Julie, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Better than most

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to replace other noise cancelling headphones that did not cancel the appropriate frequencies for voice. I bought them for an office setting, so the others were basically useless. These work much better and don’t hurt my head much when I wear them for an extended period of time. They are not perfect, but I am happy with them overall and believe they were worth the price for me. The associated app could be better.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound & Great Quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I walked in there wanting the the Bose or JBL speakers & left with these. I am very pleased with the purchase. These headphones sound great & are super comfortable. The tap feature is excellent and very easy to handle. These speakers are a great buy & the color really stands out.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing. The battery life is hands down the best feature. It lasts FOREVER! The noise canceling is great and nothing I have tried compares to the sound quality. They are not cheap, but you get what you pay for when it comes to sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brooks, We are glad that you like our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Please download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are one of the best headphones money can buy. Bought them in 2019 on Black Friday. I use them almost everyday on calls and they still look brand new and feel new. The noise cancellation is amazing and it feels light and awesome on the head.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi flawlessgenie, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise reduction.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are well built and fit nice over the ear. They keep out surrounding noise very well and sound great. The only complaint is that they come with a 6 inch USB cable for charging so if you want to plug them into a USB port on your TV, they dangle from the back.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, bigcitydave!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great noise canceling headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling headphones. Makes flying so much better. I am able to losten to whatever i want without the yelling or crying while flying. Battery last so long I charge once a week if that. Works great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi GioR, Excellent! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and setup

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After researching the market for a pair of headsets, I narrowed my selection to the Sony WH-1000XM3 and the Sennheiser RS 185. I went with Sony. I can use the headset with several devices so I'm not locked to only one device. They're very comfortable and great sound.

    I would recommend this to a friend