Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Great and adaptable noise cancelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For travel and noise cancelling these simply can't be beat. I am an android user and the App for the headphones really lets me dial in how much ambient noise i want to let in or how heavy i want the cancelling to be. I thought i would always want to have the cancelling cranked up to max but discovered i often like to let a bit of the outside noise in as it is really odd walking around without any outside noise and i often missed sounds like buses, people asking me to pass, etc.. On a purely sound standpoint these are solid performers, about as good as any wireless can be and comparison to wired phones is simply unfair as that's a different category. A little history, I initially bought some Beats noise cancelling headphones which looked great, sounded pretty good but I was really disappointed in how they handled noise and how they worked for phone calls. I assume if I had an Apple device i would have had a better experience, but i do not.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant because of the price but glad I bought it. The ANC is superb and the sound is crystal clear (thanks to the equilizer). Super comfortable after wearing for hours and the battery life is astounding! Def. give them a try if you’re looking for headphones in this category.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    best headset ever

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had many different brands of the noise-canceling headset but the most powerful and durable one is this product. Noise-canceling works very well. battery time is fair enough I have been using this headset for one year. So far I don't have any issues

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Get this headphone if you want the best NC!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has finally nailed it with the 3rd try for this headphone line up. As who loved MDR-1000X until it's headband broke within a month, I would say the sound got better, build got better, and removed unnecessary parts to make it simple. I am using this headphone to commute and adaptive NC is a must. I can listen to music clearly without all the noise but the ones I need to be alert on the street. Then it completely shuts off all noise when I sit down and rest, so only thing I hear is the music. Only con I can come up with this headphone is that it feel tad hard on the top of my head. The way they had it on MDR-1000X was much better for me. However, this does not mean that the headphone's uncomfortable for everyone. It's just how my head is shaped is the reason. soooo I'd say even this isn't a negative side of this product. All in all, nice NC headphone to have if you like how sony cans sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Lamiri! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice sound cancelling headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used these on a trip that included a total of 21 hours of flying time. They perform as advertised and the battery lasted the whole trip without needing a charge. You can definitely tell the difference in ambiance sound and non ambient sound and noise cancellation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Marcus! That's great! Good to know that you're having a great time using the headphones. Thank you for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    My daily headphones

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have been my daily headphones for music and gaming, audio quality is really great. Also good for traveling, they stay comfortable while listening for long periods of time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello jake, Thanks for sharing your great experience with your Sony wireless noise canceling headphones. We are glad they have been your daily headphones for a lot of your activities. The noise canceling technology in the WH-1000XM3 headphones is our most advanced ever and with noise canceling that cuts more outside sound than ever before. To get the most out of your headphones, download the Sony - Headphones Connect app. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Listening Headphones

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for my daughter, who compared Bose Quiet Comfort and Sony WH 1000X. She felt the Sony were more comfortable to wear as she has glasses. The sound quality is excellent with music, and she uses with Apple Mac and also Apple TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RG2018, we are glad to hear your daughter is enjoying our industry-leading noise canceling headphones. To get the most out of the WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headset on the market!

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t think there is a better set of headphones on the market! Bought this for my daughter so she could study without worry of the noise around her. The noise cancelling function is incredible! The comfort and ease of use is amazing as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Deb1, we are glad to hear that your daughter uses the headphones for studying without worrying about the noises. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best Headphones!!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Sony WH-1000XM3, they Mid and a High was so clear and The Bass is really is Bumping!!!! I tried the Skullcandy crushers but I fell the Sony WH-1000XM3 has better sound quality.Its so comfortable to wear on your but not tight enough for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Good but not worth it

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound from this headset is excellent, but the price to performance / capability for me was not worth it. If this is the best noise cancelling headset on the market it sure doesn’t seem much better than the Bose, beats, or set of earplug type of headset...not $300+ good. The aptx works nicely minimizing the lag when watching videos either on my phone or on a tv paired with a Bluetooth transmitter. Connection range is good, but why no multi-device support?! It’s a real pain having to pair, unpair, then pair up my phone, tv, and computer. What a mess especially when just about every other high end earphone can do that. The headset is comfortable, but then starts getting sweaty feeling from the ear cup material. Wait for the next version and buy a cheaper comparable headset in the meantime

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and very comfortable.

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones, they fit so well on my head and ears. The noise cancelling shuts the outside world out so you can enjoy your music and podcasts. Battery life is great and it includes a carry case that keeps the headphones secure.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Universesevenwarrior, Awesome! We are glad that you like the fit, noise canceling and battery life of your WH1000XM3. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased and used twice on a 10hrs flight. I can only compare it to the more expensive B&W that had a much weaker noise cancellation, had a high background noise when wired and a faulty battery that couldn’t be replace. I found extremely useful the touch controls. Worth the cost!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great over the ear headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommended product!! Bought for a trip out of the country and definitely helped with the 10hr flight. Very comfortable, great battery life, nice sleek look. ANC is awesome as well. ANC drowned out the plane engine and loud airport chatter. Well worth the money!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DatGurlC, We're glad that it did live up to your expectations. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Quality Noise Canceling Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely comfortable headphones. Sound quality is top notch. They get a bit warm after wearing for a long time. Noise canceling works outstanding. Used them at a Monster Truck show and, minus when the noise got to an extremely high level, they worked better than expected.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    works reall well

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for sound dampening on planes and in arenas. Sound dampening is excellent and for attending arena games, you can Bluetooth connect through your smartphone and listen to game commentary on the radio while keeping band noise to a minimum. Very high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Not worth price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have bought and returned these Sony headphones 3x now in past 2 months. The NC is by far the best I have tried. The BT works great and the phones are very comfortable. But alas I must say the sound quality is sub par to my ears. I keep coming back to these for the NC but I need a headphone to sound great to my ears and these just don’t accomplish that.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BillyBoy113, We regret to hear that it didn't live up to your expectations. We value your feedback and we will surely take note of this for the betterment of our products. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    No question one of the best NC BT headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some of the best NC headphones in the market. The NC is absolutely phenomenal. The sound quality is also excellent and they are so comfortable to wear for long hours. No complaints about these whatsoever.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AhmadKhan, Awesome! We are so glad to hear that you are happy with the sound quality and noise canceling of your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best Pair of Headphones I've Owned!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What can I say.... Noise Cancelling: Great! Sound quality: Great! Battery Life: AMAZING. Comes with a great carrying case for easy travel and protection on the go. My go-to headphones for serious or casual music consumption of all genres.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Moser994, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for flights. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these headphones~!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! Easy to connect to bluetooth! Noise cancelling -- nice to use when cutting the grass or want to block out other outside noise. Easy volume control. Easy to answer phone from headphones while playing music. Comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Claire, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great canceling noise and confortable headphone

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this headphone in my house when I study online (using videos) in the same table with my wife and because she has many conversations by phone in her activity this headphone really block her conversations. I can be using this headphones for many hours without any discomfort

    No, I would not recommend this to a friend