Customer Ratings & Reviews
- Model:
- WH1000XM3/B
- SKU:
- 6280544
Rating by feature
- Sound Quality
Rating 4.7 out of 5 stars
- Battery Life
Rating 4.7 out of 5 stars
- Connectivity
Rating 4.7 out of 5 stars
Customers are saying
Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Comfort, Sound quality
Sony has stepped up their game
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sony has stepped up their game These headphones are comfortable the sound is very crisp and I love the Sony app where you can change the settings Great job Sony! And great customer service at the Rockwall Best Buy they know how to make a customer happy!
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
The Best
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s been a while since I’ve used Sony headphones. I’ve used Bose. Bowers & Wilkins, JBL. These Sony noise canceling are the best I’ve used so far. They’re clear, full lows and great bass. Noise canceling is the best I’ve used so far. Highly recommend!
I would recommend this to a friend - Pros mentioned:Sound quality
Best experience
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The sound is flawless and the noise cancellation is probably the best thing I’ve experienced. I like the overall design and feel of the headphones. It’s not tight on my head but just right to where it doesn’t give me any aches on ears until a few hours or so later.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
Really Great Headphones
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really great headphones and last a long time on battery. The noise Cancelling is great and mutes out basically everything, having the options in the app to focus on voice is great for office settings. Really good quality sound and great product.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Teds, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Awesome Headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was deciding between the Bose QC35 II or the Sony MX3. I'm glad I chose the Sony. I find the Sony to be more comfortable than the Bose. The sound and noise cancelling is better than the Bose, which I didn't think it's possible. Just buy it and you won't regret it.
I would recommend this to a friend - Pros mentioned:Battery life, Sound quality
King of noise cancellation
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I travel a lot for work and needed a pair of noise cancelling headphones that could handle long haul flights without needing to be recharged. I absolutely recommend these as the noise cancellation drowns out all noise (including crying babies)
I would recommend this to a friendBrand response from SonyListens
Posted .Hi thatguyshaz, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Best going
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.These are superior to the Bose QuietComfort noise cancelling headphones in comfort and quality the sound quality on these using ldac or aptx HD is amazing and if you put these on allowed plane ride or train you hear absolutely nothing if you don't want to well worth $350
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
The Best
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best wireless noise-canceling headphones I've ever owned. Super comfy for me, and nice build quality. Worth every penny. I'm a working Dad who also takes online classes and needs to study in my free time. These things have been a lifesaver!
I would recommend this to a friend - Pros mentioned:Sound quality
Great Headphones
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The noise cancellation feature on these headphones are great. When you are watching videos it does a good job of blocking out noise around you. If you are using the headphones just for noise canceling feature to study or concentrate on something, they also do a good job to block noise around you out. The sound that the headphones produce is great. I didn’t have a chance to test the battery life of the headphones, or the range.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Roman,
Wow! Thank you so much for such a great review! We're happy to hear that your ne headphones suts your needs and expectations. Nice to hear that the noise canceling function of the unit were a big help. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris
- Pros mentioned:Sound quality
Great headphones
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Decided to get over the ear headphones and I wanted Bluetooth headphones. Theses are not cheap but had a gift card. Theses are by far the best over the ear Bluetooth headphones you can buy. I tried theses and the Bose and I would buy these without a gift card hands down!
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
App is clunky.
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good headphones; sounds better than almost all headphones in the market that costs less than $500. Noise Cancelling is almost flawless and the built-in Google Assistant is neat. Comfortable to wear for long hours as well. Sound quality is good but the bass is a little too much for my taste so I went with the Bose 700 and that's perfect. This comes a close 2nd though.
I would recommend this to a friend - Pros mentioned:Comfort, Sound quality
great sound, clear comfortable.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.great sound, clear comfortable. The noise cancellation works well. Type-C charging reduced less wires to carry around for me as most devices are type-c now. The sony app has excellent features and if you're using a new Android device, these have LDAC codec.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi, David! The WH-1000XM3 headphones dramatically improve the sound quality of whatever you choose to listen to. We are glad that you appreciate this quality. Thank you for sharing this feedback. Jay
- Pros mentioned:Battery life, Sound quality
Fantastic Headphones.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my first pair of over ear headphones. Very happy with them. Haven't found anything to complain about. The noise canceling is great, battery life is great, and I can't imagine there's a better control system for track, volume, phone calls etc. I do recommend.
I would recommend this to a friend - Pros mentioned:Sound quality
Great sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second pair of "nicer" headphones and I'm glad I purchased them. I haven't had any issues and enjoy the quality of the audio and noise cancelling feature. They fit my average size head well and come with a great protective case.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi frheel, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Excellent except the microphone
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Pros: Sound quality and different codec support. Very Comfortable. Great noise cancellation. Fast charge with USB-C. Great build quality. OTG updates. Cons: Microphone. Touch panel gets false touch (from chin)when resting headphone on neck.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Arrow0511, We are glad to hear you are enjoying our industry-leading noise canceling headphones. We appreciate all of your feedback as it helps improve the product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin
- Pros mentioned:Comfort, Sound quality
Overall Good but some Issues
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.These are well made headphones with great noise cancelling and sound quality. Very comfortable too. I have had some issue with bluetooth lag when using them on my TV. Also, the bluetooth disconnects occasionally when listening to music...it always reconnects but it is a bit annoying. Overall I like them. There is also a bit of patience necessary to learn how to connect them with different devices.
I would recommend this to a friendBrand response from SonyListens
Posted .Hello Reguru,
Thanks for the feedback. We agree that the noise-canceling feature and sound quality is great. About the Bluetooth connection issue, let's try to isolate this by performing some troubleshooting steps on this link https://www.sony.com/electronics/support/wireless-headphones-bluetooth-headphones/wh-1000xm3/articles/00097458.
If this does not help, please email us at [email protected] with the following details:
Name:
BestBuy Username:
Model Number:
Issue:
Telephone Number:
Sincerely,
Romeo
Sony Social Support
- Pros mentioned:Battery life, Comfort
Great headphones
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for what I'm using them for. I'm able to listen to music at work and still here what's going on around me. Very comfortable to wear 8 hours at a time, battery keeps up all day,all the functions are easy to use. Recommend anybody in a noisy environment.
I would recommend this to a friend - Pros mentioned:Bass, Sound quality
Best headphones I've ever owned
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Sound quality is great! Does have a bit of overpowering bass but you can't beat the noise cancellation these headphones apply. Very awesome headphones would recommend to anyone looking for high quality sound with excellent noise cancellation.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi Shmo91, we are very pleased to know that you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels including adjusting the bass to your liking, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.
Thank you for choosing Sony!
Erin
- Pros mentioned:Sound quality
great headset for travel and gaming
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very good headphone for wired and wireless use. The wired sound quality may not be as good as the wireless but there really isn't that big of a difference. I also like how you can use anc while the headphones are not connected to a device. This is also a stereo headphones so you can hear your surroundings very easily for games. the charger has a very short cable tho but you can use other usb-c cable. One problem is that if you have a big power block it may not charge, it only charges with the small power block. That is one problem I had but overall great headset.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi NathanChan, thank you for sharing your feedback on your headphones. Indeed, the WH1000XM3 is perfect fro travel and games. Our WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin
- Pros mentioned:Battery life, Comfort, Sound quality
Quality Sound
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased my head phones about a year ago. Awesome Sound, Very Comfortable and Battery life is amazing. In fact, I have only charged mine about three times in the past year. A couple weeks ago, my battery was at 30% so I decided to re-charge. After several attempts, with various cores and powder hubs, and re-sets, my head phones would not accept a charge. Yesterday, I was able to take them back to where I purchased, and yes my warranty ran out the week before. If you purchase these head phones, you may want to consider the extended warranty plan that is available. I loved the Quality Sound of these head phones, I only wish the Quality would have been as Sound.
I would recommend this to a friendBrand response from SonyListens
Posted .Hi WH1000XM3, While we are glad to hear that you are happy with the overall performance of the WH-1000XM3 headphones, we are sorry to hear that you are experiencing issues charging the unit. We'd love to troubleshoot the issue and make this a better experience for you. In the meantime, please follow the steps on our Help Guide link to isolate the issue: https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703140.html
Should you need further assistance, please contact us for help.
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Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.
Full Name:
Best Buy Username:
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Regards,
Carl