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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 57 Showing 1,121-1,140 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome sound and controls and also very comfortable, music has a lot of depth and realism and noise canceling is outstanding!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jbuck, Great! We're glad that you love the sound quality, noise canceling feature and comfort. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gave this as a gift and he really liked it. It has very good sound quality and it is very comfortable to wear. I would definitely buy this product again as a gift again or even for myself!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosie, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 4 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like the design, they are lightweight and the audio is excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing for noisy commutes

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for my train commute in and out of Philadelphia. People tend to be loud and obnoxious on the Wilmington-Newark line. These headphones probably saved me from having a nervous breakdown. Now if only they were also smell-cancelling.... In all seriousness, they work great. I tried these out in the store first, along with the Bose equivalent model, and these were great. The Bose noise cancelling actually made me feel a little motion sick. Please do yourself a favor, and if you haven't used noise cancelling headphones before TRY THEM IN PERSON FIRST! Some people can be sensitive to the way noise cancelling works and it can make those people feel nauseous similar to motion sickness.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, we are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3s are perfect for traveling. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable and great sound!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These not only provide great sound while cancelling out area noise, but they are also comfortable to wear even for long periods of time. The control on the headphones themselves is also really convenient.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Active noise cancelling at top-notch performance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For wireless bluetooth 4.2 headphones, the battery life, USB-C fast charging, and the very admirable sound quality are excellent draws. $350 is asking for a lot..maybe $300 would be the right fit. I still recommend this, though.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, intuitive control, light and comfortable, best app customization. No complaints. I used numerous other headphones ie: Bose qc, Yamaha, bower and Wilkins px and found these to be the best for travel and office use.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on these headphones are amazing! Build quality is great and enjoying the sound quality as well. The battery life on this is also pretty insane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bpbp, We are thrilled to hear your great experience with your Sony wireless noise canceling headphones. You chose the best brand. To get the most out of your WH1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    New set of headphones

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new pair of cans and had my eyes on these for a long while. Battery seems to last forever (about 40 hours for me). Love the noise canceling feature.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Elfuego26, Glad to hear that you found the perfect headphones for your need! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These are great for a noisy office

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the battery life has been good, the ear cups comfy, and the sound quality great. They pair with my computer just fine. on a down side, the mic is not so great.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great for plane and all day use!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, I have used other noise canceling headphones on planes, at school and in the house during the night. The first and most important step was using the Sony WH-1000xm3 on the plane and to me this was the ultimate test. After my flight took off, I immediately plugged the headphones in to watch Netflix films I downloaded for my flight. Let me be the first to say, I could not hear anything from the outside, period. Oftentimes with other headsets, I could hear the noise from the plane in the air and it was eventually white noise, but the Sony WH-1000xm3 headphones completely tuned that out! The sound was crystal clear and, there was significant bass coming through the set during scenes where car chases were prevelant. The voices from actors were clear and I could hear what was going on in the background in the scenes, too. Again, a huge bonus when earbuds and other headsets did not capture the same clarity. I can honestly say, I was deeply involved with what I was listening to during my flight to even remember to buckle up before landing. I actually had a flight attendant come by, tap me on the shoulder and tell me we were landing and to fasten my seatbelt, oops. Fast forward to my conference, I brought these with and used the bluetooth function instead of the cord. The bluetooth on this was great and I did not have any pairing issues, or loss of sound quality. I will say, I did notice a slight decrease in battery length when using the bluetooth function, which makes sense, but other than that small complaint, these are great headphones to use. Even during my conference breaks, I did not hear the noise of the loud hall and other attendees walking by. Furthermore, I am impressed with how easy it is to charge and the fact that it uses USB charging C. I only brought one cable with for both my note 8 and these headphones because they use the same cable. I have to tip my hat to Sony for providing that type of charging (though it is going to be a standard soon). In addition to that, it took about an hour to fully charge this, which is terrific since I spent at least 3 days (countless hours) using them on a full charge (using the provided 3.5mm headphone jack). Additionally, since these are over the ear headphones, I experienced discomfort in the past with other headphones similar to these, especially around the ears. Sony, again, hit it out of the park with the comfort of these. I wore the WH-1000xm3 headphones throughout the day without discomfort and my ears felt the best in years wearing these. The headphone cups fit perfectly and they are padded, which is a huge bonus. Overall, the Sony WH-1000xm3 passed the airplane test and they in fact cancel out all the outside noise as intended. They are comfortable and there is no comparison to other headphones in the same class. Charging is simple, and the sound is completely clear; it is so clear that I am able to hear music scores, actors and bass (when applicable) in film scenes. If you are looking for noise canceling headphones, this is the pair you want, hands down.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones out there. Period.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling headphones. I’m an audio person and I love my music. These are my go to headphones when I want to hear music the way it was meant to be heard. My only pet peeve about these is putting them away in their case. It has a strange layout that sometimes takes me more than a few seconds to figure out and get in there. Once you’re used to it however, they slide right in. I’ve also worn them while spinning and while they go make me sweat more than I should, I can’t help but sing out loud and feel the energy when they are on my head. When you purchase, you’ll understand. Now that the XM4’s are out, this should drop in price and become a steal for anyone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirBigDaddy, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent all day headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With the coronavirus quarantine, I spend 7+ hours/day on conference calls. I needed some comfortable over-the-ear headphones with great sound quality and a hands-free mic. These are great all around.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Used them for the first time on a flight to Mexico and was sitting right over the wing. I absolutely could not hear the plane engine at all with these on. Amazing! Comfortable to wear for long periods as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Syd21300!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is balanced and full. Had no problems connecting them to Bluetooth transmitter (My sound bar is Sony HT-TX2 which has a transmitter built in). They fit like a dream and the noise cancelling feature is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Far more robust than ear buds

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I cannot compare to other headphones but noise cancelling is great, the sound is better than earbuds, and nothing seems to interfere with the Bluetooth. One problem is that people can't hear me in phone calls.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Amber!

      We are glad that you like the headphones. Regarding the issue you've encountered, please email us at [email protected] with the following details:

      Name:
      Best Buy Username:
      Model Number:
      Issue:
      Telephone Number:

      Regards,

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these headphones based on reviews of their superior noise cancellation. They also have decent sound and were easy to setup for bluetooth or hardwired. I had no trouble making the touch controls work properly.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Great for any use

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second time I've bought this product. I loved my first headset but they would no longer charge. I didn't buy a protection plan the first time and Sony was difficult with the return and fix policy. The sound in this headset is better than any pair I've ever owned. They are a bit expensive but they are worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NGoody, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best over-the-ear headphones in the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound. Super comfortable. Easy to use. I replaced my Bose Quiet35 series 2 for these bad boys and I love it. Most tech folks say these are the best wireless over the ear headphones out there right now and I agree.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great sounding earphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones which I feel are a bit better than Bose. Easy and intuitive controls and fit comfortably over the ears. The noise cancellng feature works well. A great buy!

    I would recommend this to a friend