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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You will be amazed

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several reviews praising the sound clarity, noise-cancelling, connectivity and battery life. All true. This is an excellent product compared to several other competitors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raven, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall, this is a high quality product offering f

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a high quality product offering from Sony and a worthy competitor to a Bose QC. Sadly I have decided to return the product for reasons I will describe below, but the device's quality and performance key factors weren't the issue. First, the positives: Noise-cancelling: This is top of its class, absolutely wonderful. I tried to switch from Bose QC 35 IIs to this, and the difference in noise reduction is absolutely detectable and almost uncanny. It seems to be much better at filtering lower sounds as well, so while dull rumbles with the QC35 will be quieter, with this Sony they are practically gonezo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing on all counts; plastic fail point

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I own two pair of these. I use both nearly all day every day for conference calls, switching between them frequently. Noise cancelling is sublime. WFH with spouse and a child in elementary school; cannot hear anyone unless they are standing next to me and speaking loudly. Also sublime isolation in the noisy office. People have to knock on my desk to get my attention. Sound quality (for music listening) is also excellent. Balanced & high quality, with a note the range is stronger when connected (broader frequency response) than over Bluetooth, which is a limitations of Bluetooth and is true for all Bluetooth headphones. Surprisingly good on conference calls - only headset I’ve owned that I can say this about. Both are failing where the plastic meets on the sliding ear piece. It’s a small plastic bridge that fails, and when it does, the headphones cannot stay together. I fixed this with a zip tie. 4 of 4 joints have failed, so it’s definitely an issue. Also has a great travel case.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tim0835, Thank you for the 4-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. We have taken note of your feedback and it will help improve our product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. Battery life is good too. Happy with my purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SamN, we're glad you like the sound quality and battery life of our product. We designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Noise canceling is great.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the crisp clear sound and for me just the right amount of base. I used them on the plane and the noise canceling was really nice to have. The app is user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lilly201011, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort king, great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super comfortable and should great. Some may want a louder set, if so may wanna try something else. But as I get older I’m trying to save my hearing and this offers great range and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what the doctor ordered. Noise canceling with Bluetooth to connect to my smart TV. Now i can drown out the kids yelling at their Xbox friends while ignoring the wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ashpharr, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Immersive sound and amazing noise cancellation

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cans. The app is pretty cool too you can set noise cancellation to different levels depending wether you’re walking running sitting or riding. Pretty cool, very comfy too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, not too warm after wearing for a long time. great noise cancelling, wear to work a lot with people around me talking. Little bit too big, additional hat is not fit with this

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. Fits comfortably. Sound quality is excellent. The noise cancelling feature is great!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones when traveling in the air. I love the feature to where you can mute by using your hand to cover the headphone. They are very comfortable for long usage times as well.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound and noise canceling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for commuting in the metro. They make my daily commute enjoyable. I always have them on playing lots of tunes. I like the fact that I can EQ them specially the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase for Christmas gift for my daughter. Did a lot of testing between Bose and Sony. I think the noise cancellation is more superior than Bose. The sound is the best and are very comfortable to wear

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between Bose and Sony, wanted to try Sony this time and it is the bekst decision. I love the comfort and noise canceling feature. Love listening to my 8d collection on this :)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Superb and comfortable headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these mainly for air travel to replace an older wired pair. The noise cancellation is incredible. The old pair was good, but these are better in every way. Much less drone, and the ability to turn off NC by putting your right hand on the ear cup is very useful in flight. And they sound great for music and movies (not a game so cant comment on that). Only complaint is that you can pair only one bluetooth device at a time. So if you are listening to something on your computer or iPad and your phone rings, you cant quickly switch to the phone to take the call. Have to disconnect and reconnect to phone, and by then the call has gone to voicemail. Other than that, these are fantastic headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and ease of controls!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony WH-1000XM# Wireless NC headphones have an excellent crisp sound. The ease of controls and the comfort of the Over-the-Ear Headphones create a pleasant listening experience!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are awesome! The sound quality is great and the noise canceling works very well. They are super comfortable on my head and do not hurt my ears over time. I love these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly quite a bit and these are a game changer. They block out your surroundings so that you can relax and enjoy what you’re listening to. They’re also comfortable and easy to control.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headphones Black

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Sony - WH-1000XM3 Wireless Noise Cancelling Over-the Ear Headphones with Google Assistant Black, they are very comfortable and the sound is heard very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Virginia1, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thus far the best noise cancelling head phones in the market. I just had long flight of 39 hours and I was wearing the headset most of the time and it felt like a feather and in my own space. Thumbs up.

    I would recommend this to a friend