Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 61 Showing 1,201-1,220 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Overall, this is a high quality product offering f

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall, this is a high quality product offering from Sony and a worthy competitor to a Bose QC. Sadly I have decided to return the product for reasons I will describe below, but the device's quality and performance key factors weren't the issue. First, the positives: Noise-cancelling: This is top of its class, absolutely wonderful. I tried to switch from Bose QC 35 IIs to this, and the difference in noise reduction is absolutely detectable and almost uncanny. It seems to be much better at filtering lower sounds as well, so while dull rumbles with the QC35 will be quieter, with this Sony they are practically gonezo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Return This Item

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought these headphones because I'm a college student and I'm always studying at coffee shops. As much as I love going to coffee shops it's always busy and loud. I wanted to purchase some noise-cancelling headphones and I came across the Sony WH-100XM3. I absolutely love these headphones. However, I decided to return it because of the price as well as the lack of comfort. I have small ears and after a while, my ears started ringing which caused me a good amount of ear pain. I noticed I had this issue whenever the noise-cancelling function was on. However, if you're someone who goes to loud places such as coffee shops or take the subway/bus and would want to minimize outside sound I would highly recommend this product. The noise-cancelling on this is amazing. It definitely feels like you're in a different place .I like how you can turn on/off noise cancelling which gives you full control of your surroundings. Overall, I hope Sony comes out with a mid-range headphone that offers around the same amount of functions as the WH-1000XM3.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony really hit a Home Run with these Headphones.

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really pleased with comfort and Noise Cancelling ability. I was on an older Airplane Flying from Atlanta to Zürich. The Sony Headphones removes all the external noise. I was very impressed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    You will be amazed

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are several reviews praising the sound clarity, noise-cancelling, connectivity and battery life. All true. This is an excellent product compared to several other competitors.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Raven, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    just what the doctor ordered. Noise canceling with Bluetooth to connect to my smart TV. Now i can drown out the kids yelling at their Xbox friends while ignoring the wife.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ashpharr, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Switched from Bose Headphones.....glad I did

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had always been a fan of Bose headphones, mostly because I'm a believer that if you want the highest quality, you have to be willing to pay the price. I compared these Sony headphones with the latest Bose OE comparable set and I was amazed at how crisp, deep and clean the music tones are on this headset. I like the added features, like the surface of the right side is like a "mouse." Simply flip up or down to increased/decrease the volume, flip left or right to rewind/advance songs. Cup your right ear to amplify external sound (ie: when the flight attendant is trying to talk to you). Best of all, you don't pay the traditionally high-priced tag as you do with Bose headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Noise canceling is great.

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy the crisp clear sound and for me just the right amount of base. I used them on the plane and the noise canceling was really nice to have. The app is user friendly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lilly201011, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 3 out of 5 stars

    Good Headphones. Just not for me.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, these headphones do sound great. Especially if you enjoy strong base. The noise canceling ability is also very good, but at times, I did find my ears hurting due to pressure. Unfortunately the big deal breaker for me was the fact you can’t pair 2 devices at once. I use both my iPhone and iPad to listen to music and watch movies, and with the Sony’s I had to completely disconnect from one device first, then reconnect to other. This was just a pain and not fluid. I also found the call quality to sound muffled and the swipe controls were a bit finicky, and not consistent. Lastly, I didn’t like their app at all. Even though it gives you a ton of options, if felt overkill, and not intuitive. Don’t get me wrong, there was a lot I did like about these headphones, and for many I’m sure they’re perfect. But for me the Bose QC35 ii was a better choice. It all comes down to personal preference and how you’ll use the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are for true bass lovers like me. Amazing sound quality!! Super comfortable!! Listening to a movie is Epic!! It sounds like a Sony theater. Your music playlist will blow you away.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Immersive sound and amazing noise cancellation

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great set of cans. The app is pretty cool too you can set noise cancellation to different levels depending wether you’re walking running sitting or riding. Pretty cool, very comfy too.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sound and noise canceling

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use them for commuting in the metro. They make my daily commute enjoyable. I always have them on playing lots of tunes. I like the fact that I can EQ them specially the bass.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sony Wireless Headphones Black

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like my Sony - WH-1000XM3 Wireless Noise Cancelling Over-the Ear Headphones with Google Assistant Black, they are very comfortable and the sound is heard very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Virginia1, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfort king, great sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are super comfortable and should great. Some may want a louder set, if so may wanna try something else. But as I get older I’m trying to save my hearing and this offers great range and clarity.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have ever owned (and I’ve owned lots of them). The noise canceling feature is no joke! Once I slipped them on, everything else around me was drowned out. I could actually hear the music and not outside noise. I got these while they were on sale (for less than half the $350 price tag), and they were worth every penny. Highly recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sbai, Great! We are so glad to hear that you are happy with the noise canceling feature of your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfortable to wear, not too warm after wearing for a long time. great noise cancelling, wear to work a lot with people around me talking. Little bit too big, additional hat is not fit with this

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancelling.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent noise cancelling ! Far surpasses anything put out by Bose or Apple. Good fit and light on ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rax1, Great! we're pleased to hear that you like the noise canceling function and good fit of your headphones. The WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones when traveling in the air. I love the feature to where you can mute by using your hand to cover the headphone. They are very comfortable for long usage times as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound and ease of controls!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These Sony WH-1000XM# Wireless NC headphones have an excellent crisp sound. The ease of controls and the comfort of the Over-the-Ear Headphones create a pleasant listening experience!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Definitely a winner

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was contemplating between Bose and Sony, wanted to try Sony this time and it is the bekst decision. I love the comfort and noise canceling feature. Love listening to my 8d collection on this :)

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve ever had!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I fly quite a bit and these are a game changer. They block out your surroundings so that you can relax and enjoy what you’re listening to. They’re also comfortable and easy to control.

    I would recommend this to a friend