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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best over ear headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are THE best over ear headphones out there. I tried in a bunch of sets, and nothing came close to sound, comfort and noise canceling as these do. Well worth the investment.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound clarity is tha number selling point for these headphones and with tha companion app you can tune them to your liking and even recalibrate tha atmospheric pressure based on your altitude and adjust tha type of noise-canceling you want. They execute tha touch controls very well and are pretty responsive. Overall these headphones are tha best in their class, including tha Bose headphones a buddy of mine bought. Get em if you can afford em. Also include Geek Squad with your purchase, it's like a 2 year return policy and let's you trade in your old ones when tha latest version comes out!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The noise cancelling is excellent especially on planes. Also they are pretty comfortable to wear for long periods.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! While the price tag is steep, the noise cancellation and sound quality make them totally worth it, alongside comfortability.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Brenda, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      We’ve also taken note of your feedback on the priice. Thank you again for shopping Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The absolute best headphones.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The touch controls and noise cancellation work like a charm. The best thing about them is that you won’t feel them on your head or ears. Simplicity and comfort are key.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, shayankhan1993!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Headphones; I love them

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Once I figured out how to properly use these headphones, I have had nothing but good things to say about them. My niece( She's 24) had to show me how to operate these things. I wear the headphones almost everyday. I put them on when I go out for my evening walk and before I know it; Ive walked three or four miles. This is what I have been missing. I am 56 and I remember when I purchased mt first SONY Walkman, these headphones take back to those times. My play list consists of all types of music: Rock, Country-Western, Reggae, Motown, and even Hip-Hop and Classical. Thank You SONY for bringing back the days of my youth!!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the comfort and the noise canceling. I work in a warehouse with a lot of sirens and alarms that leave my ears ringing. These help out alot.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hello, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Really good noise cancelling on these!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancelling is really good on these headphones. Sound quality is also really good. They're pretty comfortable after wearing them for hours. I recommend these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kirk!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was having trouble deciding between these and the Bose quietcomfort headphones that are in the same price range. I went with the Sony’s because people told me they loved them, and I know why. These headphones are great. When you want to drown out the noise around you, they don’t have a problem with that. I haven’t had much experience with the app that you can download to customize the sound, but there are plenty of options to get the sound you want. I’m excited to use these the next time I’m on a plane or traveling in general. Can’t recommend these enough, especially when they’re on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Canceling Headphones of 2020!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony -WH-1000XM3 Active noise canceling headphones are the best Noise canceling headphones I have had since I had the Bose 25 Noise canceling headphones back in 2014. Those were slightly better but not by much. Everything is great with the headphones 6 months after purchase. My only slight issue was a problem I was able to resolve the other day with the Apple App store Sony Headphone connect App after update. I deleted the app and reinstalled and factory rest the headphones by pressing the on/off and noise canceling buttons in the left ear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LaraK, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones to snatch up!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones I have owned. Superb noise-canceling even in an airplane. The optimizer function helps out in any situation. This is the second pair I have purchased, and my son has the previous model which has also been great! With current discounts, I would snatch these up, as the newest model reports only slight differences. The only downside for me is they hurt the top of my head if worn for long periods, but I do have a smaller head with limited ability to make further adjustments. I can reposition to remedy the situation.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Scoopb24,
      Awesome! We're glad to know that you like the WH-1000MX3. We're sorry to hear the discomfort when headphone is used for a long period of time. Adjusting the headband and the earpads properly can help reduce discomfort while wearing the headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality & Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got these headphones for my 12 yr old. They have amazing sound quality and an awesome noise canceling feature. Very comfortable. My son falls asleep with them on at night.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    sony vs bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been a Bose guy for years, but I am now a convert to Sony. The Sony Headphones last longer are are equal or better in sound quality. I highly recommend these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent purchase; worth the $$$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You are going to pay a lot for these but you are getting so much for your money. I got them for the noise canceling b/c working at home and in the office can pretty noisy and they have allowed me to focus better on my workload. The ambient feature allows for quick hearing in case I need to hear something on the fly w/out constantly taking them off. Also, the surround VPT functionality was a cool surprise that allows you pick different sound formats such as arena, club, etc. depending on mood I’m in. They were recommended by a friend after Beats needed replacement and now I recommend them too.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Overall pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall very good sound. You do have to install Sony app to adjust sound settings and ambient noise levels (other than ANC on/off). Also kind of a pain to connect when using on multiple paired devices, but pleased with the actual performance. They are also pretty comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones ever made

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a Beats fan...but these are the best. Most comfortable, great sound...the app gives extra flexibility. Are pricey...which make them an investment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rerite, it sounds like you’re a Sony fan now too! We are glad to hear you are enjoying our industry-leading noise canceling headphones. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Highly Recommended Noise Canceling Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've been using the headphones for a few months now. I really wanted to give them a five star rating because I like them so much, but there is room for improvement. Pros: -Really good noise cancelling -Stellar charge time. I've only had to charge them maybe four times. They charge very fast as well. -Comes with a nice case -Sounds excellent Cons: -Noise cancelling doesn't block everything out -Ear pads can become a little uncomfortable over long periods of use -Switching bluetooth form one device to another can be somewhat of a hassle These are my first pair of NC headphones. I compared them in store to the Bose Q35. I found, for me, these headphones to be more comfortable, better noise cancelling and better sound. The touch button layout has a slight learning curve but nothing too drastic. I've paired them up to a Bluetooth transmitter connected to my entertainment center and enjoy using them with movies, shows, sports, PS4 gaming, etc. I also use them for trying to sleep in a noisy household.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Awesome... Just AWESOME

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones with the most options (touch controls on side etc). Pretty lightweight, comes with a nice travel case. Works to take phone calls too.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    love it!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the best headphone! great sound and noise canceling, easy to control..very enjoy, very nice, only the price is high, but it is worth to own it. Recommended!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Alice!

      We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pleasantly Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have fallen in love with these headphones. What really got me first was the noise canceling quality. Once you set everything up and the AI scans your surroundings for ambient noise, with no audio playing it sounds like you are in a different world. It is just amazing how well this works. The sound quality is good as well. I know that sound quality is subjective to each user, but these are defiantly Hi-Res. As it is with any Bluetooth system, you will get the best sound quality if the headphones are plugged in directly to the source, but the Bluetooth audio is more than adequate for what I use them for.

    I would recommend this to a friend