Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    One of the best headphones in it's class.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using this headphones very much. The 30 hours of battery life is excellent. Noise cancelling is by far one of the best I've experienced.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Randel, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great headphones !

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall 4 out of 5 stars . The battery life is probably the best thing about these headphones. Can’t go wrong with 30 hours! - comfortable but not as comfortable as the Bose quiet comfort series in my opinion. - the noise canceling is also pretty good. Highly recommend.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Obsoleteje! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Superior quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound quality and very comfortable!!!!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Amb1985, Great! Glad to hear that you are happy with the sound quality and comfort of your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent Noise Cancelling, Cheap build quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is one of the best, when im at my computer and turn it on i cant hear my typing on my corsair K70 RGB MK.2 Low Profile keyboard, cant hear my mouse clicks from my Roccat Leadr mouse, my air cleaner set on medium and high, my noisy upstairs neighbors tv , but sometimes his heavy footstep slams can be faintly heard. Now the build quality for the price is really lacking. The swivel points between the headband and the earcup holders make cracking noises when i put them on and off. I read many other reviews how they crack and are very careful with them. I only pull them over my ears from the front and take off the back minimising how much the cups get pulled apart. I can see them months down the line cracking just like the others. Ive had a couple of PC headsets that never made noise putting them on and off and were 50 to 100 dollars cheaper then these.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PCgamer001, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Work & Entertainment Headset

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound, very comfortable and nice app to help get everything dialed in

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LTR821, Awesome! We're glad that you like the sound quality, comfort, and the Headphones Connect app. The WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good Noise Cancelling Headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a tough time deciding between the Bose and the Sony. Tried both of them at Best Buy several times and found they both had similar noise cancelling properties and I could not really tell any difference. I finally decided on the Sony because the technology was one year newer they looked nicer and had the hand swipe controls on the earcup. I didn't think I would like the swipe controls because they might get false readings as they brushed against other objects but I didn't get any false entries during the 30 hour travel to Asia. The ability to cover the ear cup to turn of the noise cancelling worked well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise cancelling

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for airline travel, and could not bear travelling without them. I owned the WH-1000MX2 and gave them to my daughter to upgrade to the MX3. I can tell the difference. The MX2 was great, but the MX3 is better. I find that when I am working from home, wearing these helps close out the ambient noise and helps me concentrate better. Added bonus. While these are at the high end of the price spectrum, I have had less expensive brands with good noise cancelling, but those fell apart. The MX3 has excellent noise cancelling and are better made.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the most comfortable headphones. Noise canceling almost completely. Easy to connect. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned beats, skull candy, and another pair of Sony. These by far are the best sounding headphones. The app is nice as well. Great battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best look no further

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Light weight with crisp , clean sound. Sony app make is even better. Gesture control on right cup makes it easy to control.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dash, a great headphones indeed. We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Happy with my purchase

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Enjoy using the headphones. Sound fidelity is good and noise canceling works as advertised. Battery life is good too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Classicrockfan Great! We're glad that you like the sound quality, battery life, and noise canceling feature. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Sound and Overall Quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My husband cuts large High School Fields and these headphones make the job so much more enjoyable! He loves the sound and the comfortable fit

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Maggie, we are glad to hear that your husband loves the sound quality and fit of the WH-1000XM3. Please also download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Easy connection and great stability. Great companion app and love the adjustments available. Very comfortable for long periods of wearing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I like them more than I thought

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So first the ugly, which is the color I chose. They say it is Silver but I am pretty sure it is either Beige or Tan, either way that is a pretty unappealing color for some headphones. But hey, I won't have to worry about anyone mistaking them as their own. Now let's get to the nitty, these delightful headphones help are on point when it comes to ISO and noise canceling. The fact that they actual adjust when you're moving is great. The 1000XM3's have the ambient button that actually works and they focus where you want so for noise in front/back/rear/etc it focuses there. The controls on the right ear for play/pause/skip and rewind...I actually love these. And I can speak with folks through these with no problem. I wish I could use these for working out but alas they are very wet on the ears. The headband is adjustable, unfortunately I have a small head so that doesn't really matter to me. They do tend to slide around when doing push ups.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great noise canceling, great sound, comfortable

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great noise canceling, great sound, comfortable. Loved the pick up system during the coronavirus. Purchesed on line, pick them up in a half hour

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi dave, we are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    The best headphones for plane trips

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancelling. Sony app is okay for adjusting eq. Very comfortable for long stretches. Have not found Google assistant features necessary.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best sounding headphones

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are superior quality headphones. Sounds great and have cool features like google assistant. Battery lasts a long time if using wirelessly.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling headphone

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced my ancient Bose noise canceling headphone with this one. Awesome sound and noise canceling. Very comfortable and easy to operate. Highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 4 out of 5 stars

    Great Product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Bose QC’s initially but returned the for these. I think the sound is a little more crisp in the Bose but bass heavy on this model. Overall I like these better because of the features, plus they are USB-c like all my other devices. You won’t be disappointed!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best pair of headphones I've ever purchased. The noise cancellation on these is great. And they feel good on your head for long periods of time.

    I would recommend this to a friend