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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Noise Canceling Headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones and chose this over Bose Quiet Comfort. The sound quality is awesome with good Bass response. It’s also comfortable in your ears.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to beat on sound quality and ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise-cancelling Bluetooth over-ear headphones I've tried yet, with fantastic sound quality. Sound quality is sub-par when used wired with the headphones off; for best results, turn headphones ON (Bluetooth on), then connect via wire to a music source. Charging is easy and relatively quick. The included carrying case is a nice addition, and handy for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lori, Glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wish I Knew About These Sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, amazing sound profiles and incredibly crisp quality. If you have a fellow audiophile, gift them with these, ASAP!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reddington, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Between Sony and Bose, you have a winner

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noice-cancelling headphones are often a tug of war between good noice-cancelling capabilities and good sound quality. I've tried plenty of them. If you turn off the NC function, your music sounds awful. It gets muddy and suppressed, nowhere near the way the creator intended. When you turn the NC function on, your music sounds good again. I've tried the Bose QueitComfort 20s, the QuietComfort 35s, the QuietControl 30s, the Sony MDR-1000X, the Sony M2 and finally the Sony M3s. The Sony WH-1000XM3 offers the most ideal midpoint of noise-cancellation and sound quality. While the BOSE QC 35s slightly edge out the Sony M3s on noise-cancellation, the sound quality on the M3s are superior. I'm able to vacuum my house with these headphones on while still being able to listen to my podcasts. Unlike the MDR1000X and the M2s, the M3s are also vastly more comfortable. The prior generations were basically clamps on your skull that seemingly got tighter and tighter the longer you wore them. The M3s have greatly improved on the comfort of its predecessors and I'm able to wear these for hours at a time without worrying if my head will be a different shape when I take them off. The only ding I'd give to these headphones is that the ambient-noise functions of it are fairly unpleasant. The ambient-noise is based around the use of the headphone's microphones to amplify the sound around you which often means taking in some of the most irritating white-noise that will make any listening experience uncomfortable. Sometimes you need to use it at the airport gate to hear if you're boarding or you want to have it on at work to make sure you hear any co-workers calling for you but you'd probably just be better off relying on your spatial awareness because even the companion app Sony recommends downloading for this doesn't help.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 2 out of 5 stars

    NOT a Bose QC 35 II killer... serious audio issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Let me start by saying thatI am an audio professional and I love Sony products. I also own the previous version, the mx2 and love them. I had high hopes for the mx3s and had to return them because of the way they reproduce the low end. The low end punch is over-exaggerated, around the frequency where a kick drum is. So these cans are base-heavy like Apple's Beats. But that's not the problem. The problem is that when you are listening at around 80-90% volume, the low end starts to bottom out and it creates a blown-out sound with every hit of the kick drum. Especially in rock or metal where the kick drum is there for punch and not low subs as in Hip-Hop. Anything under 60 Hz sounds fine. This phenomenon stops when the ANS is turned off.... then the cans sound great. So it's an issue with the ANS, mics and algorithm... which is why you buy these in the first place. I was able to alleviate the issue with the Sony iPhone app by completely turning the 'clear bass' off. but then it lost too much low end. And so I would have to keep going back to the app the the song changed to keep adjusting the bass so it wouldn't crap out the low end. And it takes three steps in the app to get to the clear bass slider. Also, when ANS turned on and you're riding in a bus or airport shuttle, any little bump sets off the ANC and makes a weird (joggling) sound that drives you nuts, sound like the drivers are lose inside the cans All the above was the deal breaker for me and back to the store they went. So instead, I bought the Bose QC 35 ii and they blew the Sony mx3 out of the water. There were everything I hoped the mx3 would be. Tight, accurate low-end and great sound through-out the spectrum at every volume. Theres just a magic sound to them where as the mx3 were all over the place sonically. It was actually fatiguing to use them with music. The ANS on the Sonys is superior as far as cutting outside noise, but I would rather have better audio quality. The battery life is killer on the Sonys and I love the fast charge. However, after wearing the xm3 for an hour or so I stated to get sweaty ears and started fidgeting with them and just wanted to pull them off. Something about the sound also fatigued my ears. With the Bose QC 35 II, I forget they were even on at times. I have flown many times with the xm2s and loved the ability to cup your hand over the ear piece to mute the music and talk to the flight attendant, but eventually I just started taking one ear off instead to talk because they could see I was trying to talk, as opposed to holding my hand over my ear. The Sonys system of swiping the ear cup takes time to get used to and so I just didn't take the time I guess. the Bose has physical buttons which is a no brainer. way simpler. I admire what sony was attempting here but they have a lot of bugs to fix in their ANC and low end. SO Bose is still the indiputed king in the arena. 2 out of 5 starts because only 2 out of 5 songs sounded good on them.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    GREAT ANC HEADPHONES

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: AMAZING sound. AMAZING ANC Great comfort USB-C Charging Cons: while on a call, ambient sound is let in. so I can hear myself speak very loudly. takes a little bit of time to get used to the comfort. not great to use in winter winds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karan, thank you for sharing your feedback on your WH1000XM3. We appreciate highlighting the features you love the most. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on using the headphones on call. We take this matter very seriously into consideration of our products.

      Allow us to help you and turn your experience around. Please send us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Over-Ear Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hands down the best headphones I’ve ever used. So comfortable and the sound quality is amazing. The quick attention feature is one of my favorite features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excelant sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling quality is second to none. Great sound quality and long life on battery. If you just want silence without music, they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is excellent! The sound quality is clear and crisp. Very comfortable to wear and very light. Nothing negative to say!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    True Noise Cancelling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the best noise cancelling headphones that provide amazing sound quality and comfort, these are the headphones for you!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely one for audiophiles on budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality with excellent base and clear treble. It is like being in a music hall. Built in microphone is excellent for making calls on Zoom etc. Noise cancellation is excellent on flights. The Sony App allows to make fine tuning adjustments based on the type of music you are listening to. Definitely one for audiophiles, especially those on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the headphones. Sound is good, bluetooth works fine, the touch controls on the side are good enough, and the active noise canceling works great. The only thing I wasn't a fan of is how they fit they're a little tight but maybe that's just me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great noise cancelling headphones. Connects easily to blue-tooth enabled devices. Some of the best headphones on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi monie7785, that's great to hear! We are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product for my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked immediately and as I expected have great sound quality and comfort is the best I have had touch my ears. I think they are the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling for a flight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for a flight because I hate the constant noise. I tried several different brands and models in-store and I felt this did the best job. A week or so later I went on a short flight and while it doesn't make things silent, it seemed to get rid of the engine noise and greatly reduced the volume of the air noise. Once I put music on or used them to watch a movie, I really didn't notice any of the noise period. That's the other great thing; I didn't need to blast the volume of my movie to be able to hear it clearly. On the con side, I had problems using the app in-flight. It wasn't able to find the headphones, even though they were successfully paired with my phone. That may be a lack of knowledge on my part though. Overall, even though they were expensive, I feel it was a good purchase. The next cheapest model I tried seemed to be drastically less effective in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing workout headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been holding back from getting these but i must say out of all the headphones ive had these are the most comfortable and better sounding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vador, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ANC and overall quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cuffs are very comfortable as well as the headband of the headphones itself. ANC is made of premium quality you get what you paid for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Bieeeeeeee!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old Bose headphones with these. Very good sound quality, lightweight and easy to use. The case could be a bit easyer to use. That’s about it.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic audio quality, extremely comfortable, and best NC I have used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Great! We're glad that you like the audio quality and noise canceling feature. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation with no sound leak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no expert in this matter. All I'm saying is from real world use. This sony headphones is amazing. I used it during my daily commute in public transportation, in a noisy commons of my university. I was satisfied with it's performance. However, my mind was completely blown away when i took it on a flight. It was literally like magic. The entire background noise of the aircraft disappeared instantaneously. I highly recommend this to frequently flyers. Beyond the noise cancellation, the sound quality is top notch with rich heavy bass.

    I would recommend this to a friend