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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 72 Showing 1,421-1,440 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excelant sound quality.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling quality is second to none. Great sound quality and long life on battery. If you just want silence without music, they are perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation feature is excellent! The sound quality is clear and crisp. Very comfortable to wear and very light. Nothing negative to say!!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Wish I Knew About These Sooner!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable, amazing sound profiles and incredibly crisp quality. If you have a fellow audiophile, gift them with these, ASAP!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Reddington, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great product for my music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They worked immediately and as I expected have great sound quality and comfort is the best I have had touch my ears. I think they are the best on the market.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great product, long battery.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding headphones. Long battery life and comfortable to wear. Noise cancelling is pretty great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi What, Thank you for this amazing review of your WH-1000XM3. We're glad you love the great audio quality, excellent battery life, and overall comfort of your headphones. Good to know you appreciate the good noise cancellation that is also noteworthy. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase and for the 5-star rating! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    True Noise Cancelling!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you're looking for the best noise cancelling headphones that provide amazing sound quality and comfort, these are the headphones for you!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    GREAT ANC HEADPHONES

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros: AMAZING sound. AMAZING ANC Great comfort USB-C Charging Cons: while on a call, ambient sound is let in. so I can hear myself speak very loudly. takes a little bit of time to get used to the comfort. not great to use in winter winds

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Karan, thank you for sharing your feedback on your WH1000XM3. We appreciate highlighting the features you love the most. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on using the headphones on call. We take this matter very seriously into consideration of our products.

      Allow us to help you and turn your experience around. Please send us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling for a flight

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these headphones for a flight because I hate the constant noise. I tried several different brands and models in-store and I felt this did the best job. A week or so later I went on a short flight and while it doesn't make things silent, it seemed to get rid of the engine noise and greatly reduced the volume of the air noise. Once I put music on or used them to watch a movie, I really didn't notice any of the noise period. That's the other great thing; I didn't need to blast the volume of my movie to be able to hear it clearly. On the con side, I had problems using the app in-flight. It wasn't able to find the headphones, even though they were successfully paired with my phone. That may be a lack of knowledge on my part though. Overall, even though they were expensive, I feel it was a good purchase. The next cheapest model I tried seemed to be drastically less effective in the store.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really liked the headphones. Sound is good, bluetooth works fine, the touch controls on the side are good enough, and the active noise canceling works great. The only thing I wasn't a fan of is how they fit they're a little tight but maybe that's just me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    There really isn't anything better for the price

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has found a balance between price and sound. Design is also fantastic. Recommend to any and everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Comfortable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing my old Bose headphones with these. Very good sound quality, lightweight and easy to use. The case could be a bit easyer to use. That’s about it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Competes with Bose - wins

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Bose listener, QC 35'S, these Sony's shockingly won me over! Long battery life, very comfortable. Noise cancelling on planes will be final test...

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great noise cancelling headphones. Connects easily to blue-tooth enabled devices. Some of the best headphones on the market.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi monie7785, that's great to hear! We are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these out at Best Buy and compared them side by side with the Bose QC35s. Both are very nice, but I like the noise canceling and sound quality better on the Sony’s. I’ve noticed that there are many complaints regarding the app, and I had problems with it initially. I couldn’t get the app to recognize that the headphones were connected. Just keep trying to establish a connection with the app and once connected update the headphones software. After the update you will be good to go!! The app is very functional, and you can dial in the EQ and noice cancellation to suit your tastes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing workout headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been holding back from getting these but i must say out of all the headphones ive had these are the most comfortable and better sounding

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vador, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great ANC and overall quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ear cuffs are very comfortable as well as the headband of the headphones itself. ANC is made of premium quality you get what you paid for.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Bieeeeeeee!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Outstanding noise cancellation, no bass overkill

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm using these for audio production, and they may be the best headphones I've ever purchased. The noise cancelling feature worked extremely well on some recent airline flights, too. VERY pleased with these! Downloading the app gives you some other settings to use depending on your location and activity. Don't really use those much, but they're a nice addition.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new headphones to replace my old beats headphones. Simply love them. There light and very comfortable. Great sound and noise cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Hard to beat on sound quality and ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise-cancelling Bluetooth over-ear headphones I've tried yet, with fantastic sound quality. Sound quality is sub-par when used wired with the headphones off; for best results, turn headphones ON (Bluetooth on), then connect via wire to a music source. Charging is easy and relatively quick. The included carrying case is a nice addition, and handy for traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lori, Glad to hear that you are happy with the sound quality and noise canceling of your new WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money. Finally found the best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well-worth the price and have every feature I wanted and more. I can take calls directly from them so I feel comfortable having them on and not missing a call. They are the most comfortable headphones I've EVER worn. The cups are soft plush that doesn't permanently mold to your ears and the headband has the same material. They are light enough, but still feel strong and sturdy. They completely cover my ears so they lock on and feel secure. I often forget I'm wearing them and when I take them off I miss having them on, they really are that comfortable.

    I would recommend this to a friend