Last Chance 48-Hour Flash SaleEnds Dec. 24. Limited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation is amazing

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt necessarily call myself an audiophile, but I love listening to music while I work. These headphones not only provide great sound, the noise cancellation is mind blowing. For example, I have a Mustang GT and I was cleaning my car while wearing these headphones. My car was on and I couldn't even hear my engine because the active noise cancellation is absolutely amazing. If you need to just listen to your music and put your surroundings on mute, these are the headphones to get!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing build, sound and quality

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling headphones I've ever owned. Period. They feel good, they sound good and they cancel noises like nothing else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonitorCustomer, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Competes with Bose - wins

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Bose listener, QC 35'S, these Sony's shockingly won me over! Long battery life, very comfortable. Noise cancelling on planes will be final test...

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    amazing quality

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Cancels out noise really well. The battery charges quickly and lasts a decent amount of time. The case is hard and protective.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Pancake!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A great upgrade to the previous model

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony basically took an awesome or top headphone in its price range. Made them more comfy. Added usb c and a slight upgrade in sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dorfy82, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Worth the money. Finally found the best headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are well-worth the price and have every feature I wanted and more. I can take calls directly from them so I feel comfortable having them on and not missing a call. They are the most comfortable headphones I've EVER worn. The cups are soft plush that doesn't permanently mold to your ears and the headband has the same material. They are light enough, but still feel strong and sturdy. They completely cover my ears so they lock on and feel secure. I often forget I'm wearing them and when I take them off I miss having them on, they really are that comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    RBA

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. They are comfortable and the sound is really good. They have held up very well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RBA150,

      Very nice! We're glad you like the sound qualit and comfort of the headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony and enjoy your headphones!

      Regards,
      David Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones!!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried these out at Best Buy and compared them side by side with the Bose QC35s. Both are very nice, but I like the noise canceling and sound quality better on the Sony’s. I’ve noticed that there are many complaints regarding the app, and I had problems with it initially. I couldn’t get the app to recognize that the headphones were connected. Just keep trying to establish a connection with the app and once connected update the headphones software. After the update you will be good to go!! The app is very functional, and you can dial in the EQ and noice cancellation to suit your tastes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this new headphones to replace my old beats headphones. Simply love them. There light and very comfortable. Great sound and noise cancelling is great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Unbelievable sound

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30+ hours of playtime with the best in class sound blocking. I've owned the Bose QC35 and this beats it squarely in both sound quality and noise blocking.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great and the touch features are so convenient. The C-type charger let's it charge quickly and the battery lasts quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound!

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very confortable. Make sure you download the Sony app, it has lots of options.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, Good to hear that you like the sound quality and noise canceling function. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good comfort and fit, easy on my ears, blocks outside noise great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice noise cancelling headphones

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable, sound great with excellent sound cancellation. They have good battery life and the controls are fairly intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise-Cancelling at its best

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. The app lets you customize the level of noise cancelling based on your movement speed, so if you are using it while on an airplane vs in your home, it can increase or decrease the amount of outside sound that passes through. Another neat feature is that you can cup your hand on it and it stops the noise cancelling - great while on an airplane! The Google and Amazon assistant feature is fine, though it can be somewhat problematic when it lets you know about every single notification. Was definitely worth the investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Declan!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for even serious audiophiles

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, spectacular sound, and seamless motion tech. These headphones are next level noise cancelling and provide beautiful, rich sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the best headphones I've ever owned. Super comfortable and the noise cancrlling is excellent

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, love using it when I fly. I’ve had it for two years now and still works great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Gcowell,
      Awesome! We're glad you love the great sound of your XM3 headphones. This is definitely great use for flights. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they're comfortable. Just filling out the remaining characters that im forced to put in order submit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at these headphones at the recommendation of many reviews online and a musician coworker of mine. I have a pair of Bose Bluetooth headphones that have been letting me down with their lack of audio quality. I also looked at the current Bose models and these Sony headphones blow Bose out of the water. I am constantly amazed by the quality of the audio from these Sony headphones. The only thing I don’t care for is the cheap quality of the included case, but that’s forgivable with how amazing the headphones sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omnomster, we are very pleased to know that you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Thank you for choosing Sony! Erin Sony_US