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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 73 Showing 1,441-1,460 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Unbelievable sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    30+ hours of playtime with the best in class sound blocking. I've owned the Bose QC35 and this beats it squarely in both sound quality and noise blocking.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancellation with no sound leak

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm no expert in this matter. All I'm saying is from real world use. This sony headphones is amazing. I used it during my daily commute in public transportation, in a noisy commons of my university. I was satisfied with it's performance. However, my mind was completely blown away when i took it on a flight. It was literally like magic. The entire background noise of the aircraft disappeared instantaneously. I highly recommend this to frequently flyers. Beyond the noise cancellation, the sound quality is top notch with rich heavy bass.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great and the touch features are so convenient. The C-type charger let's it charge quickly and the battery lasts quite a while.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    amazing quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Cancels out noise really well. The battery charges quickly and lasts a decent amount of time. The case is hard and protective.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Pancake!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Very nice noise cancelling headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable, sound great with excellent sound cancellation. They have good battery life and the controls are fairly intuitive.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing build, sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best noise cancelling headphones I've ever owned. Period. They feel good, they sound good and they cancel noises like nothing else.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MonitorCustomer, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise-Cancelling at its best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They work really well. The app lets you customize the level of noise cancelling based on your movement speed, so if you are using it while on an airplane vs in your home, it can increase or decrease the amount of outside sound that passes through. Another neat feature is that you can cup your hand on it and it stops the noise cancelling - great while on an airplane! The Google and Amazon assistant feature is fine, though it can be somewhat problematic when it lets you know about every single notification. Was definitely worth the investment!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Declan!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones for even serious audiophiles

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, spectacular sound, and seamless motion tech. These headphones are next level noise cancelling and provide beautiful, rich sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    A great upgrade to the previous model

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony basically took an awesome or top headphone in its price range. Made them more comfy. Added usb c and a slight upgrade in sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dorfy82, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Definitely one for audiophiles on budget

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb sound quality with excellent base and clear treble. It is like being in a music hall. Built in microphone is excellent for making calls on Zoom etc. Noise cancellation is excellent on flights. The Sony App allows to make fine tuning adjustments based on the type of music you are listening to. Definitely one for audiophiles, especially those on a budget.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Noise Cancellation is amazing

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wouldnt necessarily call myself an audiophile, but I love listening to music while I work. These headphones not only provide great sound, the noise cancellation is mind blowing. For example, I have a Mustang GT and I was cleaning my car while wearing these headphones. My car was on and I couldn't even hear my engine because the active noise cancellation is absolutely amazing. If you need to just listen to your music and put your surroundings on mute, these are the headphones to get!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound and features

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's very sleek looking, the sound cancelling when on and no music makes me feel like I am on an air plane. Deep base, very customizable with the app.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top of the line in home noise cancelling headphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had these for about a month now. The sound is very good and the noise cancelling function is very good. At times I have had to work while the TV or other distraction is going on in the background. Even without anything playing, the outside noise drops to almost nothing when you turn them on. (To really make it quiet, buy one of the recordings of white noise or pink noise to play softly and it masks most everything). The padding is soft so they can be used for a good while and still be comfortable. Yes, I'd buy them again.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Worth the Price

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic audio quality, extremely comfortable, and best NC I have used.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Steve, Great! We're glad that you like the audio quality and noise canceling feature. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic Sound

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I looked at these headphones at the recommendation of many reviews online and a musician coworker of mine. I have a pair of Bose Bluetooth headphones that have been letting me down with their lack of audio quality. I also looked at the current Bose models and these Sony headphones blow Bose out of the water. I am constantly amazed by the quality of the audio from these Sony headphones. The only thing I don’t care for is the cheap quality of the included case, but that’s forgivable with how amazing the headphones sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Omnomster, we are very pleased to know that you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality and they're comfortable. Just filling out the remaining characters that im forced to put in order submit.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Places me in a world of my own.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I researched headphones after deciding to make a purchase in my quest to enjoy audio books more. I looked at a couple of Sony headphones as well as a few of the Beats headphones. After reading multiple reviews both from users as well as those paid to test and rate such products, I opted go with this pair. I have not been disappointed. I use these to listen to my audio books as well as music as I perform other activities. I love the fact that the noise canceling aspect allows me to immerse myself into my audio world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi OliviaRaynasMom, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You may also download the Sony | Headphones Connect app to customize your listening experience. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Sound quality is great but they’re not durable

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my favorite headphones. I don’t know how I’d take public transport without them and I certainly couldn’t handle transatlantic flights without these to keep my ears comfy and block out the plane noise. I lost these in an Uber and immediately went out and repurchased these. Since I’ve owned two pair now, I can tell you how cheaply the headband is made: both sets have broken on the left side due to the cheap plastic. I was able to keep it in place with electrical tape but that’s not something that should happen with $400 headphones. I took off one star for the cheap construction

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tabitha, We're glad that you like to use these headphones for public transport. We're also sorry to hear that the left side broke. This is definitely not the experience we'd like you to have. May we contact you to help and get more information? If, please email us at socialsupport@am.sony.com with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely, Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Top notch headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You just can’t beat this headset! Sounds amazing and bass has just the right punch. I’m usually a Bose man but these are better in my opinion.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    1000-xm3 review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its very light. a little bulgy but its not the worst thing, it has good noise canceling and it has a pretty good battery.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ChristianMacam, Awesome! Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US