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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Enjoy the experience!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So loving this. Great sound and comfort. Having the Alexia is definitely great. I can listen to my music without getting another device.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Rebecca! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Cool product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Nice fit and ANC is impressive. Long battery life

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi guppy, Glad to hear that you are happy with the comfort fit and noise canceling of your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Perfect noise cancelling. Great for planes. Very comfortable Perfect for those that don’t like AirPods

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sound great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are easy to set up and sound great. Battery lasts a long time.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi John, Awesome! We're glad that you like the sound quality, ease of setup, and battery life. The WH-1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These work great. Very comfortable on the head, and they do a tremendous job at canceling more ambient noise.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheSodaDrinker, Awesome! We are so glad to hear that you are happy with the noise cancelling and comfort of your new WH1000XM3 Headphones! o get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for Everyday Use and Travel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For years, Sony has always made outstanding products. With their recent release of the 3rd generation WH-1000X, I believe they created a product that currently outperforms the Bose QC35II. WH-1000XM3 sound quality is both bright, bass improvements, and overall, very well-balanced. The features available in the product itself and the downloadable application creates an unforgettable experience. My personal favorite is the aesthetic of the product. Sony created a luxurious yet simple design. Finally, WH-1000XM3's noise-cancelling technology is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best in class!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    True wireless; Intuitive controls; Long battery life; Digital assistant ready; Adjustable active noise canceling; Great Sony sound!!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfy Bass

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfy construction and extra bassy isolated sound which works great for music I listen to especially during commutes.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable great sound I especially like the feature of be able to customize them to whatever your environment is using the app

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RayD!

      We are happy to hear about your experience using your new Sony headphones, especially the feature that you can customize your hearing experience. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pros- Super comfortable LONG battery life Great sound Great noise cancelling Cons- Pause/play tap feature sometimes needs a couple of taps

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love them!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The form factor. The battery life. The excellent noise cancelling. I travel weekly for work and these have been a life saver. Love them!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Yevgeni!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Sound is good, comfort is just OK

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to study and I wear rhem for 4 hours at a time. I like the sound and that you can use them with a cable when battery runs out.I bought my own cable with in line remote and works perfectly fine. The touch controls work great. The noise cancelling is great but I’m still debating if I shoukd keep them or change them for QC 35’s because of the comfort. My ears get warm, but kot sweaty and my esrs touch the cover of rhe speakers. Overall I like them, I want to keep them but the comfort is not all that great. If you can wait I would see if Bose comes out with the QC45.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just purchased this pair of headphones and I love them. Great sound quality, nice controls, and great battery life. Using them as my everyday pair!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great So Far

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordered these headphones online because the stores could not keep them in stock. First impressions: 1. They are very comfortable, though I only wore them for about 30 minutes. 2. The noise cancelling is outstanding. I will see how well they function on a flight next week. 2. The sound quality is pretty good, not awesome, but good. 3. The volume and song advancement gestures are taking a little getting used to. I seem to skip songs when trying to change the volume. 4. The app is cool so far, though I don't see myself using it very often once I get the settings dialed in to my preferences. 5. The case is nice, but I am surprised there is no Sony logo on the outside. 6. The USB-C charging cord is very short, but since my phone is also USB-C, I have longer cords available. At least these are USB-C and not the hopefully dying micro-USB. Removed one star for short charging cord and gesture usability.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Battery life, Comfort
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great headphones! My new favorite thing!

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    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my new "go to" headphones. They are also one of my favorite “tech things” I use in my day to day. They are that nice. Sony has really delivered here. Truly, across the board. The design is clean, sleek, and modern. A nice muted, matte black with a few color details. They just look good. It is not just looks, however, as they have a nice sturdy feel in the hand and I think they will hold up well over time. That said, they are extremely comfortable. They have a nice, light weight, the pads feel a bit like pillows for your ears, and the well-padded headband has just the right amount of tension. Not tight, yet secure. When those rare times came when I “had” to take them off, they collapsed down nicely to fit in the included compact carrying case. Sony claims a 30-hour battery life, and I have zero trouble believing this. They have seemingly been on my head nonstop and I have not once given thought to their dying…despite my “random” charging patterns. Here, I absolutely love that Sony went with USB-C charging. It is the standard going forward across the tech landscape. I hope more companies follow their lead. Not only does it bring faster charges (very fast, 5 hours of playback from 10 minutes of charge) and reversible plugs, but it means one less cable that I must carry. A big win in my book. Now, as for sound, well, they did it here as well. They sound great! I am very happy with the whole sound stage. The highs are there, the mids and vocals have life and the bass is, well, big, deep, and punchy. Some of the best sound Sony has delivered and the best in this class. Of course, sound goes hand in hand with one of the main features of these cans, noise cancelling (NC). As well as Sony nailed all the other aspects of these headphones, it is pretty much unbelievable how outstanding the NC is. Noise is just…gone. Silence. Very impressed. Sony does provide three modes of NC, as well as some customizations via an app, so you can select how much or how little NC you want, depending on your needs. I really don’t think there is a better combination of noise cancellation and sound quality out there right now. I love these headphones. They have unrivaled noise cancellation, sound fantastic, are stylish and comfortable, have tremendous battery life and embrace a modern charging standard. An outstanding product that truly delivers. If you are looking for a new pair of headphones, give these a look. Then buy them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good ANC wireless headphone for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I upgraded to these from Sony MDR 1000X, which I enjoyed a lot. The 1000XM3 sound better and have much improved active noise cancelling over the 1000x. I use these mostly when traveling and I can barely hear any engine noise on flights. Like most noise cancelling headphones, these don't completely drown out people talking, but when listening to music at moderate volumes I don't hear anyone around me. I demoed Bose Quiet Comfort headphones as well as other brands before buying both MDR 1000X and 1000XM3 and the Sony won out both times.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony XM3 headphone is very comfortable to put on!The sound is unequaled! I’ve had the Bose headphones and the Sony is a step up-nicely done!!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are the best out there!! Everything is in it! Noise cancelation, bass, mid and highs!! This will make your music experience better

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased for flying and have to say the noise cancelling on these is the best . Battery last as long as advertised and the overall sound is great.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the headphones. The noise canceling works great and the sound is full and deep. Very comfortable too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Vince, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US