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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones I've Owned

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like to research a lot before making purchases and even though thess headphones had such praise I was still skeptical. Figured I didn't need the extra 100 price tag so I bought the model just below this one and went to pick it up in store. While I was waiting I tried these on. After 10 seconds of audio I knew I had to return the other pair and cough up the difference for these because they're that good. Had them for a few months now and definitely don't regret it. Well worth the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, we're glad that you are having a good time with the superior sound quality of our WH1000XM3. We are always looking to make SONY better. Thank you! ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these is fantastic. They are comfortable and sound great. The touch controls can be a little finicky.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Elwots!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful noise, not.....

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very surprised with the ANC and quality of sound. I'm pleased and am no longer looking for a better headset.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JerryinPearl, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for ACN headphones do not hesitate to purchase these. The sound is amazing and so is the ANC. Great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JJ85,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not express how great and satisfied i am with this. i love this. its pricey but well worth it. cant wait to buy one for my boyfriend.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic sound and comfort. i fly constantly for work and use these on flights and the noise reduction is fabulous. i love these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey But Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Beats wireless headphones for my husband for Christmas. After looking at some of the reviews a bit better my husband decided he wanted to go try some of the other wireless headphones the industry came out with. We went out and tried the different ones on display and came to the conclusion that the sound, fit around the ear made the SONY come out on top over the Beats and Bose. While Bose has the best noise cancelling for everything my husband was looking for Sony ended up ultimately being the winner.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great Sony Headphones

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for Noise Cancellation, great bass. Great 360 sound.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loves them. They work very well. Can't hear anything with them on and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones a few weeks back and they are probably the best headphones I have ever owned. I previously had the Bose equivalent and these just blow them out of the water. Great sound quality for music and games, super easy setup. Noise cancelling so good it's magical. I have neighbors completely gutting their house and when I wear these I do not hear anything unless it is extremely loud. Highly recommend if you live/work/travel in a noisy environment and still want top-tier audio quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Kerisblade!


      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones for many reasons. One, they sound great, two, they are comfortable, and three, I love the style

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Cris! Thanks for commenting! We're very grateful for your kind words. Thank you for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing quality sound. Great bass and crisp clean sound. You can adjust the sound with the app that is included.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great is understatement, amazing..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, pillows in my ears and block all sounds out and delivers wireless sound with great battery life. Top shelf

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better value than the XM4s with the same NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones, at a better price than the XM4s or Bose. If you can find these on sale or markdown, they're all the noise cancelling quality of the more recent models at a lower price. While they might lack some of the newest bluetooth features, they're just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Glad to hear that you are happy with the WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones with best in class noise c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own previous 2 version hands down this is best of the three. Sound quality is excellent as well. Battery is even better with a quick charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from beats studios. These headphones have been perfect and have able to cancel out almost all noise whenever I am studying, walking in NYC or on the train. The headphones condition has kept up since purchase along with the ear cups. I would definitely recommend and buy again. I will admit though that the touch functions on the headphones themselves has been difficult to use correctly at times, I would much prefer labeled areas over the clean look.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whynortx3080, Great! Thanks for leaving us such a wonderful review! We're glad that upgrading to these headphones was worth it. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We value your input regarding the touch controls and appreciate the feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate the recommendation and we look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is awesome and easy to use. The headphones are very comfortable and do not slip off. The sound is pure and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are great plus they are very comfortable so you can use them for a long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    They’re Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling I’ve ever tried. Battery life is exceptional and sound is great. Caught on sale. Great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RC78, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Quality and Comfortable

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Couldn't be happier with these. Extremely comfortable and great sound quality, and the noise cancelling helps a lot!

    I would recommend this to a friend