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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 78 Showing 1,541-1,560 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WOW!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my first pair of actual noise cancelling headphones and they are AMAZING!! You can tell it’s working the second you turn it on; can’t hear anything from the outside world. Just you and your tunes. I had previously owned a pair of Beats by Dre Wireless Studio headphones and the sound on these Sony’s are a whole lot better. A lot more high end and you’re also able to adjust the EQ through an app. Great materials and well built as well. Highly recommend these headphones if you’re looking to buy some new headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Good overall, but a couple issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was deciding between this and the Bose noise cancelling headphones. All the reviews were better for this one, so I purchased it. Fairly easy to pair with one device. I wanted to pair to iPad and iPhone, but you have to disconnect one (turn off blue tooth) to get it to connect with the other, even when it has been paired previously. the noise cancelling and sound is excellent. The touch pad was not quite as responsive as I hoped. I did not use it for calls and did not wear for an extended period to assess comfort. I ended up returning and ordering the Bose QC35ii

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones, sound is amazing. Battery last a very long time. Everything is controlled from an App so making adjustments is a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation on these is fantastic. They are comfortable and sound great. The touch controls can be a little finicky.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Elwots!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Boyfriend loves them. They work very well. Can't hear anything with them on and they are very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Simply Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for ACN headphones do not hesitate to purchase these. The sound is amazing and so is the ANC. Great purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello JJ85,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better value than the XM4s with the same NC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancelling headphones, at a better price than the XM4s or Bose. If you can find these on sale or markdown, they're all the noise cancelling quality of the more recent models at a lower price. While they might lack some of the newest bluetooth features, they're just fine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Alex, Glad to hear that you are happy with the WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    fantastic sound and comfort. i fly constantly for work and use these on flights and the noise reduction is fabulous. i love these!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    best headphones ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    can not express how great and satisfied i am with this. i love this. its pricey but well worth it. cant wait to buy one for my boyfriend.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Pricey But Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally bought the Beats wireless headphones for my husband for Christmas. After looking at some of the reviews a bit better my husband decided he wanted to go try some of the other wireless headphones the industry came out with. We went out and tried the different ones on display and came to the conclusion that the sound, fit around the ear made the SONY come out on top over the Beats and Bose. While Bose has the best noise cancelling for everything my husband was looking for Sony ended up ultimately being the winner.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Super great headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoyed these headphones for many reasons. One, they sound great, two, they are comfortable, and three, I love the style

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Cris! Thanks for commenting! We're very grateful for your kind words. Thank you for trusting Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones a few weeks back and they are probably the best headphones I have ever owned. I previously had the Bose equivalent and these just blow them out of the water. Great sound quality for music and games, super easy setup. Noise cancelling so good it's magical. I have neighbors completely gutting their house and when I wear these I do not hear anything unless it is extremely loud. Highly recommend if you live/work/travel in a noisy environment and still want top-tier audio quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Kerisblade!


      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have amazing quality sound. Great bass and crisp clean sound. You can adjust the sound with the app that is included.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect Upgrade

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Upgraded from beats studios. These headphones have been perfect and have able to cancel out almost all noise whenever I am studying, walking in NYC or on the train. The headphones condition has kept up since purchase along with the ear cups. I would definitely recommend and buy again. I will admit though that the touch functions on the headphones themselves has been difficult to use correctly at times, I would much prefer labeled areas over the clean look.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Whynortx3080, Great! Thanks for leaving us such a wonderful review! We're glad that upgrading to these headphones was worth it. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. We value your input regarding the touch controls and appreciate the feedback. Sony takes into consideration all feedback to improve the performance and quality of our products and services. We appreciate the recommendation and we look forward to seeing more of your reviews in the future. Thanks for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are excellent. I bought them for use on flights but I find myself using them for conference calls and zoom meetings. I sometimes even use them to listen to news on the tv while I am cooking. These headphones allow me to focus on the things I want to focus on and block out the things I don't want to focus on. Excellent product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Lew

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. These are replacing my Bose headphones that the ear padding came apart. I would say the Noise cancelling is better that the Bose. The only small complaint I sorta have is the method of actually turning them on. One must press the off/on button and hold it down for about 3 seconds for them to work. Also, the Bode would tell you the amount of battery life left, these do not. Like I said very minor stuff.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luigi, We're glad you like the noise canceling feature and overall performance of your WH-1000XM3 headphones. Your feedback is greatly appreciated. You can check the remaining battery charge of the rechargeable battery. When the button is pressed while the headset power is on, the voice guidance indicating the remaining battery charge can be heard. There is also [Notification & Voice Guide] from the Dashboard on the Headphones Connect app to set the notification and voice guidance to be heard or disabled from the headphones.

      To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for sharing your feedback and for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great is understatement, amazing..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, pillows in my ears and block all sounds out and delivers wireless sound with great battery life. Top shelf

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones with best in class noise c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own previous 2 version hands down this is best of the three. Sound quality is excellent as well. Battery is even better with a quick charge

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The best in the market

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend these even over the new model. Sound quality and ANC are amazing. Especially now that they're on sale

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BTorres, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    They’re Great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancelling I’ve ever tried. Battery life is exceptional and sound is great. Caught on sale. Great value.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi RC78, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US