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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones! I wear them every single day and the noise cancelation is great! It also has great battery life.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JimK, we are glad that you like the noise canceling and battery life of our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Real high end

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are wonderful wireless headphones. They feel very luxurious and the noise cancelling features are great!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi LPBuyer, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound and ANC, just one problem...

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these because I was wanting some Active Noise Cancelling wireless headphones and I noticed these seemed to be the most popular ones. I quickly fell in love with the sound and noise cancellation, no complaints on those fronts whatsoever. Where I did experience a problem however, was the comfort. I watched and read many reviews prior to purchasing these headphones, many of which praised them for their comfortability. My first impressions were very similar, these are some soft and comfortable headphones. However, after wearing these for over 30 minutes, I would start to get some weird pains on the top of my head where they would lay. I didn't see this in any other review so I doubt it's common but I did return these for that very reason.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great is understatement, amazing..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing, pillows in my ears and block all sounds out and delivers wireless sound with great battery life. Top shelf

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfortable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality and noise cancellation are great plus they are very comfortable so you can use them for a long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones with best in class noise c

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Own previous 2 version hands down this is best of the three. Sound quality is excellent as well. Battery is even better with a quick charge

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is awesome and easy to use. The headphones are very comfortable and do not slip off. The sound is pure and crisp.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Amazing Noise Cancellation, but could improve

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've tried many noise cancelling headphones. It really comes down to this or the Bose QC35 II. In my opinion, the noise cancellation on these are definitely better. Sound quality is very good, but not as clear and crisp in the mid-high range compared to some studio headphones I have. The touchpad on the right ear cup is awesome for controlling volume, play/pause, and track selection. It also can be used to activate the ambient sound amplification by holding three fingers or your palm over it. This is useful when someone is trying to talk to you (i.e when the flight attendant asks you what you want to drink) The reason I didn't give 5 stars is because it lacks two very nice features seen on other headphones in this category: ability to pair multiple devices simultaneously and auto play/stop when headphones are worn.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my Sony noise cancelling headphones. The battery lasts a long time and the Sony sound is awesome as always.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bish, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise Cancelling

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great pair of headphones! feels good around the ears soft touch noise cancelling hand gesture comes in hand

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TheMachine, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sound good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are great. I live the battery and the sound. But these are not as comfortable as the bose qc 35ii. I still pick these over the bose because of battery life. They are not as comfortable but I could still wear them for a long period of time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Earphoned are comfortable and great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Sony WH-1000XM3 earphones are a very comfortable fit . The sound is great and they are quite easy to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pamm, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprised

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t exactly think of SONY right away when I thought of great headphones or speakers, but the last few years they have really improved their products. I now have SONY in my home entertainment system and recently bought this set of headphones. Very happy with both. Try putting these headphones on and just sitting there without even any music playing. It is so quiet and peaceful! Like the outside world just went away. Excellent headphones. And of course I bought them on sale, which is even better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Cancel-proof noise-cancelling headphones.

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound and features. Looks great. Works really well. You can hear a pin drop. Then, the M4 comes along. Now we got company:) But I am keeping this. Also quite useful in keeping you warm and energized during those cold winters.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Absolutely stunning sound quality and noise cancel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a pair for the gym to hide the noise from the Neanderthals slamming the weight machines. As soon as you put these on you are transported to another world where outside sounds are barely recognizable. Truly stunning sound quality. Excellent noise cancellation. Only complaint is that some of the finger swipe gestures for next song, volume, etc. are hit or miss. They can get warm if you are working up a sweat in which case I usually take them off for a short time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great for canceling noise. They’re comfortable and work much better than any other headphones I’ve owned.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Great sound, known defect in ANC

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound great. Sony’s app is far more convenient and has better presets for new opposed time seinheisers Rico also audio app. These headphones would have a 5 star rating, however I gave it a three when I had to return two separate pairs for issues with the ANC. Ergonomics the fit is snug and the headphones don’t rip out your hair, for those with longer hair. If only the ANC didn’t have an issue where one side sounds like a wind tunnel howling in your ear. These would be perfect, I ended up opting for the Bose 7000 after trying out the seinheiser momentum’s only to be plagued by syncing issues.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi S0l0, we regret that the headphones did not meet your expectations. We appreciate all of your feedback as it helps improve the product. Allow us to help you and turn this into a better expecrience. Please send us an email at [email protected] with the following details:

      Name:
      Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,
      Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Can’t go wrong with Sony

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounds with good noise reduction. It is comfortable for many hours of usage around the ears. It has many fancy features.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these headphones work great! very confortable, easy to use, holds charge a long time, compact case, very portable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally chose the silver but was disappointed in the color. It seemed more of a tan color. Not my taste. Swapped for the black. The software allows for customization to make your music sounds great. Much better than Bose QC35's. The noise cancelling is also better than Bose. I'm bald. The headphones look ridiculous on my head. No matter. Using them at home so not a big deal. The Bose were much less bulky at the earpiece. I found the ear pads made my head around the ears sweat with very little use. The noise cancelling also seemed to make my eardrums tingle, making them uncomfortable to wear without taking breaks. I read reviews about the Sennheiser HD1's. Decided to trade for those. The HD1's have a premium build and the sound is roundly recognized as best in class. They were $500 at release but are now on sale for $250.

    I would recommend this to a friend