Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

Rating Filter

Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    awesome sound and features

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    High quality sound, clear with solid bass, easy connectivity, great mute function, lightweight, holds a long charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Moon! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Excellent

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are excellent. They sound good and cancel ambient noise well. Also they hold a charge for a long time .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great to listen, without background noise...

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A friend of mine uses these all the time. I like them. One of the features is you can push on the headphone right ear, and you can control the volume, plus cancel out when you need to talk and hear someone. The only thing is, I don't use that feature, because I feel it is rude to the person you are talking to, to continue to keep the headphones on your head. I guess I am from the old school.. I also think it is rude not to take your hat off in the house... ESPECIALLY at the dinner table. Lol

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is amazing! Easy to pair! Very comfortable!!!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Babynurse,

      Awesome! We're glad that you like the sound quality, easy connectivity, and comfort of the headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Thanks for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Long Time Bose Fan No More

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used to be a Bose fan for many years, simply because they always had superior audio quality over any other headphones or speakers. I was very interested to see when these came out and read reviews saying that they topped the Bose headphones. I just had to get my hands on a pair. Holy cannoli let me tell you, THESE ARE AMAZING. The sound quality is simply PRISTINE! The ability to control every aspect of your music via the mobile app is just astonishing. No other headphone compares to these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    These headphones are awesome.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable. Sound is amazing. A little pricey but I am hopeful they will prove to be worth the investment.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    What are you saying? I can't hear you.

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best noise cancellation headphones I had ever used. My wife tried to talk to me about 6 feet away while I was using the headphones and using my phone. Let's say she got a bit upset and amazed at the same time. Folks, this is the headphone for you when you want to cancel all that noise around you and just focus on the sound, whether you're listening to music or watching a video. The sound quality makes you want to keep listening to more music. No regrets!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SirTrizzle,We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    amazing headphones

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this headphones because my wife kept on taking my other headphones. I previously bought M&D 65 and they're great but the noise canceling are not as good as this Sony's headphones. This headphones are really great. If i can find them on sale again, i would buy another set for my wife because now she took my Sony's as well. Overall, if you're looking for a great headphones without breaking your bank, this headphones are really good. I don't have any complaints.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, 1234!

      That's great! Good to know that you're having a great time using the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Earphones

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these and I own the Bose ones. I needed a set for work and got these because of price advantage. They are in my opinion better than the Bose ones that I have. They are more comfortable and don't cause quite the amount of ear sweat that I get from the Bose. The gesture controls are awesome. The sound quality is about the same overall. Price was better when I purchased mine by approximatel $50. The case feels more rugged also.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Luke, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love these cans

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise suppression on these is amazing. I like the sound and lack of bulk on my skull. Would buy again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Much improved

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really come a long way when it comes to mastering noise cancellation and has definitely given Bose a run for their money. The audio quality is a little too bass heavy for my taste, even after playing around with the app I couldn't quite get the right sound that would be to my liking. Sony has also dropped some weight by narrowing the headband which is definitely a plus, the ear cups have also improved but for some reason I still had issues getting my ears snugged all the way inside the ear cup like the bose qc35. Type c charging capabilities definitely help to get a quick charge. The noise cancelling on these headphones is just simply amazing but that to me wasn't enough as the sound just did not resonate with me. Nonetheless these are by far the best out of the 2 previous wh-1000x series.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had looked for a good pair of noise canceling headphones for two years and have consistently came back to these as the best feeling and sound of the lot. I had listened to the demo sets of multiple brands but cost has always been a determining factor in not purchasing any of them. There was a sale for these and and others during thanksgiving week and they were still pricey but after two years of waffling and not getting anything I took the plunge and I am very happy that I did. Reason it is only four stars and not 5 is because of price. Of all the different brands I checked out, these were the best at reducing back ground noise and delivering a great sound. I will update if anything negative comes up but so far I am not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Worth the Price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are worth it , the sound and the noise cancellation are amazing , and the battery life is good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Noise Cancelling feature

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature is excellent, very comfortable, can be worn over the ear for long periods of time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great sounding

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are some great sounding headphones. I still think the Bose QC are more comfortable and the NC is better. Battery life is awesome and still getting used to the touch controls. Overall a very nice headphone with an awesome app.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Pretty close

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The good: Great sound, great noise cancelling, fast bluetooth connect, fast charging, and decent battery life. The bad: Unable to connect from multiple devices. The touch controls are a hit or miss. Ear sweat is a real thing.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Sounds so good!

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound. Super comfortable, great money spent!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HDAWG,

      Perfect! We're glad that you like the comfort and sound quality of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had several pairs of headphones over the years but these are by far my favorite. Great battery life and sound.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Order! We are glad that you are happy with your purchase! Thank you for sharing this feedback and for choosing SONY! Regards, Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit, best noise cancelling headphones I've ever owned. USB-C cable, great case and sound is awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing headphones

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is excellent, and they're comfortable to wear for long periods of time

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Joel, Great pair! We're glad that you like the sound quality and comfort. The WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US