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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Outstanding headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great. I’ve been using them daily for two weeks. Battery life is very good. Sound quality is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great bang for the buck

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound ; style , design , function and durability

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tstacks,

      You made the right choice! We're glad that you like the sound quality, design, and functionality of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent headphones, I love the audio quality and fits very comfortably.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jesse, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Music Lover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound and very comfortable! Outside noise cancellation works great! Wireless and touch controls were easy to learn.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Comfortable and great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone i have ever own. Very light, full of great features and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Buy these

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I started with a set of true wireless Jabra earbuds (which are good) but could not get used to the in ear experience. I started looking at over the ear headphones and found these. Even better they were the deal of the day! I definitely recommend these as great sounding comfortable and convenient headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jeff, Great! We are happy to hear that you are satisfied with your new WH-1000XM3 Headphones! the WH1000XM3's super soft, pressure-relieving ear pads in foamed urethane evenly distribute pressure and increase ear pad contact for a stable fit. Comfort is further enhanced by a larger and deeper ergonomic ear space structure. And with a lighter weight design, your music is the only thing you'll notice all day. Thank you for your awesome review and for your recommendation! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound - love them. First set were actually stolen and I replaced them with the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scottkel, we're sorry to hear that the first set was stolen but we are glad that you like the fit and sound quality of our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony!!! Best period

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I have ever heard! I love the style and the feel. they have 30hr life! And under 60mins charge time.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sounds awesome. Was torn between these and Bose Q35 and seemed like these were more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unit is very confort on your ears. The unit has great sound. Easy to connect to Bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Premium look and feel, quick to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look and feel amazing even if they're a little plasticky. So far they've held up well but I haven't exactly dropped them. They're great for travel due to the amazing noise cancelling. Still, don't expect miracles, you're still going to hear outside noise if you focus. Turn off the ambient control and you'll notice that it is working great and takes a lot of noise out of your listening experience. The only downside is the touch controls. They're really cool and futuristic and seemingly useful at the store display when trying them out. That said in the actual real world, the controls are more of a liability. I find myself just taking out my phone from my pocket and lowering volume that way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing quality headphones. I had the 900h pair, also from Sony, before these and wondered if the hype was true. These surpass the 900h in every way. They actually come with a hard shell case, akin to the Beats Studios as opposed to the soft bag the 900h set came with. The noise cancelling? Amazing. I could still hear some of my surroundings with the 900h. These? Not a thing. These truly are as great as everyone says they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these noise cancelling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are the best I’ve had. Comfortable. Quality. Good sound. Works great on a long plane ride.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tim01, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great noise reduction earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The noise cancellation is very effective. Also important is that the earphones can be worn over glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lightweight. Bought it specifically for its noise canceling feature and it did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Satisfied with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Smooth BT connectivity. Impressive battery life and quick charge time. Feels good on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my extremely large head well. I can’t hear anything when I’m wearing them, and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones for Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for music (only reason for the 4 stars). However, I am not impressed with them for listening to movies or videos and that is because there is no way to increase the volume to an audible level. I got them to wear while traveling as I forgot my Bose headphones which are always wonderful. These Sony headphones had great reviews and they are great but again...for music. I could barely hear my movie on the plane with the media volume all the way up to the dangerous sound level (never an issue with my normal headphones). If you are looking for music headphones, I would recommend these. If you are looking for movie, video and music headphones, I cannot recommend them due to the non-music audio issue...especially for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Conforabtle, Good sound but overpriced

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like these but the only thing is that sometimes i can hear clicks, popping or it drops out when it's connected to my phone. I have an iPhone 11 so it's not a bad phone, but it could be my phone. This hasn't happened in a while so it could of been part of a software update too. For the price, these should work well every single time. However, they are VERY comfortable and they have great sound and great, controlled base. The SONY app is terrible too, but they have made improvements on the app over the few months I've had it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SevenCentsVern, Thank you for purchasing our WH-1000XM3. We are glad to hear that you like the comfort and the overall performance of the headphones and we are sorry to hear that you are having issues with clicks and popping sound on the headphones. For this, please try and use the headphones on different mobile devices to isolate the problem. May we contact you to help? If so, please email the below information to [email protected]
      Apologies if you disclosed some of this information in your review and to customer service, we just want to ensure that we have your accurate details at the time of communication.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Model Number:
      Issue:

      Regards,
      Carl Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for people that like great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair bluetooth to ipod. Very soft and comfortable ear phones. Fold up nice in the carrying case.

    I would recommend this to a friend