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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 84 Showing 1,661-1,680 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Headphones

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable, sounds awesome. Was torn between these and Bose Q35 and seemed like these were more comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    great noise reduction earphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. The noise cancellation is very effective. Also important is that the earphones can be worn over glasses.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling capabilities

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable and lightweight. Bought it specifically for its noise canceling feature and it did not disappoint!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent quality over the ear headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Super comfortable and sound quality is pristine.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi reviewbyQ, We are glad to hear you are enjoying our industry-leading, noise-canceling Truly Wireless headphones. We designed these headphones to provide incredible sound and noise cancellation in a compact, stylish, truly wireless design. The Sony | Headphones Connect App includes Adaptive Sound Control—which automatically adjusts noise canceling to your surroundings, and an equalizer—which can be customized to fine-tune your music. And with all-day battery life and a quick charge, they are meant to deliver a truly immersive listening experience, wherever you go. Enjoy! -Craig Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Headphones for Music

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love these headphones for music (only reason for the 4 stars). However, I am not impressed with them for listening to movies or videos and that is because there is no way to increase the volume to an audible level. I got them to wear while traveling as I forgot my Bose headphones which are always wonderful. These Sony headphones had great reviews and they are great but again...for music. I could barely hear my movie on the plane with the media volume all the way up to the dangerous sound level (never an issue with my normal headphones). If you are looking for music headphones, I would recommend these. If you are looking for movie, video and music headphones, I cannot recommend them due to the non-music audio issue...especially for the price point.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Satisfied with this purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality. Smooth BT connectivity. Impressive battery life and quick charge time. Feels good on my head.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Sony!!! Best period

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best I have ever heard! I love the style and the feel. they have 30hr life! And under 60mins charge time.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fit and sound - love them. First set were actually stolen and I replaced them with the same.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi scottkel, we're sorry to hear that the first set was stolen but we are glad that you like the fit and sound quality of our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Premium look and feel, quick to charge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones look and feel amazing even if they're a little plasticky. So far they've held up well but I haven't exactly dropped them. They're great for travel due to the amazing noise cancelling. Still, don't expect miracles, you're still going to hear outside noise if you focus. Turn off the ambient control and you'll notice that it is working great and takes a lot of noise out of your listening experience. The only downside is the touch controls. They're really cool and futuristic and seemingly useful at the store display when trying them out. That said in the actual real world, the controls are more of a liability. I find myself just taking out my phone from my pocket and lowering volume that way.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wow.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing quality headphones. I had the 900h pair, also from Sony, before these and wondered if the hype was true. These surpass the 900h in every way. They actually come with a hard shell case, akin to the Beats Studios as opposed to the soft bag the 900h set came with. The noise cancelling? Amazing. I could still hear some of my surroundings with the 900h. These? Not a thing. These truly are as great as everyone says they are.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Fit and Styling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I switched from the Bose to these and love them. They are much more comfortable and handle the ambient noise better.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits my extremely large head well. I can’t hear anything when I’m wearing them, and the sound is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancelling and feature packed over ear,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 5th pair of noise cancelling headphones and they are by far the best I've ever had. The best feature, other than the great noise cancelling, is the ability to cup your right ear and listen clearly to someone trying to talk to you. The gesture controls on the right ear cup are very functional and worked great for me. The sound of voices and music is ultimately what makes these great, and paired with this functionality, in my estimation, makes these the best I've ever owned.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Comfortable and great headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphone i have ever own. Very light, full of great features and comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise canceling feature

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound is great, and the noise canceling really does an awesome job. The NFC and touch controls are the best.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I own a pair of Bose Quiet Comfort and am very hap

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are fantastic. Comfortable, lightweight and sound great! I rank them right there with my Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Noise canceling at it’s finest.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are very comfortable and great sound. I use them at the gym and on the plane when traveling.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kimmy!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones! They are comfortable, look good, easy to pair and use. The noise canceling can't be beat!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these noise cancelling headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Theses are the best I’ve had. Comfortable. Quality. Good sound. Works great on a long plane ride.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tim01, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headset for people that like great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to pair bluetooth to ipod. Very soft and comfortable ear phones. Fold up nice in the carrying case.

    I would recommend this to a friend