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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 87 Showing 1,721-1,740 of 5,978 reviews
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good. Easy to charge and battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful to use at work. Love how the noise canceling works and that the buttons are touch on the headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried out many headphones at Best Buy and ended up getting these! Seem to hold up well, but kind of finicky to put back in the case. Sound is excellent especially when using the app to adjust to your liking. They get slightly uncomfortable on the ears when wearing them for long periods of time but it just takes awhile to get use to. Bose has better comfort, but the sound quality and noise canceling doesn't compare to these and that's why I decided to keep the Sonys!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding headphones that seem to last a decent amount of time on a battery charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SVbach, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Good set of headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good sounding headphones that seem to last a decent amount of time on a battery charge.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi SVbach, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Oh He:l Yes!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used these Sony - WH-1000XM3 headphones on my flight to and from Cabo San Lucas and I was in my own peaceful world. No more crying babies or me being an 'earhustle prisoner' to other cabin mates 'too personal for my ears' conversations. I love the feature of using the same charging plug as my Note 9. Another feature I love is the placing the palm over the ear and ambient sound comes in. That saves me from having to keep pulling my headphones off and on. I love these.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best purchases I have made in a long time. Comfortable fit. Great sound. All around awesome product.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next Level Noise Cancelling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy in ear noise cancelling earphones when I am out and about, but if I really want to concentrate, these headphones block out much more sound with wonderful frequency response. They are also a must on flights. The only downside is they can only pair with one device at a time. If you need instant device switching, try the next generation model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cody, Awesome! We are so glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones and great sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headphones. Fit is great, sound is great and the touch sensor is makes is simple to use.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best ANC Over Ear Headphones

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best ANC (active noise canceling) headphones that go over the ear. They are a must on flights. The sound profile is really nice as well. Balanced and lows or highs aren't over-emphasized. I also have Beats Studio and the ANC is not even half as good as these. My only, very minor, complaint is figuring out how to fold them up so they fit in the case is a little confusing but it's quickly committed to your memory.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sounding headphones, noise cancellation is top tier. They are comfortable after long term wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Andy!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Extremely well worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very comfortable, and the battery life is great. Sound is also surprisingly good for what i was expecting.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are great noise canceling headphones with great features and good battery. So far no complains.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Noise Reduction Incomplete

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    these will eliminate most of the ambient noise but they do not eliminate talking. I purchased them for the purpose of being able to concentrate more in an office environment where there is talking in the background. They muffel the talking sound but not sufficiently. So they are helpful but to a limited degree. I believe they can make headphones to cancel out talking as well, but I'm surmising that they do not for safety and liability reasons. For example, c they want the user to be able to hear someone if they're being yelled at to leave the building because of fire. In conclusion, they are helpful but I would rather they walk out more of the talking noise then they do.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best headphones!!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Incredible sound quality and noise cancellation cant be matched!! Very comfortable as well!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TURBOUGH, awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Very comfortable and sound great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable. Noise cancelling works well and music sounds really good. Decent highs and lows.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Perfect sound quality with great noise cancelling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Surprisingly good bass and sound quality while not sacrificing how effective the noise cancelling works.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Vinny! We are happy to hear your feedback about your Sony headphones. You chose the best brand. Thank you for trusting Sony! -Vincent Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and sound quality were perfect cancellation mode excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase ive been able to use the noise canceling multiple time and some times I use it when it seems like I don't but there is so much natural noise that you don't realize you have going on until you get some head phones like these. The only issue I've had is my pause play on the touch controls doesn't seem to be working but luckily I got the geek squad warranty so hopefully they can pull something up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hunter, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      For the touch sensors to work properly: the single tap must be very short/quick. If the finger touches the sensor “too long” during the tap => it will not work. Note: When tapping the touch sensor 2 or 3 times, tap it quickly with an interval of about 0.4 seconds between taps.

      Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over ear headphones I’ve owned . Sound is fuller than Bose. Bass is stronger than Bose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stormy, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US