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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,978 reviews
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best over ear headphones I’ve owned . Sound is fuller than Bose. Bass is stronger than Bose

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Stormy, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’m not someone who usually pays over $50 for headphones but finally decided to take the plunge and shell out a pretty penny for these and definitely worth it. Noise canceling works well and actively adjusts to your surroundings, while sound quality is phenomenal. Granted, as stated before I don’t have much to compare it to but compared to other headphones these sound great. However, I wish these Bluetooth headphones allowed multiple connection to different devices but other then that these sound great and are comfortable for wearing for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mvaldez02!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    EXCELLENT PURCHASE!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent purchase ive been able to use the noise canceling multiple time and some times I use it when it seems like I don't but there is so much natural noise that you don't realize you have going on until you get some head phones like these. The only issue I've had is my pause play on the touch controls doesn't seem to be working but luckily I got the geek squad warranty so hopefully they can pull something up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi hunter, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.

      For the touch sensors to work properly: the single tap must be very short/quick. If the finger touches the sensor “too long” during the tap => it will not work. Note: When tapping the touch sensor 2 or 3 times, tap it quickly with an interval of about 0.4 seconds between taps.

      Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to use. Overall sound quality is excellent and they are nice and comfortable too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kento!

      We are happy to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise-canceling technology such as Adaptive Sound Control and the convenience of smart features, including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience the next-level silence. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall sound quality is good. Easy to charge and battery lasts long.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great quality and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these headphones! Says they have great sound and great bass. Can't go wrong with Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought them for the ANC not comfort or sound quality. Never been a big user of headphones but when my friend let me use his x1000m2 set I was hooked. I took them to a coffee shop and managed to do homework without distractions. The only bad thing I find is that they clamp a bit too hard. I wish they clamped less. Other than that they are better than bose and others. I also really like the Crushers from skullcandy but they dont have ANC. I think bose is more comfortable and skullcandy has the best bass but overall these won because of their awesome ANC and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent, comfortable to wear but somewhat fragile headband. I've broken two pairs and yet I keep coming back. This time I purchased the replacement plan, because I do love the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancellation on planes or in the office. Great sound quality and battery life. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best noice canceling over ear headphone so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth-it your every single dollar. Noice cancellation & bass perfect. I recommend it 100/100

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Next Level Noise Cancelling

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy in ear noise cancelling earphones when I am out and about, but if I really want to concentrate, these headphones block out much more sound with wonderful frequency response. They are also a must on flights. The only downside is they can only pair with one device at a time. If you need instant device switching, try the next generation model.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cody, Awesome! We are so glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headsets, especially while on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale ahead of the MX4 launch. The MX4 specs didn’t appear to have too many additional features to warrant the wait or price. Great sound and noise cancellation is excellent. Haven’t used them on a plane or anything like that yet but as soon as it’s activated all surrounding ambient sounds are pretty much gone. The only thing I don’t like is the (minor) hassle when switching devices. I use them for work with my laptop and for pleasure with iPad and tv. You have to disconnect and reconnect but I knew that from other reviewers and I guess the MX4 will connect to multiple devices but as I said, the $278 sale price was too good to pass up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sebastian, thank you for your detailed review. We are glad that you like the sound and noise cancelation of the WH1000XM3. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Sony_US

  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 3 out of 5 stars

    Best active noise cancelling headphones, but flawe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable, better noise cancelling than the Bose. Not it can only connect to one device at a time and call quality is mediocre at best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Karnak58!

      We are sorry for the inconvenience. We would like to know more about the issue and help you out. Please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Comfort and sound quality were perfect cancellation mode excellent.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a headset for my PS4 and I was pretty dead set on the Astro a50s. One of the people that work there recommended I try these out at the store. And WOW I have never had such clarity in the music. I work in a wood shop and it can get pretty loud in there. These headphones cancel out all of the background noise (if you want them to). I can’t recommend these enough. If I could rank them any higher I 100% would

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great purchase enjoying them.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are exactly what is expected in their performance. Sound quality is awesome along with comfort.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, CzrQ49! Thanks for the 5 star review! We're truly happy that our product meets your expectations. Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Obsessed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this things. They are very well made. Easy to use. Sound quality is there. They are super comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    WH-1000XM3

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I initially purchased the xm2, but decided to return them and purchase the xm3 after they were announced. The sound is incredible on these headphones. Great on airplanes, great for listening to music in busy environments. The only drawback I have noticed was takeoff on an airplane or an abrupt movement can cause static interference with the microphone for a second.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancellation!! Good battery life. Tapping to control volume has room for improvement..switching between multiple devices not that great

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    great compared to other headphones I have had

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In comparison these headphones have a great sound and are comfortable over the ear with clarity.

    I would recommend this to a friend