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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 88 Showing 1,741-1,760 of 5,978 reviews
  • Rated 5 out of 5 stars

    Simply Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As an airline pilot I spend a lot of time around noise. Most pilots go with a product that starts with a B and I have left the herd. I’m able to use my Sony with a mic adapter to communicate while operating, and just as headphones when I commute in the back of the aircraft. The nose cancelation is top notch! I love that you can optimize for the environment, genius idea. I can go on and on but anyone who spends time in noisy environments needs this headset!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Comfy, good sound quality, a little quirky

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very comfortable with good sound quality and noise dampening. I occasionally have to pair them to my Samsung TV again when they refuse to connect. Unsure if this is an issue with the headphones or TV.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Chuck!

      We appreciate your positive feedback. This unit pairs on Bluetooth devices that has an A2DP Bluetooth connection. Please check the specifications of your TV. You may check the link below for more details:

      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703175.html?search=A2DP

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Quality Bluetooth NC Set

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The white noise from the XM2s are gone and the already comfortable headset is still outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Prefect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boyfriend is obsessed with these headphones. It really does cancel out noise and is perfect for the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Nice headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones to use. Overall sound quality is excellent and they are nice and comfortable too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Kento!

      We are happy to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise-canceling technology such as Adaptive Sound Control and the convenience of smart features, including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience the next-level silence. Thank you for choosing Sony!

      Regards,

      Vincent Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony headphones review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancellation!! Good battery life. Tapping to control volume has room for improvement..switching between multiple devices not that great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First, I’m not someone who usually pays over $50 for headphones but finally decided to take the plunge and shell out a pretty penny for these and definitely worth it. Noise canceling works well and actively adjusts to your surroundings, while sound quality is phenomenal. Granted, as stated before I don’t have much to compare it to but compared to other headphones these sound great. However, I wish these Bluetooth headphones allowed multiple connection to different devices but other then that these sound great and are comfortable for wearing for hours.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Mvaldez02!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great quality and sound!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son loves these headphones! Says they have great sound and great bass. Can't go wrong with Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Truly amazing headphones. Tried others in same price range none are close to these Sony HM3. The sound, the quality, the look and feel and ease to use controls can’t say enough they are great. The app also gives you some control. I also use them with the TV set and the noise canceling works great can’t hear my wife at all. I am not a professional music conductor so I won’t get into the mids or lows or highs, they just simply sound great to me. Nice case and adapters.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Excellent Headset

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is excellent, comfortable to wear but somewhat fragile headband. I've broken two pairs and yet I keep coming back. This time I purchased the replacement plan, because I do love the headset.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headsets, especially while on sale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased on sale ahead of the MX4 launch. The MX4 specs didn’t appear to have too many additional features to warrant the wait or price. Great sound and noise cancellation is excellent. Haven’t used them on a plane or anything like that yet but as soon as it’s activated all surrounding ambient sounds are pretty much gone. The only thing I don’t like is the (minor) hassle when switching devices. I use them for work with my laptop and for pleasure with iPad and tv. You have to disconnect and reconnect but I knew that from other reviewers and I guess the MX4 will connect to multiple devices but as I said, the $278 sale price was too good to pass up.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Sebastian, thank you for your detailed review. We are glad that you like the sound and noise cancelation of the WH1000XM3. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Noise-canceling top tier, and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Untouchable, Awesome! Glad to hear that you are happy with the sound quality and noise canceling of your WH-1000XM3! Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best noice canceling over ear headphone so far.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s worth-it your every single dollar. Noice cancellation & bass perfect. I recommend it 100/100

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great ANC

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I mainly bought them for the ANC not comfort or sound quality. Never been a big user of headphones but when my friend let me use his x1000m2 set I was hooked. I took them to a coffee shop and managed to do homework without distractions. The only bad thing I find is that they clamp a bit too hard. I wish they clamped less. Other than that they are better than bose and others. I also really like the Crushers from skullcandy but they dont have ANC. I think bose is more comfortable and skullcandy has the best bass but overall these won because of their awesome ANC and battery life.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality, Weight

    Rated 3 out of 5 stars

    Best active noise cancelling headphones, but flawe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, comfortable, better noise cancelling than the Bose. Not it can only connect to one device at a time and call quality is mediocre at best.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Karnak58!

      We are sorry for the inconvenience. We would like to know more about the issue and help you out. Please email us at [email protected] with the following details:

      Name:
      BestBuy Username:
      Model Number:
      Issue:
      Telephone Number:

      Sincerely,

      Romeo
      Sony Social Support Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome noise cancellation on planes or in the office. Great sound quality and battery life. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best pair of headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted to get a headset for my PS4 and I was pretty dead set on the Astro a50s. One of the people that work there recommended I try these out at the store. And WOW I have never had such clarity in the music. I work in a wood shop and it can get pretty loud in there. These headphones cancel out all of the background noise (if you want them to). I can’t recommend these enough. If I could rank them any higher I 100% would

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love the sound, but a few issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones soind great and feel amazing but the lesther cups are a grease magnet. Due to that, these are definitely not meant to be wore to the gym or honestly on a hot day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shiro, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on the earcups. We take this matter very seriously into consideration of our products.

      Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Bluetooth headphones since my new I phone has no jack, outstanding performance Just took 4 flights with my new noise cancelling headphones, you really don’t realize just how noisy it is in a jet until you take off your headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dwbuff, Choosing these headphones will definitely be worth it! We really appreciate this superb review of your WH-1000XM3. We're happy to hear about your excellent experience with the amazing sound quality, noise canceling, and overall features of the headphones. And good to know you're utilizing the different customizations found on the Sony headphones connect app. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality, sound, and comfort.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats products but after buying and using these Sony headphones, I made the switch; sort of. These are just the best sounding headphones I ever owned. I use these at home to stream movies, or play video games, and they are great while on conference calls. The Beats can get beat up at the gym, but I will take care of these. I also plan to purchase the ear bud version because the audio is just that good !

    I would recommend this to a friend