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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 89 Showing 1,761-1,780 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality, sound, and comfort.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love Beats products but after buying and using these Sony headphones, I made the switch; sort of. These are just the best sounding headphones I ever owned. I use these at home to stream movies, or play video games, and they are great while on conference calls. The Beats can get beat up at the gym, but I will take care of these. I also plan to purchase the ear bud version because the audio is just that good !

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Wireless Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are by far the best wireless headphones I've ever owned. Comfortable with outstanding sound quality.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 4 out of 5 stars

    Love the sound, but a few issues.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones soind great and feel amazing but the lesther cups are a grease magnet. Due to that, these are definitely not meant to be wore to the gym or honestly on a hot day.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Shiro, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance.

      We’ve also taken note of your feedback on the earcups. We take this matter very seriously into consideration of our products.

      Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are down right amazing. the NC is scary good. Also the sound quality and comfort are great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, RogersReport!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The most impressive feature for me is the long battery life. Noise canceling is exceptional.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality!!!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t say enough good about these headphones! Great high notes as well as deep bass. Previously had a pair of beats studio and the switching to these Sony headphones was a substantial improvement in sound quality. The app lets you fine tune everything to your liking which is great. Packed with features the other brands just don’t offer. I got these for a great deal because Best Buy price matched a lower price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Rosco, we are glad to hear you are enjoying our industry-leading noise canceling headphones. It’s great that you downloaded the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Awesome headphones!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling is great! They are comfortable to wear and no pressure around ears.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ElFlipper, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    You won't be disappointed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing quality. Noise-canceling top tier, and very comfortable

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Untouchable, Awesome! Glad to hear that you are happy with the sound quality and noise canceling of your WH-1000XM3! Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great Sound Quality and Noice Cancellation

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned these headphones since last holiday season and they have been my great travel companions.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very effective noise cancellation

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought as a Christmas gift for my daughter who likes to study at the library, but likes to keep out the noise or listen to her music . She has been very happy with the performance and the headset was also very helpful to her on a recent 10 hour overnight flight. Battery life is very good and I don’t think she has ever run out of power using them. They are a bit pricey, but she has used them almost every day since we gave them to her.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    excellent for air travel

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling, very comfortable and clear concise sound quality. Best purchase I’ve made in awhile

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these headphones as a gift for my husband, replacing a pair of Bose that stopped working. Bose's idea of standing behind their product was to say they can't fix them, so they'd give me $100 toward a new $300 pair. So I looked at other brands, and was so impressed with the quality of sound, features and price of the Sony headphones. Noise cancelling works beautifully, and the music tone is crisp. Bose, shmose.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Love these headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound and comfort is great. The hearthrough feature is great. Best headphones I ever bought.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My favorite headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise canceling on this is top notch it blocks almost all voices in the background, basically just leaves some ambience which is fine. The sound of music has a great range and the app helps a lot with this. The touch controls can be somewhat finicky which just takes time in getting use to. The mic isn’t good for phone calls but I didn’t get these to talk to others. $350 is a bit pricy but if it dropped to $300 I’d say it’s a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Yet for Travelers!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Sony WH-1000XM3 headphones are the best yet, for travelers. The noise reduction is even more effective than the previous champ, Bose Quiet Comfort models and the sound quality is very good with extended, but balanced frequency response. It is impressive how much better music sounds on a plane with any noise canceling units but the music is even cleaner and better than any other units I've heard designed for travel. Well worth their moderate cost.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    AWESOME

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got these ones for myself, after trying out my friend's headphones. They are great, with several configurations and support for Google Assitant which is just the best. The sound quality is amazing, you can hear new sounds in songs that I knew by heart, and the noise reduction is unbelievable. I had tried noise cancelling with a pair of Jabra headsets, and I was quite impressed, however these Sony headphones beat them without any doubt.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    A very happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed Bluetooth headphones since my new I phone has no jack, outstanding performance Just took 4 flights with my new noise cancelling headphones, you really don’t realize just how noisy it is in a jet until you take off your headphones

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dwbuff, Choosing these headphones will definitely be worth it! We really appreciate this superb review of your WH-1000XM3. We're happy to hear about your excellent experience with the amazing sound quality, noise canceling, and overall features of the headphones. And good to know you're utilizing the different customizations found on the Sony headphones connect app. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thanks for leaving us such a wonderful review! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are amazing! I fly a lot and my regular AirPods where just not cutting it. As soon as I turn these on the noise cancelling eliminates pretty much every noise from the airplane cabin and the airplane engine that gets annoying. With the music on its even better. Throw these on for any airplane ride and you won’t hear anything specially useful when crying kids are on the plane.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Ortega, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Jess Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Sony WH-1000XM3

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling feature works very well and has long battery life. Doesn't work well with 2 devices.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Excellent for noise-canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable, effective for noise-canceling, and excellent for sound quality!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, jpCH! Good to know that you are happy with your purchase! Thank you for sharing this feedback! Regards, Jay Sony_US