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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 90 Showing 1,781-1,800 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Phenomenal sound quality!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones I've ever owned! Sound quality is amazing and the touch controls are awesome!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation headphones, easy to use app , great sound quality, very good battery life .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Got one before they where gone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound great comfort nothing too envy from the newer model

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is really awesome. Excellent noise canceled. I like it. 28hrs of Batteries

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Most comfortable headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best headphones that I have bought. Sound quality is excellent. Comfortable to wear.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Love Sony

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphones are the best at keeping outside noise out. I love having battery life for days

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Thefuck!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    good confort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable and good sound, and options in volume and fast forward songs without buttons

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Flamo, we are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience next-level silence. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones all around

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are truly comfortable for all-day wearing in an office, and the noise cancellation is amazing - it truly shuts out just about everything. But you can disable it if you need some awareness, or just scale it back some. The sound is very full and complete - I immediately started hearing lower parts of the music I was simply never hearing with my old Bose SoundTrue headphones. Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Home Run!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Long time Bose user. I still love my Bose products, but these blow the QC35 ii’s away! I tried the Bose first because of loyalty, but returned them, and purchased these. No regrets. Can’t wait for the Sony 360 to be available in more platforms because it is awesome! Word of advice, if these meet your criteria on paper, then go try them out. You can read all day long about how good they are, but hearing is believing.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Good noise cancellation

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use this for TV watching. Fits my head better than their previous model WH-1000XM2, noise cancellation is slightly improved too. Only complaint would be it gets a bit warm, but that's hard to avoid with over the ear noise cancelling headphones, especially if you're used to ear buds.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Xanthrick, Awesome! Glad to hear that you are happy with your new WH-1000XM3 paired with your TV! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Could give these 6 stars!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my daughter for Christmas who does a lot of plane travel. She tried the Bose and was very impressed with them. Then tried these and this was her choice. Since then she uses them every day and is extremely happy. The sound is like being at a concert and it is crystal clear from the bass all the way up. Noise cancelling is probably the best I have ever heard. If you can afford them, these are definitely the headphones to buy!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    easy to connect and very good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were easy to connect and the sound quality is prettty god. They are also light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved them ! The noise canceling is just as good if not better than Bose 700's. The headphones made traveling on a plane nice. My only complaint is they did make my ears feel hot. I hear you can buy upgrade ear cups that feel better. All in all I was happy with my purchase of these ! Definitely requires the app to use to unlock it's full potential. I will say I did return them only due to wanting to get the earbud versions.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a diehard Bose fan, or at least was until now. The sound quality of the Sony headphones for music is outstanding. Finally, decent headphones with the ability to customize the sound of my music. This was always frustrating when buying Bose products. That is, there is no was no way to adjust the treble, bass, midrange. Sony has a 5 band graphic equalizer in the software on the phone, plus other sound effects. Goodbye Bose, hello Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so comfortable, and the sound quality is incredible! Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent noise cancelling, nice sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise cancelling, nice app with eq, very comfy, light weight. Everything works as it should. Sounds fair out of the box, but with the eq set properly, you can get good sound. Never as good as Sennheiser momentum 3, or B and W px7, or Shure aonic 50. They just don't have the DNA to get there. The 3 afore mentioned cans can't touch the ANC of the Sonys. It is a trade off, best sound and so so ANC or Great ANC and really good sound. You must decide for yourself. I have Sony xm3 and momentum 3. In a car or train or plane or really noisy place, xm3, at home, taking walks, ect momentum 3. Problem solved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duckman, thank you for sharing your detailed review. We appreciate highlighting the features you love most of the WH1000XM3 and we are glad that you like the Sony | Headphones Connect app. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blutooth connects seamlessly! Sound quality is superb! Noise Cx works like it should. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. They have amazing customization tools. Most importantly they are so comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Oakley,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The noise cancelling is amazing. They are some of the best headphones if not the best that I have owned which include the beats studios 2 and 3, Bose qc 25 and 35. The only con is my ears or back of my ears get really sweaty. I don't feel the headphones its self get hot so it just might be the ear cushions. BB drops good sale on them which makes them totally worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jluis, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. I use it on a daily basis for phone calls, working out, and to avoid people. Durable, comfortable, and great sound. I don't use the sony app as it's useless. I am able to connect to multiple device. The battery life on this thing is fantastic. I am amazed on it's durable due to the fact that it gets kicked around a lot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zurk, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US