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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,978 reviews
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    easy to connect and very good sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones were easy to connect and the sound quality is prettty god. They are also light weight.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    They work good when they work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use every work day because I am a groundskeeper and work with loud power tools. The noise cancellation is adequate but buggy sometimes. I need to cup the left earphone often to reset the nc feature and sometimes tap it. The battery life was really good for the first few months where I didnt need to charge them for days. Now I need to plug them in everyday after work. I've owned them for a year now.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXBrian,

      This is not the experience that we want you to have. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Usage hours or battery life may vary depending on the settings and conditions of use. You may refer to this link for more information:
      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703144.html

      If the headphones are not working properly, reset and initialize the headset. Please refer to these links for more information:

      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703078.html
      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703081.html

      If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Headphones Model Number:
      Issue:
      Additional Information regarding your experience with your WH1000XM3.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose in my opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm a diehard Bose fan, or at least was until now. The sound quality of the Sony headphones for music is outstanding. Finally, decent headphones with the ability to customize the sound of my music. This was always frustrating when buying Bose products. That is, there is no was no way to adjust the treble, bass, midrange. Sony has a 5 band graphic equalizer in the software on the phone, plus other sound effects. Goodbye Bose, hello Sony!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    I love these

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones are so comfortable, and the sound quality is incredible! Definitely worth the money.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quality headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely up there in price but well worth it. Very nice set of headphones all around!

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Notch Noise Canceling Earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Comfortable to wear for an extended time period.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound great. They have amazing customization tools. Most importantly they are so comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Oakley,

      Awesome! We are glad you liked this unit. Thank you for choosing SONY.

      Regards,
      Zac Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Headphones!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Blutooth connects seamlessly! Sound quality is superb! Noise Cx works like it should. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I love it , easy to use Perfect noise cancellation Battery stays for weeks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lydia, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, very comfortable. Noise cancellation is very good. I use them when flying.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Travel essential

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you travel at all, these are a must have. Great sound, great battery and GREAT noise canceling!!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great overear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great sound quality. Great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like them better than my Bose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just amazing, sound quality is phenomenal. That said, the only quirk that gets to me is there's no easy way to switch between paired devices. It's a pain in the butt to switch from one device to another. Other than that, they look good, they work well on phone calls, sound is loud and clear. I put this on and I can completely ignore the shouting of my kids. Enough said :).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MMenindez, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    These things work excellent,

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things work excellent, battery life is great, and the sound is the best I've ever heard. Buy them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones I’ve owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore the noise canceling on these headphones. The ability to change the song and volume by swiping the cuff is really awesome too. I’ve used these headphones for traveling on planes, working out, and taking phone calls and I have no complaints for any of them. I’ve owned these headphones for over a year until I damaged them and Best Buy replaced them for me instantly with the protection plan! They’ve been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes great quality headphones and these are the best. I've had them for a little over a year now and I use them all the time. I use them mostly at night for watching TV because I'm a night owl and my wife goes to bed way before I do. I can play games or watch TV without disturbing her. The best part is the sound quality. These are by far better than Bose QC when it comes to quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AGamer, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've reviewed and tested many headphones and these are (to me) the best ones at this price point. As many of you would know 'sound quality' can be subjective so be sure to try these before buying any other and compare. As a side note, I had to adjust a few settings to my liking via the app and now I am 100% happy with the sound. For those of you wondering, the noise cancellation it's a great feature and it works great on these headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounds with even greater noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can have a lot of base with noise cancelling but can be tamed with the equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pfotter, we are glad that are enjoying our industry-leading noise canceling headphones and the equalizer through Sony | Headphones Connect app. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling headphones for air travel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for an upcoming trip and was truly amazed how quiet it was on the airplane. The headphones were easy to set up and pair with my phone and the battery life is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great bass sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. The feel on the ears is very comfortable

    I would recommend this to a friend