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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 91 Showing 1,801-1,820 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent noise cancelling, nice sound.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outstanding noise cancelling, nice app with eq, very comfy, light weight. Everything works as it should. Sounds fair out of the box, but with the eq set properly, you can get good sound. Never as good as Sennheiser momentum 3, or B and W px7, or Shure aonic 50. They just don't have the DNA to get there. The 3 afore mentioned cans can't touch the ANC of the Sonys. It is a trade off, best sound and so so ANC or Great ANC and really good sound. You must decide for yourself. I have Sony xm3 and momentum 3. In a car or train or plane or really noisy place, xm3, at home, taking walks, ect momentum 3. Problem solved.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Duckman, thank you for sharing your detailed review. We appreciate highlighting the features you love most of the WH1000XM3 and we are glad that you like the Sony | Headphones Connect app. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones that look and feel great. The noise cancelling is so good and battery life is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best wireless headphones I’ve owned!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely adore the noise canceling on these headphones. The ability to change the song and volume by swiping the cuff is really awesome too. I’ve used these headphones for traveling on planes, working out, and taking phone calls and I have no complaints for any of them. I’ve owned these headphones for over a year until I damaged them and Best Buy replaced them for me instantly with the protection plan! They’ve been great.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product! The noise cancelling is amazing. They are some of the best headphones if not the best that I have owned which include the beats studios 2 and 3, Bose qc 25 and 35. The only con is my ears or back of my ears get really sweaty. I don't feel the headphones its self get hot so it just might be the ear cushions. BB drops good sale on them which makes them totally worth it.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Jluis, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very impressive. Long battery life. Noise canceling is great

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Noise Cancelling Headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the Bose QC25 but now that iPhones don't have a jack, I needed to go wireless. Between the Sony and Bose, the Sony sounded much better. Noise cancelling was effective in both, and they both cost the same. The only drawback, unless I'm doing something wrong, you have to re-pair if you go from device to device where the Bose was recognized by every device I had paired previously to.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DatHondaGuy, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Quality headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely up there in price but well worth it. Very nice set of headphones all around!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling headphones for air travel!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased these for an upcoming trip and was truly amazed how quiet it was on the airplane. The headphones were easy to set up and pair with my phone and the battery life is outstanding.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality sound, very comfortable. Noise cancellation is very good. I use them when flying.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful over ear head phones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Earphones. Cancels out most of the noise an they are comfortable. Easy to connect and pair.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This are great headphones they are comfortable and the noise cancellation is great the look is sleek

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect I love it , easy to use Perfect noise cancellation Battery stays for weeks

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lydia, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic sounding headphones with great battery life, and they fold flat.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for noise canceling and travel

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super comfortable and great for traveling. Noise canceling technology is top of the line.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Perfect headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones. I use it on a daily basis for phone calls, working out, and to avoid people. Durable, comfortable, and great sound. I don't use the sony app as it's useless. I am able to connect to multiple device. The battery life on this thing is fantastic. I am amazed on it's durable due to the fact that it gets kicked around a lot.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Zurk, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    New headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid headphones, easy to pair, a little getting used to the controls on the side of the headphones. Solid quality listening, so far no issues or concerns. I like that they have switch over to the c cable as well. Got them for 200 on deal of the day, that made them alot cheaper

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Danny, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome wireless headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony makes great quality headphones and these are the best. I've had them for a little over a year now and I use them all the time. I use them mostly at night for watching TV because I'm a night owl and my wife goes to bed way before I do. I can play games or watch TV without disturbing her. The best part is the sound quality. These are by far better than Bose QC when it comes to quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi AGamer, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Like them better than my Bose

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are just amazing, sound quality is phenomenal. That said, the only quirk that gets to me is there's no easy way to switch between paired devices. It's a pain in the butt to switch from one device to another. Other than that, they look good, they work well on phone calls, sound is loud and clear. I put this on and I can completely ignore the shouting of my kids. Enough said :).

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MMenindez, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounds with even greater noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can have a lot of base with noise cancelling but can be tamed with the equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pfotter, we are glad that are enjoying our industry-leading noise canceling headphones and the equalizer through Sony | Headphones Connect app. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones with great battery life, great noise canceling, great sound. Great purchase overall.

    I would recommend this to a friend