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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 92 Showing 1,821-1,840 of 5,978 reviews
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Top Notch Noise Canceling Earphones

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise canceling. Comfortable to wear for an extended time period.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Great sounds with even greater noise cancelling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can have a lot of base with noise cancelling but can be tamed with the equalizer.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Pfotter, we are glad that are enjoying our industry-leading noise canceling headphones and the equalizer through Sony | Headphones Connect app. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound and comfort

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, good quality and excellent battery. Noice canceling is good as well.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Fido99, thank you for sharing with us the features you love the most. We are glad that you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Fantastic quality

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these headphones. The sound quality is amazing, and they are very comfortable to wear

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Devinm!

      We are happy to hear that you are satisfied with this unit. We are always looking to make Sony better. Thank you for sharing your feedback with us. Have a wonderful day!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best you can get short of the XM4

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for quite a while now and really love them, they have seen many miles, many hours of use in the office, and work well for office calls connected to a computer. The sound quality is amazing for music along with noise cancelling my noisy office mates who can be quite loud. I feel these are the best headphones I have every owned, I am a Sony fan now on!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Coopman711, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these to compare with the Bose 700 and while they are pretty dang comparable, I like the Bose better. The Sony headphones are definitely not bad at all. I had a hard time choosing between the two of them for my traveling needs. The Sony doesn't disappoint when it comes to noise canceling and the app is great! The only thing I didn't like about the Sonys is that they don't fit well if you wear glasses. I found that they started to hurt after a few hrs of wearing them. Instead of using the Sonys for travel, I instead use them for gaming. The mic is great and my friends didn't have a hard time hearing me at all.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phones with great battery life, great noise canceling, great sound. Great purchase overall.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Comfortable headphones!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are truly noise cancelling and so easy and comfortable to wear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kath, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great work-from-home headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed better headphones than our standard office issue ones and these were at the top of every list I read during my research. I balked at the price for a moment but thought that this would be a good investment even if we return to the office after the stay-at-home orders have been lifted. The bluetooth has great range (perfect for when you're multitasking during calls), and the noise cancelling features is great for when you're trying to focus. The only downside is I have a Windows laptop for work, so it's slightly more challenging to connect than Apple devices. But overall, a great buy and definitely worth the price.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Marie, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great bass sound

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound for the price. The feel on the ears is very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 3 out of 5 stars

    They work good when they work

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these to use every work day because I am a groundskeeper and work with loud power tools. The noise cancellation is adequate but buggy sometimes. I need to cup the left earphone often to reset the nc feature and sometimes tap it. The battery life was really good for the first few months where I didnt need to charge them for days. Now I need to plug them in everyday after work. I've owned them for a year now.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi PDXBrian,

      This is not the experience that we want you to have. For optimum performance, make sure that the software version of the headphones is up-to-date (via the Sony Headphones Connect app). The noise canceling function is effective in low frequency ranges such as airplanes, trains, offices, near air-conditioning, and is not as effective for higher frequencies, such as human voices.

      Usage hours or battery life may vary depending on the settings and conditions of use. You may refer to this link for more information:
      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703144.html

      If the headphones are not working properly, reset and initialize the headset. Please refer to these links for more information:

      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703078.html
      https://helpguide.sony.net/mdr/wh1000xm3/v1/en/contents/TP0001703081.html

      If still not resolved or you need further assistance, please email the below information to socialsupport@am.sony.com.

      Full Name:
      Best Buy Username:
      Telephone Number:
      Sony Headphones Model Number:
      Issue:
      Additional Information regarding your experience with your WH1000XM3.

      Sincerely,

      -Ralph
      Sony Social Support Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best Headphones!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have owned QC35s, AirPods, etc these are by far the best headphones I’ve owned overall!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Alex!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is on point and the sound is great. A little too expensive but overall worth it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great overear headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headphones. Great sound quality. Great battery life

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great for traveling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise cancellation makes you feel like you’re surrounded by speakers. Smooth and comfortable too

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones available !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love music, music is my life. I am a musician and audiophile, the slightest ring or blast drives me crazy. These headphones sound great, the noise cancelling really is singles out your music and makes it sound like it's all around you rather than the center of your head and if you need to pause to hear something just put your hand on the right side no need to take off the headphones and ruin the song

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Can’t go wrong!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love them. Battery life is great. Comfortable to use all day. Great with all types of music.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing sound quality. Comfortable headphones. I like them better than others I've tried.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Tammers!

      We are more than glad to hear that you appreciate our product. We are always looking to make SONY better. Thank you for your feedback.

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best headphones I've ever listened to. The noise canceling is amazing. Very comfortable.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great headphones for noise cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Headphones are amazing the noise canceling option works like a charm I love using these at the gym

    I would recommend this to a friend