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Customer Ratings & Reviews

Your price for this item is $349.99

Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 96 Showing 1,901-1,920 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I have ever had.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These sound amazing, everything about them is amazing. Noise canceling is great and sound quality is awesome. These will work without being turned on if hard wired, just know they wont sound nearly as good as when turned on. They aso fit over my Quest VR original with the frankenquest headset attached. Mind you, I removed the frankenquest headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lawrence,
      Awesome! You definitely made the right choice! We're thrilled to know that you like everything about the WH-1000XM3 Headphones particularly with its amazing sound quality and noise cancelling features. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Truly Amazing Product - Highly Recommend

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I've never owned noise cancelling headphones before and I fly every week. This is a perfect product! No more crying babies, no more loud engines, loud announcements, etc. They work perfectly as described. You can also control volume as well as advancing to next song by swiping the right side of the headphone.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TomM, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Still Working Great

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got it last year. Still working great. Sound is great and charge last forever

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      @BabyK, Awesome! Glad to hear you appreciate the quality of the headphones. Thanks for sharing your feedback. -Sam Sony_US

  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    The best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Base ,sound ,battery ,ANC and battery.You can’t go wrong with this worth every penny

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    First impressions

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For my first pair of noise cancelling, over the head headphones, it’s pretty good. Can’t compare them to anything, but waaaay better than the earbuds with cords lol. The only thing I’m struggling with on them are the buttonless features on the side of the headphones. It’s hard to pause music when I try to tap it. Especially when I’m tired from working out. But that’s just me being nitpicky. Overall, they’re good.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Glad to hear that you are happy with the overall performance of your new WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life, Comfort

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the long charge ! Great product , very comfortable to wear many hours .

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound and quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No fuss hook up, comfortable to wear, sounds great and noise cancelling works well!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    Great sound. Great noise cancelling.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but worth it for the value. Long battery life and noise cancelling like no other.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have amazing sound. They really do block out background noise. Better than Bose or Beats. Not even close. I read the review an CNET before purchasing. These are more durable than Beats also. The Beats brake really easy. Best Buy does not even sell Geek Squad protection on Beats due to this issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nostrils67, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Weight

    Rated 5 out of 5 stars

    Desertfox007

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good head phone. very light weight and comfortable to use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Desertfox007, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great Sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does have a really good sound, great noise cancelling set, good features, and likely a good value for the price. I will admit the only reason for the 4 stars could be user error. My last set of headphones were cheap but had a decent sound quality. However I could also connect them to both my phone and my computer at the same time. Perhaps this set can too, and I just haven't figured out how. So far it seems to only like to connect one at a time and I have to go and reconnect on the other device each time I want to switch which one I am using it for. Small grievance I am sure. Minor annoyance.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Just buy them, totally worth it.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headphones ive ever used. Noise canceling is top notch, features are super awesome, the hold hand to the earpiece to turn on ambient noise is awesome. Definitely get the xm4s though, the ability to connect to multiple bluetooth devices would be nice

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ricrawf, Awesome! We are glad to hear that you are enjoying your new WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Great OTE sound

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Light weight, great sound, phenomenal noise canceling...can’t beat for the money.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Bhold! We appreciate your time sharing this feedback. Thank you for choosing SONY! Regards, Jay Sony_US

  • Pros mentioned:
    Sound quality
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent noise cancelling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always trusted Sony electronic equipment and these headphones didn’t disappoint me. A little pricey but well worth it. I use it with my synthesizers too, with the headphone jack.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Sound quality

    Rated 5 out of 5 stars

    GREAT HEADPHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THE BEST BLUETOOTH NOISE CANCELLING HEADPHONE, GOOD SOUND QUALITY AND BATTERY CHARGE.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did my research and chose Sony headphones instead of Bose, based on CNET reviews & others. Unlike the more common uses, I need the headphones to watch TV in the evening without hearing my downstairs neighbors, in this old duplex. I do not have a smart TV so I hooked up a Bluetooth transmitter, also purchased from Best Buy. I am very satisfied with the Sony headphones.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    I loved this until it started dying last week

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this last year and while noise cancellation and sound quality is amazing, it will stop playing music/videos but on whatever app im using it will show the track is still playing. Ive done the pair//unpair trick several times now. These never leave the house but get alot of use. For the price of 349.99 they should not be failing a year and a half later. Very disappointed since these were considered the best at the time i purchased them. I may as well just bought a pair of Beats Studio wireless headphones. Bottom line buy these if you like to be disappointed annd waste you money

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Top brand in this type of headphone

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my son for Christmas because he wanted something different than the standard in ear headphones. I did a lot of research and talked to several people at the store and most all agreed that this one was the better one in his class. I totally agree and my son definitely agrees. The noise canceling on this one is awesome! I would definitely buy this again.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Poopie, we are glad to hear your son is enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  A perfect Christmas present indeed! Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    SUPERB HEADPHONES

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THEY SOUND LIKE HEAVEN, COMFY AS HECK, AND MY GF IS SUPER HAPPY WITH THEM.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Best over ear headphones!

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best set of headphones I have owned! The sound and bass are amazing

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Hemedina, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US