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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 98 Showing 1,941-1,960 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphones

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has the best headphones. Nice design, sounds awesome and looks very nice.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great noise reduction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise reduction. Awesome sound very comfortable. Highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These have amazing sound. They really do block out background noise. Better than Bose or Beats. Not even close. I read the review an CNET before purchasing. These are more durable than Beats also. The Beats brake really easy. Best Buy does not even sell Geek Squad protection on Beats due to this issue.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nostrils67, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    My best purchase of 2018

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing noise cancelling, excellent audio, Bluetooth worked with no issues on my Samsung S9+, Dell Laptop and Samsung TV. Microphone works excellent for my work calls. It is definitely one of the best headphones so far after trying the Bose, Plantronics, Jabra and Sennhiser. The only thing that could be improved is to allow two simultaneous Bluetooth pairing. But,still very happy with my purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simply excellent, great bass and amazing noise cancelling. Worth the money

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DonTeca!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Better than Bose, prove me wrong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally purchased The Bose quiet comfort 35 II and I really enjoyed them. After a couple of days I read some reviews about these Sonys and I was tempted to try them out. After a couple of more days with the Bose I returned them and paid a little bit more for the Sonys. I must say the Sonys are much better and have more functions. The sound is fantastic and the noise canceling is incredible

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    So Far So Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty great sound, lightweight, cool swipe functions, impressive noise cancellation.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    great for airplane travel

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound, lightweight and auto silent feature to talk is the greatest things

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for flights!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing on the airplane. Crying babies, snoring passengers, loud talkers all fade away as soon as you put these on. They are not super light so after long periods you will start to notice their weight but that is a small price to pay for the crisp sounds and the noise cancellation. I debated between these and the Bose and I settled on the Sony's and I'm not disappointed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Cups need to be a little bigger

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a small guy, but the cups didn’t feel perfectly comfortable around my ears. My old wired bose were more comfortable (not much, but more). For the money, these should be extremely comfortable. As for the sound: I was impressed. Much better than my old Samsung Level Ones and slightly more range than my older bose. I’m not a fan of bass, and I was happy with these. I use headphone only for watching movies on my iPad while flying. I could hear everything perfectly and the noise cancelation was the best I’ve experienced. Why did I have to connect it to an app on my phone though??

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Excellent sound quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound quality, improved noise cancellation still getting used to this product. Has quite a few feature in the app. The touch controls on the headphone is awesome

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    The best. Hands down.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third pair purchased (lost one). Superb sound quality. Comfortable.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Nerdboy, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Noise Cancelling Headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The hype is real, these headphones are amazing and have amazing noise cancelling capabilities. the touch/gesture controls take a little to get used to, especially if you're not looking directly at the ear cup when you do it, but it all works very well. paired with the sony headphones app, these are very useful for commutes, plane rides, and just sitting at home with some music.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Photosssss!

      We’re glad you like the product! Thank you for choosing Sony!

      ~Zac Sony_US

  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    love to use on trips when am not driving

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great sound and very light. enjoy using it on trips when am a passenger.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphone/headset

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome headset for me. Has beautiful design and the noise cancel works perfectly.

    I would recommend this to a friend
  • Pros mentioned:
    Bass, Sound quality

    Rated 5 out of 5 stars

    The best ANC headphones out there right now.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    ANC is great with a good bass character.. although I would give comfort an 8/10.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Surprisingly good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was quite surprised by these cans. Coming from in ear monitors 90% of the time (sennheiser ie500pro/shure se535) these sound surprisingly good. They can be a bit heavy on the base, but an eq can help with that. The noise canceling is otherworldly as well which I was not expecting. Overall a fantastic set of headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greg, Glad to hear that you are happy with the WH-1000XM3 headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Best headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best anti-noise and sound quality in my opinion. They are also very comfortable

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality, Weight

    Rated 5 out of 5 stars

    Best NC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best NC than the other competitor. Sounds great! Not that heavy when use.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, DBack!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Comfort, Sound quality

    Rated 5 out of 5 stars

    Great sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really rnjoyed these. They have great sound quality and are very comfortable.

    I would recommend this to a friend