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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 121 Showing 2,401-2,420 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent Headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling function and microphone to connect to calls is excellent. Cannot hear the background noise when working from home or in the office. Cuts out the background noise when you’re on a call so you can hear what you’re saying. Excellent!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Awesome

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect if you fly a lot and for long distances. Noise cancelling protects your ears from this constant airplane-cabin buzz. Still trying to figure out what I can listen to wireless and when I need the cable. For example, I compose music on Sibelius software and I am pretty sure I cannot listen with these headphones unless I plug their cable in my MacBook. If I am wrong, correct me..

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excelent Headphones - even for non-techies

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased these headphones for my mother. She loves the sound quality and the noise cancelling. They have both great passive NC and active NC. She loves that she can just tap the side of the speaker to have a conversation or listen to the environment.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Brian! Good to know that she loves the quality and features of this unit. Thank you for choosing SONY!. Regards, Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for the airplane!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones work great on the airplane. They cancel out all of the crazy noise on the plane and allow me to enjoy my movies, my music, my books. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was looking at these vs the Bose QC series, both of which typically get great marks, but I think Sony, especially with the M3 version of this product has a clear lead. Amazing headphones. Great features and sound quality. I'd recommend them to anyone in a heartbeat.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise-cancelling headphones out there, even improved from the 1st generation pair that they replaced. Improved noise cancelling, a more comfortable headband, and very good sound to boot. The phone app is great for customized listening as well.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Best gift for my husband

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my husband’s favorite pair of headphones ever! He uses them when he works out in the gym and he loves the way they stay on with all the moving he does. I would buy another one when the time comes. Worth every penny.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise-canceling headphone

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best investment I have made so far this year, this headphone blocks out surrounding noise and helps me focus whenever I go to Starbucks to work on my laptop. It’s definitely superior to my previous noise-canceling headphones, which were by Bose.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    As good as advertised!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best headset I’ve ever owned. If anything it had too many features but the sound quality and noise canceling is nothing short of amazing. Love this headset!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tennisguy, Great! Thanks for the positive feedback. We're thrilled to know you feel the WH-1000XM3 is the best sounding headphones that you've owned and you're enjoying the outstanding noise cancelling feature and overall sound quality of the product. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for your purchase! -Jess Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Worked well on the airplane

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the noise canceling feature and the fact that we could plug it in on the airplane and watch the movies and it canceled out the sound and it seemed like the sound was better through these headphones rather than the ones that the airline provides

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Marilyn! Thank you so much for your input! We're glad to hear that you're happy and satisfied with our WH-1000XM3! Thank you so much for choosing Sony! - Romeo Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise cancelling earphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best on the market - the noise cancellation and sound quality is amazing. My only complaint would be that your ears can start to get warm after a while, but otherwise they are very comfortable. Would recommend over Beats or Bose.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi David, we are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. You can also customize your listening experience via Sony | Headphones Connect app. Features include an equalizer to adjust sound levels, and Adaptive Sound Control, which automatically adjusts ambient sound settings to suit the situation.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing noise canceling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel like I am in a different world using those headphones. When I take them off I hear all different sounds I would normally not notice. It is really helpful when you are trying to focus on your work or if you are traveling. Price is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Much better than the bose

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is amazing. The amount of features you get for the money is really good. Had to return these because the size of these was not practical for my everyday use. But I can definitely tell that these are much better value than Bose QC35ii

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Abhi!

      Awesome! We’re glad you like the product. Thank you for choosing Sony.

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Unbeatable Noise Cancelling headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second pair of Sony headphones after wearing my first pair out. My first pair lasted about 4 years and then I just wanted to replace with a newer version. These new ones are awesome! Crystal clear sound and noise cancelling is great. Love them!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top noise cancelling headphones and great price from best buy. Get them you will not be disappointed. These have the best noice cancelling with quality sound. Are not bluetooth compatible with PS4 but can get dongle to connect via bluetooth.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Don't fly without 'em

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I should never have waited so long to get a pair of noise cancelling headphones. The difference on a plane, especially the smaller ones is ridiculous. If you fly often or even occasionally and can afford them, then you are being foolish to not get a pair.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Goodbye annoying coworker... hello productivity

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound amazing. The best part is that the noise cancelling really helps block out an annoying co-worker that mumbles to himself and makes odd noises all day. Goodbye annoying coworker... hello productivity.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Kris, Thank you for the 5-star rating! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awsome Noice Cancelling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the Best Noice cancelling Headphones I've ever had, I had the Bose Q 15 and I thought there were the best until I got my hands on this Sony WH-1000XM3 the only problem I've noticed is with the Alexa Integration but after I finally get it done I'm happy

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I’ve owned

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony has really outdone themselves with these headphones! Easy to use, quality sound, and incredible features! The price is worth it. I would recommend these to anyone who loves music and wants to enjoy their experience.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great headphones

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this headset for awhile now and they're amazing ! I use it at the gym sometimes and I cannot hear the music they're blasting in the gym. The only thing is if you want to run with them, they catch air when you land so that can get annoying. My friend took these on a airplane trip and loved it, l the ambient noise was canceled out but the loud speakers fed right through. I would buy it again!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Chuck! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US