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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 129 Showing 2,561-2,580 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent gift idea

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought these for our youngest birthday. After years of him using cheaper headphone he was blown away by the sound quality and the noise cancellation. These are far and away better than he ever expected.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi c4603Ante, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality and noise cancelling are excellent. I returned the headphones because the controls depended on an app downloaded on your smart phone, I wanted all the essential controls on the headphones itself.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sounds great and noise canceling second to none.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I tried a couple other noise canceling headphones and these were far superior. I think the price is a bit steep but I purchased them on sale. I would definitely give them a try. The case is nice for travel.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi MrMan, we are glad that you tried our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Happy user

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are really good, they pair with no problem with my cellphone they come with a 3.5mm cable in case you want 0 lag on audio while gaming in your phone, they block the audio really good

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Use these when I am cutting the lawn

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted hearing protection and to listen to music while cutting the grass. These headphones do the trick. My wife was wearing them and thought something was wrong with the vacuum cleaner because it didn't sound "normal".

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great overall headphones!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was worried that they wouldn't sound so great, as I've heard mixed things about bluetooth headphones. Using these with my galaxy s9+ in LDAC and they sound fantastic. Noise cancelling quality is out of this world as well!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound great and love the noise canceling

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones sound really great. I listen to a wide variety of music and all of it has sounded great through these headphones. The noise canceling also works really well and really drowns out what’s going on around me.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Expensive but they worth every penny

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I spend more than 12 hours a day in front of my computer, and in my office, we have a lot of people making calls and taking constantly so for me to concentrate was difficult. But this Headset allows me to ignore everyone :D

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH1000XM3 headphones

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these for my wife to use on airplane flights. Unfortunately she hasn't been able to use it as intended due to COVID. They work great around home. I expect they will work well on flights too.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi rock, thank you for purchasing the WH1000XM3. This is perfect for flights and I'm sure your wife will love them. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for purchasing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    i love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used the headphone almost every day for two years and it is still brand new. The sound quality and noise cancelling function are awesome. Bought another one as a gift to my family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my teenager! I love the fact that he can just touch the ear pad and it'll mute his music so he can hear us talk to him.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi there, Awesome! Glad to hear that you are enjoying your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    NC at its best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is crystal clear. Headphone connect app. Is straight forward easy to customize sound to your liking. Touch controls are not to sensitive wish It had a adjustment. Ear cups are comfy but can be hot. Noise canceling works better than other bands I’ve used Bose included. I actually leave the Bose home when traveling. Would have given 5 stars but ear cups can get sweaty.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use the Headphones daily and they work great!!! Although I bought them to hook up to my smart TV and that didn’t work as planned… I still use them for music and videos

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi TypeR, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Jay Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent pair of headphones for me. I have a big head and big ears and they fit perfectly. Amazing noise cancelling capabilities, and sound quality good enough to please a music nerd like myself. Highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, JJazz! Great! Good to know that this is what you are looking for in a product. Thanks for choosing Sony. ~Ralph Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Sony Noise Cancelling headphones

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use these all of the time listening to You Tube and when I'm on flights to quite the jet engine noise. Battery life is awesome.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Washer, Excellent! We're glad that yiu like the battery life and noise canceling function of our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Greatest headest I've owned

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far these headphones are fantastic! The noise cancelling is the best I've experienced while maintaining a solid sound quality. My only issue with them is that they feel cheap, they're super light weight (which could be seen as an advantage) and the plastic they're made of feels cheap too and thats just a little disappointing for how much these are.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great sound quality, not that comfy

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have stellar sound quality, so if that's your main concern, these will likely meet your expectations. I personally find that they begin to hurt or at least irritate your ears after around 15+ minutes of wearing them, though. The noise cancellation is pretty incredible. The pairing process takes to long to initiate IMHO.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Michael, thank you for sharing your review of your WH-1000XM3. We are glad to hear that you like the sound quality and noise canceling feature. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Don't forget to download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Please try to adjust the headband slider. This will help get the best fit for comfortable listening. If your listening device supports NFC (Near Field Communication), you can tap the device to the left earcup for faster pairing. Sincerely, Erin Sony_US

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Pricey but has good noise cancelling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought these for my wife who had the Bose QC3 but wanted an upgrade. She decided the Sonys would be the best choice over anything Bose had. The noise cancelling is better than Bose and the phone app allows a lot of control. The price is high and I'm not convinced that any headphones are worth the money. They do what they say but is it worth the money?

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best Headphones I have had

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have a great sound all around. I took them on a plane recently and almost fell asleep with them on, that is how good the noise cancellation is. I almost forgot how loud planes were with them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Cheesy, we appreciate your positive feedback about the great sound of our product. We are always looking to make SONY better. Thank you! ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great pair of headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelation is awesome and the features great. One reason I went with these over Bose was the option to cancel noise but mics outside conversation so that you can hear and converse with you neighbor on the airplane.

    I would recommend this to a friend