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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancellation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great noise cancellation and good sound. Not the most comfortable headset but feels fine. Main criticism is that it does not connect to multiple devices smoothly. Sometimes I have to unpair/repair when trying ro connect with different Bluetooth devices. This definitely makes a long airplane ride more pleasant.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony-WH1000XM3 with Google Assstant

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy Sony-WH-1000XM3 Headphones. The sound is just fantastic. Such a joy to have the Sony Headphones in my collection.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BIG1, Glad to hear that you are happy with your new WH-1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Ridiculously amazing!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know the price is a little steep but catch them on sale and you cannot beat the quality. Bought on Black Friday sale for my kid and when I tried them I was blown away.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing Sound!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for husband birthday. He has bad hearing and loved the sound quality he was able to hear. Unfortunately was stolen on vacation trip and will save up to purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best NC headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the MK2 before this one. I thought those were excellent. These are a great upgrade over those. Noise cancelling is excellent and the enhancements with the app add cool features.

    I would recommend this to a friend
  • Pros mentioned:
    Bass

    Rated 4 out of 5 stars

    Good headphone set, but not for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm am a bit of a headphone junkie and I really like my bass. I heard great things about the Sony xm3 and I'm going on an international trip soon. I do like the headphones, but in got the nuraphone and skullcrusher wireless, and I liked them better. I am bass head, and the Xm3's did not tickle my fancy.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 4 out of 5 stars

    Good sound and comfort

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good sound. Fit over the ears comfortably and no sweating around the muffs. My only problem is technology challenged person that I am have a hard time with the instructions. I’m sure I’ll find a instructional video somewhere on the internet. I do like the nice case that comes with it.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    OMG!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve purchased several Sony products from Best Buy and these have blown me away! The sound quality and neat features are hands down the best bang for the buck

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Camdude, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fits a big head.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are comfortable on my big head and big ears and the noise canceling is great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Mike! Awesome! We are so glad to hear that you are happy with the comfort and noise canceling of your new WH-1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Very comfortable

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with Sony products. These may be a bit pricey, but they are so worth it. The battery life lasts a long time and they charge quickly.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello Mell, We are happy to know that you like the battery life of your new wireless headphones, and you feel comfortable wearing them. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features, including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience the next-level silence. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Amzing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This headphone was so amazing with the price. Even it’s not the newest model, it still brings me the highest Comfortable using.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Tamm, That's awesome! We are glad to hear your experience with your Sony wireless noise canceling headphones. To get the most out of your WH1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing sound quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great product. Best noise canceling and super sound quality.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Dimpy, thank you for the awersome review! We're glad to hear you like the industry-leading noise cancelation and excellent sound quality of your new Sony headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Sam Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Great noise cancelling.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling on these headphones is stellar, but I found the quality of the sound not as good as the original WH 1000XM's that I have. The base seemed muddy. I returned them. In spite of my concerns, I recommend them because perception of sound quality is subjective.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Tiered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quality of sound is literally amazing. I could listen to music all day, and have great quality without the disturbances of the world.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi BEAUTIFUL, Awesome! we're glad to hear that you like the sound quality of your headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Must have

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is awesome! Great quality! Charges fast! Excellent sounds!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      HiRamil Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  If you haven’t already you should check out the Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones for relaxing and listening

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for movies, music it your favorite pod cast. However for riding bikes or working out it lets sounds in do to the feature that lets surrounding sounds in.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Barry C. Nelson

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great sound, a bit bulky otherwise excellent. Your hears are covered and is noise cancelling .

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi 1bcn, Glad to hear that you are happy with the sound quality of your new WH1000XM3 Headphones! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Rated 5 out of 5 stars

    Fantastic headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are my daily headphones. The ANC is better than the Bose QC’s in my opinion. Only issue I have is that my ears will get sweaty after long periods of use (say, over 3 hours)

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Wife Loves It

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She uses these at work to help her concentrate by drowning out all the background noise in her office. She has been coming home happier since. Highly recommended.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi NBoy, We are glad to hear that your wife loves our industry-leading noise-canceling headphones. We are proud to know you make her happy with this purchase. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility, and touch control, we designed these headphones so you can block out noise and experience next-level silence. If you haven’t already, download the Sony - Headphones Connect APP. This will give you the ability to use our ASC( Adaptive Sound Control) feature, so you can customize the noise canceling feature based on your activity. There is also an equalizer to fine-tune your music. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 4 out of 5 stars

    Pretty good, just a couple issues

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sound quality is really good. It will randomly swap to walking mode when I have been sitting. The battery did not last as long as it should have when I purchased it. I would rate it 5 stars if it weren’t for those problems. But again, the sound quality is extremely good, the best I have ever heard.

    I would recommend this to a friend