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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Greatest investment ever

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was hesitant because of the price, but the performance and noise cancelling, is second to none. I block out the world when these headphones are on.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi krimsonice, we are glad that you like the performance of our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Bose Killer!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This set of headphone admittedly doesn't ahve the smothering noise cancellation of the QC35, but the sound quality is far beyond that of the Bose flagship.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi CLEBrent, We are glad to hear you are enjoying our industry-leading noise-canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      Thank you for choosing Sony!

      Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I've owned

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great! The noise canceling technology is amazing. Build quality is good and nfc connectivity is a plus. If you're thinking about purchasing these, do it!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for music and minimizing background noise. Also, great for webex meetings, it drowns out background office noise. Although, managers can approach you unnoticed.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Depends on what you like.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are great for music and such. Sound quality is great at all levels. Music clear with really good clarity. The functions are cool too - how you can hold your right hand over the right cup to have a conversation. The app is okay to control the headphones. All in all they are great cans. However, if I’m going to pay $350 they literally have to do it all. I’m in the airport a lot with travel the noise cancelling work great. The only problem I find with the headphones is taking calls on the phone. It’s like being Superman as you can hear all the other voices around you + whoever you are speaking with on the other end. It’s Terrible for a pair of headphones of this quality. Sony needs to fix that. Needless to say I went back to Bose. Don’t have that problem any longer.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding phones, and a cool look.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought these as a gift for my son and he LOVES them. They sound great, look cool, and the Google Assistant is a plus if you're an Android user.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello LoveCaSunAllTheTime, It's good to hear that your son loves his new Sony wireless headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Vincent Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones have lasted me almost 2 years and still are going strong. The audio simply sounds amazing, and the noise cancelling is unmatched.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lhinojosa920, awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These headphones are like putting on silence. Sound is great. Call quality is mediocre at best but I feel like you wouldn't by these headphones to make phone calls.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Didn't know what I was missing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I travel a lot for work and was trying to find a way to make my days that I fly less miserable. I had no idea the difference that sound canceling headphones could make!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sound quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Even tho I had to exchange once I still fell in love with them because if the noise cancellation that is has. It is so awesome how it just shuts everything down around me!!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    KING

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been loyal to BOSE QC 35 I and II but when I bought Sony WH 10002 and 3 I pass heaven. Sony came strong and hard with this product, sound and noise canceling far beyond.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I read many reviews before purchasing these. The reviews were spot on. Great sound, excellent noise cancellation. Very satisfied with the purchase.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Lovinglife324, Awesome! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Headphones

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had these headphones for almost a year now. Works great I use them for working out

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love them.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So torn on these or the Bose. Read tons on both. But I kept reading that Sony is the new leader in noise cancellation. Well they are. Love them.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Firewalker, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thanks for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great sounding headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality headphones with premium sound. Plenty of sound profiles. Best noise canceling headphones on the market as of now...even beats the Bose headphones imo.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, Camm!

      We appreciate your positive feedback. We are always looking to make SONY better. Thank you!

      ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Sound. Ear cups could be a little larger.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sounding Head Phones. Enjoy the controls to increase volume, and move to next track. Ear cups are just right in size; wish they could be a little larger.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi, GB49! Your feedback is highly appreciated. It will be a big help in improving the quality of our products. Thank you for sharing your review. ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sounds on These headphones are unbelievable. The noise canceling is amazing I use them for working out and I Absolutely love them highly recommend

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Greatsystem, we are glad that you like the sound and noise canceling feature of the headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Rated 5 out of 5 stars

    Nice upgrade for the BF price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Already have the XM2's but when I saw the MX3's and the changes they have combined with BF pricing, I decided to pick them up and give the MX2's to my wife. Since hearing is as subjective as seeing, I wont go into how these sound as everyone will have a different experience. I like how the headband is not as "round" as the XM2's, I like the silver (Had the tan XM2's), the extra spot in the case for the cable. LOVE the USB-C quick charge. Also the smoother texture on the ear cups is nice too, esp for the touch control. Overall I am happy. The BF price was just icing on the cake.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony - WH-1000XM3 Wireless Noise Canceling Over-th

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great headsets. Soft around your ears. Noise reduction works great. Love the freedom to walk anywhere and listen to my music or favorite tv shows and hear great quality.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sony WH-1000XM3 IS BEST WIRELESS HEADPHONES !!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony wh-1000xm3 is best headphone I ever brought.. Sony have the best noise cancelling and best wireless headphones. I love them,, Yes I recommend them....

    I would recommend this to a friend