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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 5,978 reviews
  • Rated 5 out of 5 stars

    Great headphones.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a bit skeptical because all my previews headphones for the last couple years were Bose and I never had Sony pair. My previous pair was the Bose - QuietComfort 35 II and they are pretty similar. I do enjoy the sound on the Sony headphones a little better and they have more options on their app to customize sound. The touch slide command is pretty cool till you have to swipe it up a bunch of times to get the volume up. Overall it’s a great products and the battery life is good. I primarily use them while I’m traveling and still prefer them over the AirPods Pro.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Bernskee, we are glad that you tried our industry-leading noise canceling headphones. It’s great that you’re using the Sony Headphones Connect app to customize your sound. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love these!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the features, especially that you can press the power button while they are on to check the battery life left. Love swiping to change the volume or track too!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The headphones sound really good. I bought them so when I cut the grass on a riding mower I can listen to music or podcast. The noise-canceling works!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi techynan, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was doubtful at first but I'm glad I did buy them, best headphones, sound is amazing you can hear ppl talk clearly if you want if not its just the music playing clearly

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top quality, very comfortable, over thei ear headphones. Noise cancelling isn’t perfect, but does cut down on some of the background noise. Find they work well on airplanes.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    NC wireless headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These things are amazing!!! I love that you can cup your hand over the right earphone and it turns off the noise cancelling. The sound is amazing as well.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Crying Infant Begone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I slept soundly next to a crying infant on my last flight thanks to these headphones.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi JackieTreehorn, Great! We are glad to hear you are enjoying our industry-leading noise canceling headphones. The WH1000XM3 is perfect for flights. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Amazing quality and noise reduction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise reduction on these headphones is amazing! I've tried so many headsets but these really are above the rest. Sound quality is very good as well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome noise canceling

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are very comfortable and I can wear them for extended periods of time with no issues. The noise canceling is better than many others I have tried.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    LOVE!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love, love the quality and sound and feel of these headphones, they were just too expensive at the time with warranty and everything it came to almost $400!

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent sonic quality

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sonics are excellent but usage requires studying and learning the instructions and using the app to get all the benefits. Enhances the enjoyment of streaming media.

    I would recommend this to a friend
  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headset. Just amazing. There are no complaints from me beside the ear cups. They are comfortable, but they do tend to get hot. Other then that, 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise-canceling headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise canceling headphones on the market. They are years ahead of any competitor , I’m surprised that they managed to beat the MK2 (previous iteration) .

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Sound Comparable to Bose QC 35

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent sound and noice canceling and comparable to the Bose QC35. Used on Southwest flight and the headphones got rid of the jet engine sound completely.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent noise cancelling

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound quality is very good, noise cancelling is excellent. My wife wears them when she’s running the vacuum and it’s extremely easy to sneak up on her.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi FirePutterOuterGuy, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great noise cancelling, sound quality, and comfort

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancelling is superb as is the sound quality. They fit me very well although I have heard that you have to make sure they will fit your head and ears well.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sony - WH-1000XM3 Wireless Noise Canceling Over-the-Ear Headphones with Google Assistant - Silver. The noise cancelling feature is great for airline travel and the gym.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Excellent headsets

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love these, Use them every day in the office or in the plane. I actually use these instead of the ones provided in the first Class seat in the aircraft.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi DatFrenchGuy, we're glad you love our product. Thank you for choosing SONY. ~Earl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    High Quality Audio

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m a Bose fan, but would have to say these are better headphones than the Quiet Comfort 35 from Bose. Noise canceling is just as good and the audio may be better.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent noise canceling

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the 1000XM2 and was completely satisfied with them, lost them. My main complaints were the Sony name on the Case and what to do with the charging and audio cables. There was no place to store them other than the external pouch, but they were prone to falling out. Control gestures are excellent. The headphone tells you battery level (high, medium, low). The 1000XM3's redesign addresses both of those areas. There is no name on the case, and the case now stores the cables inside the case, plus the power level now tells battery level in 10% increments (100%, 90%, 80%...etc). Good job!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hello, Walker! Thank you so much for sharing your experience with our product. We're really glad to hear that you're happy and satisfied with WH1000XM3. Thank you for trusting Sony! - Romeo Sony_US