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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 5978 reviews

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Rating by feature

  • Sound Quality

    Rating 4.7 out of 5 stars

  • Battery Life

    Rating 4.7 out of 5 stars

  • Connectivity

    Rating 4.7 out of 5 stars

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Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers love the WH-1000XM3 headphones for their exceptional noise cancellation, comfort, and long battery life. Many reviewers rave about the headphones' ability to block out external noise, providing an immersive listening experience. The comfort of the headphones is also widely praised, with users noting that they can wear them for extended periods without any discomfort. Additionally, the headphones' impressive battery life ensures that users can enjoy their music or other audio content without worrying about frequent charging.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 152 Showing 3,021-3,040 of 5,978 reviews
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great headphones

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice item I like the way it sounds very effective. It keeps the outside noise out. I would recommend it to others. The price was not bad either.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are amazing listening to movies and music but more importantly my clients can hear me perfectly as well as they come through to me crystal clear.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Murppa2,

      We are glad to hear you are enjoying our industry-leading noise canceling headphones. With advanced noise canceling technology such as Adaptive Sound Control and the convenience of smart features including Quick Attention, Voice Assistant compatibility and touch control, we designed these headphones so you can block out noise and experience next-level silence.

      ~Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    best headphones

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    hands down best headset ive ever owned. not bulky and delivers great sound! if you get these, you will not regret it

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi mariolover! We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! -Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Love the sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the sound just worried about the material on the ear cups. Hopefully holds up

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Angelh9561, We're glad that you like the sound quality of your new headphones. The WH1000XM3 uses our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Comfort

    Rated 5 out of 5 stars

    Great headphones for music lovers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable, fits well, does not irritate, i have worn them in long flights and they were comfortable... so far i am loving my headphones and have no complaints...

    I would recommend this to a friend
  • Pros mentioned:
    Comfort, Sound quality

    Rated 3 out of 5 stars

    Just okay

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The noise cancellation is great. Makes me laugh every time I put them on. Very comfortable too. The sound is okay but not great. Not easy to use. I feel like I'll break them if I'm not still.

    No, I would not recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi IamJacksReview, Thank you for choosing and purchasing our WH-1000XM3 Headphones. We are sorry to hear that the headphones did not meet all of your expectations. We took note of your feedback as this will help improve our product. Regards, Carl Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Wonderful Headphones. For adults.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can not be happier, Stylish, excellent quality, Sound clarity and the quietness is so soothing. When the headphones are on, you are really in your own world.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best headphones I have ever had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the absolute best headphones I have ever had or seen. The sound quality is amazing and the noise canceling features are the best I have ever experienced.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome headphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noise canceling is amazing. I'm sitting on the bus, and turn it on, I hear literally nothing! Sound quality is amazing. I show it off to everyone the chance I get.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    But this now!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are in the market for Bluetooth headphones that also sound amazing don’t over spend and get Beats. These headphones are absolutely stunning.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi HoldenG, We are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used these headphones almost every day and they are amazing. The sound quality is great, the noise cancelling is almost too good! They are well worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great Wireless Headphones

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works Great with my Laptop and my iPhone! Sounds amazing and no issues connecting to my electronics!

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Blessed2020, we are glad that you like our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome Sound

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a Christmas gift to myself and boy did I do well! There is nothing and I mean nothing wrong with this headphone. The sound, feeling and experience is superb.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 3 out of 5 stars

    Major Issue not being Discussed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pair of headphones do everything all of the reviewers say it does. Great sound. Beautiful construction. Cool features. So what’s the major issue? They are not great for commuting to work as any bump in the road that causes you to vibrate will cause the headphones to pop and skip sound. Pothole? Popping sound. Road transitions from solid to bridge? Popping and crackling. It is supremely annoying and no befitting something that costs $350. You can Google the model number and popping sound and you’ll see forums me ruining this issue. If you live somewhere with super smooth roads or you only use them for planes then this won’t be an issue for you. If you use them for commuting on a bus or something then buy something else. Recommend? Not if your use case is commuting.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Best noise cancellation I've tried

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These are the best noise canceling headphones I've tired. I love the features. I've used Bose in the past, but these just blow those out of the water performance wise.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Very pleased with purchase

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working from home has been a challenge due to noisy pets. These headphones are excellent at cancelling out most noises and music sounds terrific.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Chandler1121, we are glad to hear you are enjoying our industry-leading noise canceling headphones. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App.  It includes Adaptive Sound Control which automatically adjusts noise canceling based on your activity, and an equalizer which can be customized to fine-tune your music.  Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls.  Thank you for choosing Sony! Erin Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Awesome!!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing headphones! Better than Beats and Bose. Also work well with ps5 with cord.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Smarc,

      You made the right choice with the Sony WH1000XM3! To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony!

      -Ralph Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Fantastic

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic headphones. Great for airports and planes.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi Glen,
      Thank you for a positive feedback! We're glad you are enjoying your new headphones. This unit is really great for flights. To get the most out of your WH-1000XM3, download the Sony | Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. Thank you for choosing Sony! - Kris Sony_US

  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    The Best Headphones Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly these are the most expensive headphones that I’ve purchased thus far and I’m amazed. Features like apdaptive noise canceling make it much easier to rock with.

    I would recommend this to a friend
  • Pros mentioned:
    Sound quality

    Rated 5 out of 5 stars

    Great for traveling

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was back and forth between the Bose and the Sony - these were a little less expensive. I use them when I fly and they have worked great.

    I would recommend this to a friend
    • Brand response from SonyListens
      Posted .

      Hi ComputerGeek, We are glad to hear you are enjoying our industry-leading noise canceling headphones. Using our advanced noise canceling technology, we designed these headphones so you can block out noise and experience next-level silence. Plus, you have the ability to use the convenient smart features including Quick Attention, Google Assistant/Alexa/Siri compatibility, and touch controls. If you haven’t already you should check out the Headphones Connect App. It includes Adaptive Sound Control—which automatically adjusts noise canceling based on your activity, and an equalizer—which can be customized to fine-tune your music. This will give you more control over your headphones and their performance. Thank you for choosing Sony! Erin Sony_US